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Public Tickets

nadia change user roleClosed   WPC Product Timer   Updated February 19, 2021 at 8:21am   2 Most recent comment from Janilyn T.:Hi Nadia,Thank you for contacting WPClever Support Forum. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach and process your ticket.For your informat ... Carlos Vilchez Can't select variations or bundles before add to the cartClosed   WPC Product Bundles   Updated February 19, 2021 at 7:59am   2 Most recent comment from Janilyn T.:Hi Carlos, Thank you for contacting WPClever Support Forum. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach and process your ticket. However, the d ... fanny Money Refund (NO SUPPORT)Closed   Refund/ Invoice Request   Updated February 18, 2021 at 9:10am   3 Most recent comment from Dustin H.:Hi Fanny,We have processed your request and refunded it. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of other p ... Berti Gaupp Wrong calculation in minicartClosed   WPC Product Bundles   Updated February 18, 2021 at 7:50am   2 Most recent comment from Janilyn T.:Hi Berti,Thank you for contacting WPClever Support Forum. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach and process your ticket. Please read my r ... Rachael Portier Stock Product BundlesClosed   WPC Product Bundles   Updated February 18, 2021 at 6:23am   4 Most recent comment from Janilyn T.:Hi Rachael,Thank you for the feedback. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to continue processing your ticket.I'm afraid it's impossibl ... Mr Azim R Qadar The plugin doesn't seem to be workingClosed   WPC Product Timer   Updated February 18, 2021 at 6:17am   4 Most recent comment from Janilyn T.:Hi Mr Azim ,Thank you for the feedback. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to continue processing your ticket.Yes, that might be the issue. Th ... Brian Wieczorek Wishlist compatibility with bundled productsClosed   WPC Smart Wishlist   Updated February 18, 2021 at 6:03am   2 Most recent comment from Janilyn T.:Hi Brian, Thank you for contacting WPClever Support Forum. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach and process your ticket. However, the desc ... Roberto Fabris skip an add to cartClosed   WPC Product Bundles   Updated February 18, 2021 at 5:51am   2 Most recent comment from Janilyn T.:Hi Roberto,Thanks for contacting us here. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach your ticket. Please read my response to your question in th ... Daniele Refund requestClosed   Refund/ Invoice Request   Updated February 13, 2021 at 2:50am   2 Most recent comment from Dustin H.:Hi Daniele,I've checked and seen you already have a license associated plugin WPC Frequently Bought Together.You can download it again here https://www.dropbox.com/s/ce32vga1omb0wb8/woo-bought-t ... Douglas Felmann Main product price changes to 0.00 when out of stockClosed   WPC Frequently Bought Together   Updated February 8, 2021 at 10:19am   5 Most recent comment from Douglas Felmann:Hi Janilyn,OK great, glad you can reproduce the bug and have it scheduled for a fix. Now I know I can use the plugin (great features) and will upgrade to the premium version of it once fixed. Thanks ... Andre Grobler Product pictures in bundled scenarioClosed   WPC Product Bundles   Updated February 8, 2021 at 2:44am   7 Most recent comment from Janilyn T.:Hi Andre, Our plugin Smart Quick View can work for all kinds of bundled products, whether they are simple or variable, you can check it here: https://demo.wpclever.net/woosb/product/smart-bundle-04/. ... Myles F Moran Quickbooks Inventory SyncClosed   WPC Product Bundles   Updated February 4, 2021 at 4:40am   2 Most recent comment from Janilyn T.:Hi Myles,Thanks for contacting us here.Honestly, we haven't tested our plugin with the mentioned plugin at all. But we have some users who reported that our plugin works properly with QuickBook h ... Oleg The image of a single product changesClosed   WPC Variations Radio Buttons   Updated February 4, 2021 at 4:28am   2 Most recent comment from Janilyn T.:Hi Oleg, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some sc ... Scott When coupon is applied spinner does not go awayClosed   WPC Fly Cart   Updated February 3, 2021 at 6:37am   2 Most recent comment from Janilyn T.:Hi Scott,I have guided you to install the WPC AJAX Add to Cart plugin from us in your other ticket to complement any possible missing components in your theme. Please help me install it first then pro ... Karl Is there a way to scroll on mobile device but keep the titlesClosed   WPC Smart Compare   Updated February 3, 2021 at 6:34am   6 Most recent comment from Janilyn T.:Maybe there have been some recent changes that altered the functionality of our plugin. Freezing the first row worked, so there's no reason it wouldn't work on 'freezing the first colum ...