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Public Tickets

Scott How to bust cache so that Shopping Cart in menu bar has correct number of cart items?Closed   WPC Fly Cart   Updated February 3, 2021 at 5:18am   2 Most recent comment from Janilyn T.:Hi Scott, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  In that case, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to ass ... Jazzy Product basis timer - Set purchasable according to Daily time range not workingClosed   WPC Product Timer   Updated February 3, 2021 at 4:56am   5 Most recent comment from Jazzy:Thanks. Hope it can be more user friendly. Scott Has anyone written code that hides the Shopping Cart on the menu bar if empty?Closed   WPC Fly Cart   Updated February 2, 2021 at 8:20pm   5 Most recent comment from [deleted]:Thanks for your feedback. I'm glad that it was solved / you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case ... WF Jansen Composite products are not displayed in the shopping cart.Closed   WPC Composite Products   Updated February 2, 2021 at 7:09am   2 Most recent comment from Janilyn T.:Hi WF Jansen, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with so ... Sam Is there something we can do to help?Closed   WPC Product Bundles   Updated February 1, 2021 at 8:30am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Sam. I'm glad that I was able to help. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues a ... Dhruv Batra Product Image and Confusion to Customers as a Result of PluginClosed   WPC Product Bundles   Updated January 30, 2021 at 9:17pm   3 Most recent comment from [deleted]:Hi Dhruv,You can try this CSS code with path : Appearance->Customize->Additional CSS -> https://prnt.sc/xvultu.woosb-cart-item.woosb-cart-child.woosb-item-child img {    display: none;}It's l ... Jason Barrett Wishlist Event LoggingClosed   WPC Smart Wishlist   Updated January 30, 2021 at 8:15am   6 Most recent comment from [deleted]:Hi Jason,Looks like that's a good solution for you now. Scott Fly Cart seems to show "0" items on one page, "1" item on other pagesClosed   WPC Fly Cart   Updated January 29, 2021 at 9:45am   2 Most recent comment from Janilyn T.:Hi Scott,Thanks for contacting us here.May I have your site link in order to check this issue? If your site is not published, could you please make a video recording of the issue or a series of screen ... Maurizio Please update me on ticket #264185, it has been 3 weeks nowClosed   WPC Composite Products   Updated January 28, 2021 at 10:00am   6 Most recent comment from Janilyn T.:Hi Maurizio,Thanks for your patience so far. During the pandemic, we also do not have any other way but to try as best as we can. Some of our devs oversea have retired from our team, so the workload ... Tatiana Piot variabel products in one bundleClosed   WPC Product Bundles   Updated January 28, 2021 at 8:51am   2 Most recent comment from Janilyn T.:Hi Tatiana,Thanks for contacting us here.After reading your description, unfortunately, I have to declare that our plugin doesn't support these features:- Multiple layered tax rates on a bundle&# ... Neel Plugin Not WorkingClosed   WPC Product Timer   Updated January 28, 2021 at 8:37am   2 Most recent comment from Janilyn T.:Hi Patel,Thanks for contacting us here.In order to set a product to be visible during a daily time range, you need to add another reverse action on top of that to make sure your product is reverted to ... Van Loc Tran setting up productClosed   WPC Product Bundles   Updated January 28, 2021 at 8:16am   2 Most recent comment from Janilyn T.:Hi Loc,Thanks for contacting us here.In that case, you can create a Smart Bundle, then add product B & C, set the default quantity, don't enable the Custom quantity option (leave the checkbox bla ... Talons Plugin does not work and support team has abandon meClosed   Refund/ Invoice Request   Updated January 28, 2021 at 3:11am   3 Most recent comment from Dustin H.:Hi Talons,We have processed your request and refunded it. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of other ... Karl How do I remove the product code in the compare title I just want the product title?Closed   WPC Smart Compare   Updated January 28, 2021 at 11:07pm   8 Most recent comment from Karl:Sorted Ashley Fly Cart IssueClosed   WPC Fly Cart   Updated January 27, 2021 at 8:30am   4 Most recent comment from Janilyn T.:Thanks for your feedback.  I'll consider your case closed and close your ticket now.  Best regards.