Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Jaime Change quantity while on cart pageClosed   WPC Product Bundles   Updated April 13, 2021 at 3:52am   4 Most recent comment from Janilyn T.:Hi Jaime,I'm afraid it will be difficult to arrange such a session from our side here. Our developers work asynchronously while we're from different time zones. It will be very hard for our ... Neeraj Maurya Product Inventory Management and Bundle product and single product at on placeClosed   WPC Product Bundles   Updated April 14, 2021 at 3:33am   10 Most recent comment from Janilyn T.:Hi Abhishek,I have removed your response as this is a Public ticket and your response included your license information. It's required to keep the license info secret against the public. I have ... Blanes Vincent Product composed with decimal return 0 on displayClosed   WPC Composite Products   Updated April 12, 2021 at 6:04pm   1 Most recent comment from Blanes Vincent:Hello, I did a lot of tests (Clone my site, deactivate plugins, change theme, .htaccess, Functions ...) If I do a new installation of Wordpress + Woocommerce + Composite Products. It's OK. But on ... Sarah Ann Gabel ButtonClosed   WPC Smart Quick View   Updated April 12, 2021 at 9:37am   2 Most recent comment from Janilyn T.:Hi Sarah,Thanks for contacting us here.Yes, it does. If the button doesn't work on your site, maybe there is a conflict with the theme you're using. You can kindly switch to the Storefront ... Fabrizio How to edit alert message and choose format textClosed   WPC Product Bundles   Updated April 9, 2021 at 2:19am   9 Most recent comment from [deleted]:Hi Fabrizio,Thank you for the feedback. We're glad we have been able to help you out.  If you're satisfied with our support and the quality of our plugin, please reward us with a full five ... Gethin Jones Can I uncheck an item as default option?Closed   WPC Composite Products   Updated April 8, 2021 at 9:35am   4 Most recent comment from Gethin Jones:Brill Yovani Issue on FireFox and Microsoft Edge BrowserClosed   WPC Product Bundles   Updated April 8, 2021 at 8:50am   3 Most recent comment from Janilyn T.:Thanks for your feedback, Yovani. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you enc ... antonio Buy licenceClosed   Refund/ Invoice Request   Updated April 8, 2021 at 2:14am   7 Most recent comment from Dustin H.:Thanks for your purchase!Please download the invoice in the attachment and premium version here https://www.dropbox.com/s/fun3pb5kf3e6y51/wpc-product-quantity-premium-215.zip?dl=1Also, read our FAQs� ... igo Grouped products missing feature.Closed   WPC Grouped Product   Updated April 7, 2021 at 4:31am   2 Most recent comment from Janilyn T.:Hi Igo,Thanks for contacting us here.For your information:- Only Smart Bundles and Composite Products have min/max limit for subproducts. However, buyers cannot remove any bundled product from the car ... Mark Eastway Product Prices Not Adding UpClosed   WPC Grouped Product   Updated April 6, 2021 at 9:10am   2 Most recent comment from Janilyn T.:Hi Mark,Thanks for contacting us here.I've checked your product and found the reason why it's not working on 2 first products. It's because you're using the Variations Swatches plu ... Patrik How to allow backorder based on product stock.Closed   WPC Product Bundles   Updated April 5, 2021 at 9:07am   2 Most recent comment from Janilyn T.:Hi Patrik,Thanks for contacting us here. Yes, the stock management of bundle will be configured based on the stock quantity of the bundled product that has the lowest stock. There is no way to overrid ... John Whitney Name Your Price show/hideClosed   Other Plugins   Updated April 2, 2021 at 10:34pm   4 Most recent comment from John Whitney:Thank you. I'd like the division to hide or show when clicking +- next to the price.  Jeremy Custom Thumbnail ImageClosed   WPC Smart Compare   Updated May 10, 2021 at 2:37pm   6 Most recent comment from Jeremy:Sorry for the follow up on a solved ticket. Trying that filter only replaces the main image, not the images in the comparison bar. I'm also having a little bit of trouble in that I'm actual ... aaron setting up a bundle offerClosed   WPC Product Bundles   Updated April 2, 2021 at 7:38am   2 Most recent comment from Janilyn T.:Hi Aaron,Thanks for contacting us here.For your information, this alert will appear when there is at least one variable product in a smart bundle or you have configured the min/max settings that requi ... Bujamin Saliu Timer issueClosed   WPC Countdown Timer   Updated April 1, 2021 at 9:56am   2 Most recent comment from Janilyn T.:Hi Bujamin,Thanks for contacting us here.The reason why your timer is not working because it actually involves 2 executive days, not a 24-hour duration. Our timer plugin only carries 1 date & 1 time. ...