Public Tickets
Krzysztof
Remove All button on Comparison table page
WPC Smart Compare
Updated 5 days ago
8
Most recent comment from Dustin H.:Currently, Freeze First Row only works for the comparison popup, so you must implement it yourself.
Rashida
Compare icon position on product image hover
WPC Smart Compare
Updated 2 weeks ago
2
Most recent comment from Dustin H.:Hi Rashida,We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase.
Kevin Loader
How do turn off the part below products
WPC Smart Compare
Updated January 26, 2024 at 7:35am
2
Most recent comment from Janilyn T.:Hi Kelvin,Thanks for contacting us here.May I have your public site link to check it from the frontend? Some fields can be turn on or off in the Premium version of this plugin only:In the free versio ...
Nestor David Reyes Olivares
Inquiry Regarding Compatibility for Custom Product Tabs with WPC Smart Compare
WPC Smart Compare
Updated January 20, 2024 at 6:19am
3
Most recent comment from Dustin H.:Hi Nestor,Does the guideline from Janilyn help you or not?If not, please explain more about the requirements in a particular situation then I'll help you.
Chen
About Smart Attribute Groups Display in Smart CompareClosed
WPC Smart Compare
Updated January 3, 2024 at 9:48am
2
Most recent comment from Janilyn T.:Hi Chen,Thanks for contacting us here. We have sent you a response in your other ticket.
I will close this ticket since there are some spam posts and that might threaten your security. Kindly follo ...
Atul
The same attributes are not in the same line when comparingClosed
WPC Smart Compare
Updated November 9, 2023 at 4:02pm
2
Most recent comment from Janilyn T.:Hi Atul,Thanks for contacting us here.For your information, the attributes are displayed in the order you have added them in the Attributes tab of each single product page. It's impossible to a ...
Ken Lyle
Attribute Mismatch Not Handled WellClosed
WPC Smart Compare
Updated November 9, 2023 at 2:22pm
5
Most recent comment from Janilyn T.:Hi Ken,The basic purpose of comparing products is to consider the outstanding and distinguished features among different products, so that's why we offer two settings for users and customers to t ...
Kinsey
how to add it with the ProductClosed
WPC Smart Compare
Updated November 8, 2023 at 3:10pm
3
Most recent comment from Kinsey:Hey Thank you for your clarification.
Fanny
TranslationClosed
WPC Smart Compare
Updated August 21, 2023 at 11:47am
4
Most recent comment from Janilyn T.:Hi Fanny,
Thanks for getting back to me.
1. Any purchase of a license type from us is a onetime payment, not a subscription. You just need to pay for it once and there's no need to cancel the ...
Eric
Documentation?Closed
WPC Smart Compare
Updated July 3, 2023 at 7:58am
2
Most recent comment from Janilyn T.:Hi Eric,Thanks for reaching out.That section in the Smart bundles documentation is for introducing the combination between the two plugins only.You can click on Home then find the Smart Compare doc un ...
Alexandru
Translations of Produkt AttributesClosed
WPC Smart Compare
Updated May 31, 2023 at 8:02am
2
Most recent comment from Janilyn T.:Hi Alexandru,Thanks for contacting us here.May I have more details about the issue you have? Can you please attach some more images and some links to your public products so that I can check it out?P ...
Frits Strijbos
Compare columns
WPC Smart Compare
Updated April 3, 2023 at 9:15am
4
Most recent comment from Frits Strijbos:Hello Dustin,
Thank you for the support!
The code works like a charme.
Kind regards,Frits Strijbos
João
Removing the compare button from the search results pageClosed
WPC Smart Compare
Updated March 15, 2023 at 2:11pm
2
Most recent comment from Janilyn T.:Hi João ,
Thank you for contacting WPClever Support Forum. We’ve received your question.
However, we need more information in order to help you with the custom codes. Please provide us with a l ...
Imtiyaz Ahmed Shaikh
Mobile View is not CorrectClosed
WPC Smart Compare
Updated February 17, 2023 at 10:00am
2
Most recent comment from Janilyn T.:Hi Imtiyaz,
Please read my response to your question in the previous ticket.
I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. ...
Najam Hashmi
Want to show product based on current category while we add more product.Closed
WPC Smart Compare
Updated January 30, 2023 at 6:27am
2
Most recent comment from Janilyn T.:Hi Najam,Thanks for contacting us here. Sorry for the delayed response. We have just been back from a weeklong vacation so today I am able to respond to you.About the feature you're asking, our p ...