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Public Tickets

Myles F Moran Quickbooks Inventory SyncClosed   WPC Product Bundles   Updated February 4, 2021 at 4:40am   2 Most recent comment from Janilyn T.:Hi Myles,Thanks for contacting us here.Honestly, we haven't tested our plugin with the mentioned plugin at all. But we have some users who reported that our plugin works properly with QuickBook h ... Oleg The image of a single product changesClosed   WPC Variations Radio Buttons   Updated February 4, 2021 at 4:28am   2 Most recent comment from Janilyn T.:Hi Oleg, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some sc ... Scott When coupon is applied spinner does not go awayClosed   WPC Fly Cart   Updated February 3, 2021 at 6:37am   2 Most recent comment from Janilyn T.:Hi Scott,I have guided you to install the WPC AJAX Add to Cart plugin from us in your other ticket to complement any possible missing components in your theme. Please help me install it first then pro ... Karl Is there a way to scroll on mobile device but keep the titlesClosed   WPC Smart Compare   Updated February 3, 2021 at 6:34am   6 Most recent comment from Janilyn T.:Maybe there have been some recent changes that altered the functionality of our plugin. Freezing the first row worked, so there's no reason it wouldn't work on 'freezing the first colum ... Scott How to bust cache so that Shopping Cart in menu bar has correct number of cart items?Closed   WPC Fly Cart   Updated February 3, 2021 at 5:18am   2 Most recent comment from Janilyn T.:Hi Scott, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  In that case, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to ass ... Jazzy Product basis timer - Set purchasable according to Daily time range not workingClosed   WPC Product Timer   Updated February 3, 2021 at 4:56am   5 Most recent comment from Jazzy:Thanks. Hope it can be more user friendly. Scott Has anyone written code that hides the Shopping Cart on the menu bar if empty?Closed   WPC Fly Cart   Updated February 2, 2021 at 8:20pm   5 Most recent comment from Henry N.:Thanks for your feedback. I'm glad that it was solved / you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case ... WF Jansen Composite products are not displayed in the shopping cart.Closed   WPC Composite Products   Updated February 2, 2021 at 7:09am   2 Most recent comment from Janilyn T.:Hi WF Jansen, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with so ... Sam Is there something we can do to help?Closed   WPC Product Bundles   Updated February 1, 2021 at 8:30am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Sam. I'm glad that I was able to help. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues a ... Dhruv Batra Product Image and Confusion to Customers as a Result of PluginClosed   WPC Product Bundles   Updated January 30, 2021 at 9:17pm   3 Most recent comment from Henry N.:Hi Dhruv,You can try this CSS code with path : Appearance->Customize->Additional CSS -> https://prnt.sc/xvultu.woosb-cart-item.woosb-cart-child.woosb-item-child img {    display: none;}It's l ... Jason Barrett Wishlist Event LoggingClosed   WPC Smart Wishlist   Updated January 30, 2021 at 8:15am   6 Most recent comment from Henry N.:Hi Jason,Looks like that's a good solution for you now. Scott Fly Cart seems to show "0" items on one page, "1" item on other pagesClosed   WPC Fly Cart   Updated January 29, 2021 at 9:45am   2 Most recent comment from Janilyn T.:Hi Scott,Thanks for contacting us here.May I have your site link in order to check this issue? If your site is not published, could you please make a video recording of the issue or a series of screen ... Maurizio Please update me on ticket #264185, it has been 3 weeks nowClosed   WPC Composite Products   Updated January 28, 2021 at 10:00am   6 Most recent comment from Janilyn T.:Hi Maurizio,Thanks for your patience so far. During the pandemic, we also do not have any other way but to try as best as we can. Some of our devs oversea have retired from our team, so the workload ... Tatiana Piot variabel products in one bundleClosed   WPC Product Bundles   Updated January 28, 2021 at 8:51am   2 Most recent comment from Janilyn T.:Hi Tatiana,Thanks for contacting us here.After reading your description, unfortunately, I have to declare that our plugin doesn't support these features:- Multiple layered tax rates on a bundle&# ... Neel Plugin Not WorkingClosed   WPC Product Timer   Updated January 28, 2021 at 8:37am   2 Most recent comment from Janilyn T.:Hi Patel,Thanks for contacting us here.In order to set a product to be visible during a daily time range, you need to add another reverse action on top of that to make sure your product is reverted to ...