Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Linus Mix select and radio buttonClosed   WPC Variations Radio Buttons   Updated January 7, 2021 at 5:38am   2 Most recent comment from Janilyn T.:Hi Linus,Thanks for contacting us here.The answer to your question is No. Unfortunately, there's no way to mix or combine these two selector interfaces. It's just impossible to function that ... Wen Jun Configure Additional Fee Handling in floating cartClosed   WPC Fly Cart   Updated January 7, 2021 at 1:58am   4 Most recent comment from Wen Jun:Hi Janilyn, Have not heard back from you or your team on this matter too. Hope to hear from your team on this soon. Regards,Wen Jun. Luis García Can i show the shipping cost on the fly cart?Closed   WPC Fly Cart   Updated January 6, 2021 at 3:44pm   9 Most recent comment from Szabó Norbert:Marteen, This code is not good if there is more shipping price and it is not updated with the cart.How can I take it out of the flycart to add the shipping fee? Thanks Markiyan A modificationClosed   Other Plugins   Updated January 6, 2021 at 8:15am   3 Most recent comment from [deleted]:Hi Markiyan,You can try this CSS code:.added_to_cart {    display: none;} Thoro Turut thumbnails too smallClosed   WPC Product Bundles   Updated January 6, 2021 at 3:11am   7 Most recent comment from [deleted]:Hi Thoro,Please add it to the function.php file in the theme you are using. This is not css code so you cannot add in additional css. Aaron Saffer Add description next to quantitiesClosed   WPC Product Quantity   Updated January 6, 2021 at 3:08am   3 Most recent comment from [deleted]:Hi Aaron,We're sorry, but we don't have this feature yet, we will look into adding it in the future. Annette Forster Translation and Price calculation on the productpageClosed   WPC Product Bundles   Updated January 5, 2021 at 2:00pm   2 Most recent comment from Janilyn T.:Hi Annette,  Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous on ... Dave Stevens Timer Not workingClosed   WPC Product Timer   Updated January 5, 2021 at 3:52am   3 Most recent comment from Janilyn T.:Hi Dave,Thanks for the feedback. I’m glad you have been able to figure it out.In case you need specific instructions and tutorials, here's the online documentation of WPC Product Timer: https ... Dimitris Chatz Variation swatches stylingClosed   WPC Product Bundles   Updated January 5, 2021 at 3:32am   2 Most recent comment from Janilyn T.:Hi Dimitris, Thanks for contacting us here. We have received many reports about the incompatibility of our plugin with Woo Swatches plugins. Unfortunately, we have to claim that our plugin doesn’t s ... John Search when <br> in Product TitleClosed   WPC Product Bundles   Updated January 4, 2021 at 7:27am   2 Most recent comment from Janilyn T.:Hi John,Thanks for contacting us here.We have received your ticket. I will report this to our developers to find a solution to this. I will keep you posted when receiving any response from our devs.W ... Dami I used WPC Product Bundle and WPC Composite plugin to create a customised box but no shipping option is calculated.Closed   WPC Composite Products   Updated January 4, 2021 at 7:19am   2 Most recent comment from Janilyn T.:Hi Dami, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. Be ... Yurri The pop-up window is not displayed if there is no Wi-Fi connectionClosed   WPC Smart Quick View   Updated January 4, 2021 at 6:42am   5 Most recent comment from Janilyn T.:Hi Yuriy,Thanks for your patience. Our developers responded that our plugin doesn't restrict based on the type of Internet connection. The Quick View is made to display a part/section of your ... Andrew Strange behaviour since installing plugin - some items selling which aren't even in stock?!Closed   WPC Frequently Bought Together   Updated January 2, 2020 at 6:55am   7 Most recent comment from Janilyn T.:Hi Andrew,Thank you for contacting WPClever Support Forum.  Sorry for the late reply. We've been having a one-week celebration for Christmas and New Year while preparing for the relaunch of our ... Olly Bowman Ajax Add to cartClosed   Other Plugins   Updated December 27, 2020 at 6:25pm   5 Most recent comment from Olly Bowman:If you added a css selector like .wpc-disable-ajax-add-to-cart i'm not sure how that would affect other users. Slastik New Sale - Composite Plug in IssueClosed   WPC Composite Products   Updated December 23, 2020 at 5:32am   2 Most recent comment from Janilyn T.:Hi Slastik, Thanks for contacting us here. I've read your description of issue, however, I still don't get it right. You're mentioning the Composite Products but your product link is a ...