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Public Tickets

Badr eddine tribak Compatible price based on countryClosed   WPC Product Bundles   Updated October 8, 2020 at 10:04am   4 Most recent comment from Janilyn T.:Thanks, I will definitely keep you posted when our developers declare anything about this.Best regards. Ben not workingClosed   WPC Product Timer   Updated October 8, 2020 at 9:48am   11 Most recent comment from Janilyn T.:Hi Soo,I have retrieved the same settings on our test site and timers has been working as expected. My guess is that maybe there's another plugin on your site that has interfered with our plugin. ... Regina Sweeney CSS needed for Style 01 (flat), please.Closed   WPC Countdown Timer   Updated October 7, 2020 at 11:03pm   3 Most recent comment from [deleted]:Hi Regina,Please use this css to change color for style 01.wooct-countdown.wooct-style-01 .wooct-timer > span:first-child {    color: red !important;}.wooct-countdown.wooct-style-01 .wooct-timer > s ... evolve Rules for complete storeClosed   WPC Product Timer   Updated October 7, 2020 at 11:49am   4 Most recent comment from evolve:Hi,Thanks for the reply, but that's not exactly what we are looking for.Some stores have onening-hours, and none of the products should be purchaseable during closing hours.Then, some stores (foo ... Bob Variable Product in a Composite ProductClosed   WPC Composite Products   Updated October 7, 2020 at 10:43am   2 Most recent comment from Janilyn T.:Hi Bob, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to help you with. Please provide us with some screenshots of back ... Newbie Update to premiumClosed   WPC Grouped Product   Updated October 6, 2020 at 11:12am   4 Most recent comment from Janilyn T.:If you deactivate both versions of our plugin, all smart grouped products will be disabled on your site. You might still be able to preview them, but they won't work. You just need to keep any of ... Edwin Individual bundle products' shipping cost not counted with Table RatesClosed   WPC Product Bundles   Updated October 6, 2020 at 3:46am   3 Most recent comment from Janilyn T.:Hi Edwin,Thanks for contacting us here.Unfortunately, the Table Rate plugin is not compatible with our plugin concerning the shipping cost calculation. WPC Product Bundles only accepts flat shipping r ... Nicolas Salazar Variable products for free version.Closed   WPC Product Bundles   Updated October 6, 2020 at 3:39am   2 Most recent comment from Janilyn T.:Hi Nicolas,Thanks for contacting us here.For your information: In the free version of WPC Product Bundles from version 5.0.0, only simple and subscription products can be added to a smart bundle. Inst ... anton Change pop text when unavailableClosed   WPC Product Timer   Updated October 5, 2020 at 2:45pm   2 Most recent comment from Janilyn T.:Hi Anton,Thanks for contacting us here.We've got your issue. However, this is not an alert generated by our plugin. Our WPC Product Timers doesn't have such kind of alert text. It seems to b ... Pandelea Update - Display listClosed   WPC Frequently Bought Together   Updated October 5, 2020 at 12:07pm   2 Most recent comment from Janilyn T.:Hi Pandelea, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please let us know:1. Did ... Vsevolod Li Hide bundled items in cart and orderClosed   WPC Product Bundles   Updated October 5, 2020 at 12:05pm   2 Most recent comment from Janilyn T.:Hi Vsevolod,Thanks for contacting us here.You can kinly refer to the instructions on this documentation to do that: https://doc.wpclever.net/woosb/faqs/11-hide-bundled-products-in-mini-cart-cart-chec ... Badr eddine tribak Price based on country incompatibilityClosed   WPC Product Bundles   Updated October 5, 2020 at 11:59am   2 Most recent comment from Janilyn T.:Hi Badr, Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. Sadly, the plugin you mentioned can work with our plugin. The statement said it can& ... Sagnik Dasgupta getting an error while adding productsClosed   WPC Frequently Bought Together   Updated October 5, 2020 at 10:59am   2 Most recent comment from Janilyn T.:Hi Sagnik,  Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. We’ve received your ticket. However, the description is not enough for us to ... Carla No se muestran todos los productos cuando uso el timer. (Not all products are shown when i use the timer)Closed   WPC Product Timer   Updated October 5, 2020 at 10:56am   2 Most recent comment from Janilyn T.:Hi  Carla, Thanks for contacting us here. We've had a short vacation so today I am able to process your ticket. We've got your ticket. However, the description is not enough for us to fin ... JOSE LUIS Customize photo when "You have not selected any product"Closed   WPC Composite Products   Updated October 5, 2020 at 3:57am   5 Most recent comment from Dustin H.:Hi Jose,I'm so sorry for the late reply!Please add below code to current-theme (or child-theme) / functions.php add_filter( 'wooco_option_none_img_src', 'wooco_change_option_none_i ...