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Public Tickets

Dennis Presale Question / FeatureClosed   WPC Product Quantity   Updated January 18, 2021 at 3:55am   2 Most recent comment from Janilyn T.:Hi Dennis,Thanks for contacting us here.Maybe your cart is counting the quantity instead of the number of items. Our developers might help you customize the cart to change its behavior if you purchase ... Patricia Tijn Thumbnails aren't showingClosed   WPC Grouped Product   Updated January 15, 2021 at 5:46am   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that you have been able to figure it out. Your feedback will be helpful for us to guide other users with similar issues in the future. I'll close your tic ... AKIN Why You are not answer my ticker?Closed   WPC Composite Products   Updated January 14, 2021 at 1:53pm   2 Most recent comment from Janilyn T.:Hi Akin,  We're sorry for getting back to you so late. I have checked on your previous ticket, the assigned developer has retired from our team and we have made a huge transfer to reassign his t ... Angelo Modify single product's quantity in chart pageClosed   WPC Product Bundles   Updated January 14, 2021 at 7:23am   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that you have found what you need. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice d ... Alvaro Guzman Texts not translatedClosed   WPC Composite Products   Updated January 14, 2021 at 6:23am   4 Most recent comment from Janilyn T.:Thanks for the feedback. I will report this issue to our developers so that they can check and update these in the coming updates.Best regards. Robin Wagner Sharing options | social media connections | setup individually ?Closed   WPC Smart Wishlist   Updated January 13, 2021 at 7:15pm   7 Most recent comment from [deleted]:Thank you for the feedback. We're glad we have been able to help you out.  If you're satisfied with our support and the quality of our plugin, please reward us with a full five-star rating ... Bogusz Houszka Radio sorting issueClosed   WPC Variations Radio Buttons   Updated January 13, 2021 at 10:20am   8 Most recent comment from Bogusz Houszka:Thanks Szabó Norbert flycart main menu problemClosed   WPC Fly Cart   Updated January 13, 2021 at 1:42am   6 Most recent comment from [deleted]:Hi Szabo,I fixed the problem on mobile.Regarding shipping, it looks like you got the problem fixed. Christiaan Bakker Discount not shown in Product sub-total priceClosed   WPC Product Bundles   Updated January 12, 2021 at 5:43am   2 Most recent comment from Janilyn T.:Hi Christiaan,Thanks for contacting us here.We find out that you're having two tickets about Product Bundles, so please provide us with the requested information in the other ticket then I will ... Sylvia Plugin is doubling the price and messing up stylingClosed   WPC Product Bundles   Updated January 12, 2021 at 5:20am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Sylvia. I'm glad that it was solved. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at ... Marielle van Wieringen Composite Product is not working :(Closed   WPC Composite Products   Updated January 11, 2021 at 7:00pm   3 Most recent comment from Marielle van Wieringen:Thank you very much Janilyn! Maarten Product feed for google shoppingClosed   WPC Product Bundles   Updated January 11, 2021 at 7:16am   2 Most recent comment from Janilyn T.:Hi Maarten,Thanks for contacting us here.Unfortunately, we don't have any such kind of plugin on the list for recommendation. Best regards. Andreas Out of stock productsClosed   WPC Product Bundles   Updated January 11, 2021 at 7:12am   2 Most recent comment from Janilyn T.:Hi Andreas,Thanks for contacting us here. We're not available at the weekend so today I am able to reach back to you.This option is to exclude the out of stock items from the order when you pre ... Alasdair MacEwan Hide PricesClosed   WPC Composite Products   Updated January 8, 2021 at 6:28am   2 Most recent comment from Janilyn T.:Hi Alasdair,Thanks for contacting us here.As the option states, it's only effective for showing/hiding the prices of components in HTML tag interface. You must switch the selector interface to H ... greg Problem importing with bundle productsClosed   WPC Product Bundles   Updated January 7, 2021 at 5:49am   4 Most recent comment from Janilyn T.:Hi Greg,Thanks for your patience. I will try to contact our developer and urge him to reach back within 24-48 hours to get you updated with the progress on this issue.Best regards.