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Public Tickets

Lee-Anne Customising the quick view buttonClosed   WPC Smart Quick View   Updated November 30, 2020 at 5:29am   2 Most recent comment from Janilyn T.:Hi Lee-Anne,Thanks for contacting us here.For your information, there's not much available options for customizing/personalizing Quick View button from the plugin settings in the Premium version ... Oskar Nyberg How do i add a subscription product to a composite option? It doesn't work for meClosed   WPC Composite Products   Updated November 30, 2020 at 4:58am   2 Most recent comment from Janilyn T.:Hi Oskar, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... Alexey How to change default quantity of each product?Closed   WPC Product Bundles   Updated November 30, 2020 at 4:20am   2 Most recent comment from Janilyn T.:Hi Alexey,Thanks for contacting us here.For your information, if you would like to set up default quantity for each bundled product other than 0 or 1, you must not enable the Custom quantity option:  ... Joe Tuley ReFUND!Closed   Refund/ Invoice Request   Updated November 30, 2020 at 2:33am   4 Most recent comment from Dustin H.:Thank you! I'll work with you on this ticket. Matias Mercado Issue with quantity selectionClosed   WPC Product Quantity   Updated November 27, 2020 at 8:21pm   4 Most recent comment from Matias Mercado:Thanks a lot! infrase IE compatibilityClosed   WPC Composite Products   Updated November 27, 2020 at 12:41pm   2 Most recent comment from Janilyn T.:Hi Infrase,Thanks for contacting us here. Unfortunately, our plugin doesn't support Internet Explore browser anymore since this browser is going to be terminated soon by its developers. Plus, it ... Stefan WPC Product Bundles and weight based shippingClosed   WPC Product Bundles   Updated November 27, 2020 at 2:42am   2 Most recent comment from Janilyn T.:Hi Stefan,Thanks for contacting us here.Please refer to this doc for instructions on how to set up dimension for the whole bundle and calculate the shipping fee based on that.If you would like to use ... Florian Disable cart selectiveClosed   WPC Fly Cart   Updated November 26, 2020 at 2:01am   5 Most recent comment from Henry N.:Hi Florian,Thank you for the feedback. We're glad we have been able to help you out.  If you're satisfied with our support and the quality of our plugin, please reward us with a full five-s ... Nichola Vickers Order EmailClosed   WPC Product Bundles   Updated November 25, 2020 at 9:16am   2 Most recent comment from Janilyn T.:Hi Nichola,Thanks for contacting us here.You can kindly go to the plugin settings under WPClever >> Product Bundles >> find the Compatible tab then choose a corresponding PDF plugin for controlling t ... Jeffrey Armstrong Smart Bundles - Search products to addClosed   WPC Product Bundles   Updated November 25, 2020 at 8:54am   2 Most recent comment from Janilyn T.:Hi Jeffrey,Thanks for contacting us here.It's required for bundled products to be published before you can add them to a smart bundle. However, you can still publish them and hide them from the ... Kesey Help adding smart bundles to a smart bundleClosed   WPC Product Bundles   Updated November 25, 2020 at 8:20am   2 Most recent comment from Janilyn T.:Hi Kesey,Thanks for contacting us here.For your information: It's impossible to include a smart bundle within another smart bundle. It's also impossible to include any of the special product ... Daniel Kolski Bug after item removal from fly cartClosed   WPC Fly Cart   Updated November 25, 2020 at 8:04am   7 Most recent comment from Henry N.:Hi Daniel,You need to move the WPC Fly Cart plugin on the staging to the live site. David Totaro External Products Open in New TabClosed   WPC Smart Quick View   Updated November 24, 2020 at 4:44am   6 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/woo-smart-quick-view/reviews/?f ... Jonathan Techer Conditionnal itemsClosed   WPC Composite Products   Updated November 24, 2020 at 3:02am   2 Most recent comment from Janilyn T.:Hi Jonathan,Thanks for contacting us here.For your information: The current version of our plugin can't execute such conditions since it might require complex settings for composite products. Our ... elsa barbe Translation problemClosed   WPC Composite Products   Updated November 24, 2020 at 2:43am   2 Most recent comment from Janilyn T.:Hi Elsa, Thank you for contacting WPClever Support Forum. To translate the text in our plugin (or another plugin/theme) you can use Loco Translate plugin. Kindly follow the instructions in this artic ...