Public Tickets
Yurri
The pop-up window is not displayed if there is no Wi-Fi connectionClosed
WPC Smart Quick View
Updated January 4, 2021 at 6:42am
5
Most recent comment from Janilyn T.:Hi Yuriy,Thanks for your patience. Our developers responded that our plugin doesn't restrict based on the type of Internet connection. The Quick View is made to display a part/section of your ...
Andrew
Strange behaviour since installing plugin - some items selling which aren't even in stock?!Closed
WPC Frequently Bought Together
Updated January 2, 2020 at 6:55am
7
Most recent comment from Janilyn T.:Hi Andrew,Thank you for contacting WPClever Support Forum.
Sorry for the late reply. We've been having a one-week celebration for Christmas and New Year while preparing for the relaunch of our ...
Olly Bowman
Ajax Add to cartClosed
Other Plugins
Updated December 27, 2020 at 6:25pm
5
Most recent comment from Olly Bowman:If you added a css selector like .wpc-disable-ajax-add-to-cart i'm not sure how that would affect other users.
Slastik
New Sale - Composite Plug in IssueClosed
WPC Composite Products
Updated December 23, 2020 at 5:32am
2
Most recent comment from Janilyn T.:Hi Slastik,
Thanks for contacting us here.
I've read your description of issue, however, I still don't get it right. You're mentioning the Composite Products but your product link is a ...
sajith shurane
About option in this pluginClosed
WPC Product Bundles
Updated December 22, 2020 at 7:21am
2
Most recent comment from Janilyn T.:Hi Sajith,Thanks for contacting us here,If you would like to allow buyers to remove any unwanted items from the bundled product list, you can configure these settings in the Bundled Products tab of yo ...
Björn
CSS Class in button shortcodeClosed
WPC Smart Compare
Updated December 22, 2020 at 3:58am
3
Most recent comment from Henry N.:Hi Björn,Currently we do not provide this feature, you can use the parent's class feature.[wooscp id="99"]with php:echo ''.do_shortcode('[wooscp id="99"]').'';
Felipe Griebel
Add to cart doesn't work in bundle page - it works in products list- noticed two different methods.Closed
WPC Product Bundles
Updated December 21, 2020 at 9:42am
4
Most recent comment from Janilyn T.:Hi Felipe,Thanks for the feedback. I have consulted our developers and they said that it's the standard scheme for bundles to work properly on different themes. You can rest assured about that.B ...
Itar
Name your price security issueClosed
Other Plugins
Updated December 19, 2020 at 11:30am
3
Most recent comment from Dominik:Hey Janilyn, why is the TIcket closed? Is this issue solved? I can still reproduce it and there is no validation for the price, so I can place an order (fortunately only to price 0.00 in total), but I ...
David Quinn
Problem with Product addons pluginClosed
WPC Product Bundles
Updated December 18, 2020 at 6:24am
6
Most recent comment from Janilyn T.:Thanks for your feedback. David. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.
Happy holidays and best regards.
Ty
Hiding Cart Icon When EmptyClosed
WPC Fly Cart
Updated December 17, 2020 at 4:13am
2
Most recent comment from Janilyn T.:Hi Ty,Thanks for contacting us here.For your information: The option "Hide if empty" is not for the cart icon, it's for the bubble of the floating cart icon (the item counter): https://prnt.sc/w ...
Emilia
MENU CART ICONClosed
WPC Fly Cart
Updated December 17, 2020 at 4:12am
7
Most recent comment from Henry N.:Hi Emilia,You can try this code:div#woofc-area { background-color: rgb(0 0 0 / 30%)!important;}It's look like: https://prnt.sc/w4eolt
Jessica
Add to cart button not appearing on product pageClosed
WPC Product Bundles
Updated December 17, 2020 at 3:29am
3
Most recent comment from Janilyn T.:Thanks for your feedback, Jessica. I'm glad that you have been able to figure it out.
I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you e ...
Ataide
Button add to cart not visibleClosed
WPC Composite Products
Updated December 16, 2020 at 9:19am
2
Most recent comment from Janilyn T.:Hi Ataide,
Thank you for contacting WPClever Support Forum.
The reason why the Add to Cart button is not visible/ enabled is that your product lacks a price. Next time when you create a new product of ...
Javier Lo Conte
What version of PHP is the plugin compatible & other questionsClosed
WPC Product Timer
Updated December 16, 2020 at 8:35am
2
Most recent comment from Janilyn T.:Hi Javier,Thanks for contacting us here.Our plugins are tested up to the latest version of WordPress and WooCommerce, which means you should run the PHP version 7.4 or greater.In order to set up your ...
Robson Badaro
Add to cart button disabled but clickableClosed
WPC Composite Products
Updated December 15, 2020 at 10:24am
2
Most recent comment from Janilyn T.:Hi Robson,
Thank you for contacting WPClever Support Forum. We’ve received your ticket. I have checked our test site and live demo, when a required component is out of stock, our plugin won't a ...