Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Jeremy Custom Thumbnail ImageClosed   WPC Smart Compare   Updated May 10, 2021 at 2:37pm   6 Most recent comment from Jeremy:Sorry for the follow up on a solved ticket. Trying that filter only replaces the main image, not the images in the comparison bar. I'm also having a little bit of trouble in that I'm actual ... aaron setting up a bundle offerClosed   WPC Product Bundles   Updated April 2, 2021 at 7:38am   2 Most recent comment from Janilyn T.:Hi Aaron,Thanks for contacting us here.For your information, this alert will appear when there is at least one variable product in a smart bundle or you have configured the min/max settings that requi ... Bujamin Saliu Timer issueClosed   WPC Countdown Timer   Updated April 1, 2021 at 9:56am   2 Most recent comment from Janilyn T.:Hi Bujamin,Thanks for contacting us here.The reason why your timer is not working because it actually involves 2 executive days, not a 24-hour duration. Our timer plugin only carries 1 date & 1 time. ... Grant Rogers Can i remove the bundle line item and only keep bundled products on the woo orderClosed   WPC Product Bundles   Updated April 1, 2021 at 3:26am   2 Most recent comment from Janilyn T.:Hi Grant, Thanks for contacting WPClever Support Forum. For your information: Our developers have integrated the options for hiding bundles/bundled products in PDF invoices for some common plugins. Yo ... Fabrizio Variation price formatClosed   WPC Product Bundles   Updated April 2, 2021 at 4:17am   8 Most recent comment from [deleted]:Hi Fabrizio, Thanks for your feedback. I'm glad that it was solved / you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a n ... Ignacio Marquínez Fernández de Betoño Customize textClosed   WPC Product Bundles   Updated March 31, 2021 at 2:40pm   3 Most recent comment from [deleted]:Hi Ignacio,You can use this to change woosb alert: add_action( 'wp_enqueue_scripts','woosb_wp_enqueue_scripts');function woosb_wp_enqueue_scripts(){    wp_localize_script( ' ... Elise Bruneau Can't remove stock on Bundle even if "manage at bundle level" is uncheckedClosed   WPC Product Bundles   Updated March 31, 2021 at 1:12pm   5 Most recent comment from Janilyn T.:Thanks for your feedback, Elise. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you enc ... Jens Solutions FeaturerequestClosed   WPC Product Bundles   Updated March 30, 2021 at 3:32am   5 Most recent comment from [deleted]:You can try it:function woosb_price_change_trigger() {    if ( is_product() ) {    global $post;    $terms = wp_get_post_terms($post->ID, 'product_tag',array("fields" => "ids"));    ... bruce macgregor bugClosed   WPC Product Bundles   Updated March 27, 2021 at 5:22pm   3 Most recent comment from bruce macgregor:problem sorted, you can close Toni PRIVATE TICKET #2732320Closed   WPC Product Bundles   Updated March 27, 2021 at 3:41am   2 Most recent comment from Janilyn T.:Hi Toni,Thanks for contacting us here.Your response sent to us when we're out of the business hours already (in our timezone). I've tried to keep up with things since one of our plugins caus ... Florien Rovers Installation premium pluginClosed   WPC Smart Quick View   Updated March 27, 2021 at 3:13am   2 Most recent comment from Janilyn T.:Thanks for your feedback, Florien. I'm glad that it was solved now. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues ... dany PRIVATE TICKET #2717251Closed   WPC Product Bundles   Updated March 26, 2021 at 4:30am   2 Most recent comment from Janilyn T.:Hi Dany,Thanks for contacting us here and sorry for making you waiting.Our developer said that your request is pretty difficult and he was trying to solve it one by one. I have asked our developer to ... Zoe Crimes Remove 'Availability:In stock' TextClosed   WPC Product Bundles   Updated March 25, 2021 at 9:18pm   3 Most recent comment from [deleted]:Hi Zoe,You can use this CSS code:.woosb-availability,.product-type-woosb .stock.in-stock {    display: none!important;} Eli Garcia I can't add variable products in BundlesClosed   WPC Product Bundles   Updated March 25, 2021 at 11:12am   3 Most recent comment from Eli Garcia:ok, thanks for the answer. Wojciech Zygmuntowski I can't add items to cart after update!Closed   WPC Product Quantity   Updated March 25, 2021 at 10:01am   22 Most recent comment from Hettheezaakje:Thanks Janilyn, it's working again!Kind regards.