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Public Tickets

Rob Piper Multi Currency not discountingClosed   WPC Product Bundles   Updated March 1, 2021 at 3:36am   2 Most recent comment from Janilyn T.:Hi Rob,Officially, our developers haven't found any solution to this issue since it depends on the system of users' sites as well. There are some cases where we can find a workaround, some ... tester Stock Quantity not updated correctlyClosed   WPC Product Bundles   Updated March 1, 2021 at 2:41am   2 Most recent comment from Janilyn T.:Hi Tester,Thanks for contacting us here. Sorry for the late reply. I was on a leave for the last 3 days. Today I'm back to process your ticket.For your information, issues that were triggered by ... Steve Plugin Not WorkingClosed   WPC Added To Cart Notification   Updated March 1, 2021 at 2:33am   2 Most recent comment from Janilyn T.:Hi Steve,Sorry for the late reply. I have urged our developer before getting on leave. He has responded to your ticket and he said that it was solved. So I will close this one as your case is closed. ... Alan Css for the "Total"Closed   WPC Grouped Product   Updated February 28, 2021 at 1:36am   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Kim Skaggs Position of frequently bought together items on product pageClosed   WPC Frequently Bought Together   Updated February 27, 2021 at 8:08am   11 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/woo-bought-together/reviews/?fi ... Peter Weir Replacing Compare Bar with a Fixed COMPARE ButtonClosed   WPC Smart Compare   Updated February 26, 2021 at 9:26am   5 Most recent comment from Dustin H.:Hi Peter,Please update our plugin to the latest version 3.3.3 then you can find a new option here https://www.screencast.com/t/3WYGCpt8fmMRemember to clear the website and browser cache before testin ... Ceri York Empty cart issueClosed   Other Plugins   Updated February 25, 2021 at 6:28am   4 Most recent comment from Janilyn T.:Hi Ceri,Thanks for the useful information. This will help us a lot. I have transferred your piece of code to our developers so that they can consider this in the coming update.Best regards and have a ... Steeve Munger Bundle selection instead of quantityClosed   WPC Product Bundles   Updated February 23, 2021 at 8:54am   2 Most recent comment from Janilyn T.:Hi Steeve,Thanks for contacting us here.For your information:- Our plugin cannot automatically assign a quantity to bundled products as in your description. Customers will have to choose each bundled ... Holger Jurkat Maximum Quantity per itemClosed   WPC Product Bundles   Updated February 23, 2021 at 8:28am   2 Most recent comment from Janilyn T.:Hi Holger,Thanks for contacting us here.For your information, the current version of our plugin only allows the same minimum/ maximum limit applied to all bundled products equally, ie max 3 for all i ... Xayal Smart TV incompatibilityClosed   WPC Composite Products   Updated February 23, 2021 at 8:05am   6 Most recent comment from Janilyn T.:Thanks for your feedback.  I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best rega ... Craig Brown Issue with order coming into our systemClosed   WPC Product Bundles   Updated February 22, 2021 at 1:19pm   7 Most recent comment from Craig Brown:Hi, I am posting in here as it may be relevent :) Many thanks for the fix below which works perfectly. I have a new issue that has just occured on the order details page in woocommerce. the bundle pri ... Catherine A Butler wp-graphql-woocommerce supportClosed   WPC Product Bundles   Updated February 21, 2021 at 9:04am   10 Most recent comment from Janilyn T.:Hi Catherine,Thanks for checking back. This issue has still on the backlog of our developers; dashboard. As I have stated from the beginning, I'm afraid this won't be easy for our developer ... Kim Skaggs Related Products PluginClosed   Other Plugins   Updated February 21, 2021 at 8:41am   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter a ... Damien add to cartClosed   WPC Composite Products   Updated February 21, 2021 at 7:49am   3 Most recent comment from Janilyn T.:Thanks for your feedback, Damien. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you enc ... sand Hide the bundle price for guestsClosed   WPC Product Bundles   Updated February 21, 2021 at 7:24am   2 Most recent comment from Janilyn T.:Hi Sand,Thanks for contacting us here.For your information, our plugin doesn't have this kind of feature for hiding prices based on user role. You might need to install an external plugin for co ...