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Public Tickets

Sameh Shokry Plugin not working ?Closed   Other Plugins   Updated July 19, 2022 at 7:40am   2 Most recent comment from Janilyn T.:Hi Sameh, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... Miranda Thornton ACF QUICK VIEWClosed   WPC Smart Quick View   Updated July 19, 2022 at 5:59am   8 Most recent comment from Henry N.:Thanks for your response. We are always ready to support you. John Kim Hidden Product Page for Product Bundle is Searchable on GoogleClosed   WPC Product Bundles   Updated July 19, 2022 at 5:06am   3 Most recent comment from Henry N.:Hi To solve your problem, we offer a solution to hide the Add to cart button on the product detail page of hidden products. So, the buyer can't buy these products even when accessing these pages. ... Christian Rodriguez Multiple products using only 2 questions to come up with an total price for kit.Closed   WPC Composite Products   Updated July 18, 2022 at 8:07pm   5 Most recent comment from Christian Rodriguez:Thank you for the information. I will try it out and give feedback. itai how to limit quantity to 4Closed   WPC Frequently Bought Together   Updated July 20, 2022 at 4:26am   3 Most recent comment from Janilyn T.:Hi Itai,Thanks for your patience.Our developers respond that it's impossible to control the total quantity of all Bought Together products. If you would like to control the total quantity, you c ... Ama Cup Product Bundle with subscription productsClosed   WPC Product Bundles   Updated July 18, 2022 at 3:14am   2 Most recent comment from Janilyn T.:Hi Ama,Thanks for contacting us here.For your information:1. If the error you encountered is at the checkout, then there might be a conflict between our plugin and the payment plugin on your site. We ... Acap Variable Product with Bundles as VariationsClosed   WPC Product Bundles   Updated July 18, 2022 at 2:41am   2 Most recent comment from Janilyn T.:Hi Acap, Thanks for contacting us here. For your information, you can link any two products of any types (Smart Bundles, Smart Composite, Smart Grouped, Simple, Variable, etc.) by attributes using WP ... Mauro Fontanarosa Not visible notificationClosed   WPC Added To Cart Notification   Updated July 15, 2022 at 10:30am   6 Most recent comment from Janilyn T.:Hi Mauro, Thanks for your feedback. I'm glad that it works for your site. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any ... support Error: Please choose a purchasable product for the component ….Closed   WPC Composite Products   Updated July 15, 2022 at 10:28am   2 Most recent comment from Janilyn T.:Hi Support, Thanks for checking back here with me. We're sorry for the slow support. We have overlooked many tickets during last month due to some system issues and personnel transition. I am not ... Weinistgeil Main product picture is related to the variable product I have to choseClosed   WPC Product Bundles   Updated July 13, 2022 at 10:28am   4 Most recent comment from Janilyn T.:Hi Weinistgeil, Thanks for your feedback. I'm glad that I was able to help. I have transferred your other ticket to our developer. He will respond to you when he is available for work. I' ... Pavel Cart & Checkout - Include main productClosed   WPC Grouped Product   Updated July 8, 2022 at 2:19pm   6 Most recent comment from Janilyn T.:Hi Pavel,So for your needs, I think it's better if you create a smart bundle with WPC Product Bundle for WooCommerce plugin instead of a smart grouped for that. You can just add sub-products in ... Irfan Option for update quantity for componentsClosed   WPC Composite Products   Updated July 7, 2022 at 5:39am   2 Most recent comment from Janilyn T.:Hi Irfan,Thanks for contacting us here.For your information, that is how our plugin is supposed to work. It's impossible to change the quantity of sub-products inside the composite once they are ... Rayden The problem of using WPC Group Product and WPC Frequently Bought Together at the same timeClosed   WPC Grouped Product   Updated July 7, 2022 at 5:19am   2 Most recent comment from Janilyn T.:Hi Rayden,Thanks for contacting us here.For your information, both Smart bundle and Smart grouped can be combined with Bought Together products.Maybe there is something wrong in the configurations tha ... poiatti fabio mario Unresolved problemClosed   WPC Product Bundles   Updated July 7, 2022 at 4:38am   2 Most recent comment from Janilyn T.:Hi Poiatti,We have received many reports about this incompatibility, unfortunately, we still haven't found any valid solution to this. It's one of our technical entanglements.Best regards. paolo Compatibility with other pluginClosed   WPC Product Bundles   Updated July 4, 2022 at 2:20pm   4 Most recent comment from Henry N.:Hi, paolo.We can't help you, without knowing exactly where you want to add hooks: vi-wcaio-product-{$product->get_type()}-add-to-cart vi_wcaio_sb_mobile_{$product->get_type()}_add_to_cart