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Public Tickets

herrmann component display problem on the front-endClosed   WPC Composite Products   Updated August 12, 2022 at 5:22am   2 Most recent comment from Janilyn T.:Hi Herrmann,Thanks for contacting us here.For your information, the free version only limits to Products source but doesn't have a limit on the number of components and products to be added. That ... Lila Lobdell Custom Price DisplayClosed   WPC Composite Products   Updated August 12, 2022 at 5:14am   2 Most recent comment from Janilyn T.:Hi Lila,Thanks for contacting us here.In order to display the custom display price on the composite page, you can go to WPClever >> Composite products >. find the Change price option then choose No. H ... Tatiana Klarn's payment method disappears when choosing a bundle.Closed   WPC Product Bundles   Updated August 11, 2022 at 6:33am   2 Most recent comment from Janilyn T.:Hi Tatiana,Thanks for contacting us here.For your information, we have also received some reports of similar issues. Unfortunately, we must claim that two plugins are not fully compatible and cannot ... Steve Wells Pre-sales question about restricting a bundle by max weightClosed   WPC Product Bundles   Updated August 11, 2022 at 6:21am   2 Most recent comment from Janilyn T.:Hi Steve,Thanks for your interest in our plugin.For your information, our plugin only offer 1 fixed method to manage the weight of the whole bundle in the Shipping tab. There's no way to control ... Marcin Change all gallery images, not only featuredClosed   WPC Grouped Product   Updated August 10, 2022 at 7:47pm   7 Most recent comment from Marcin:Hello,Thank you so much for your help! You can consider this thread as solved.Best regards,Marcin Martijn Kamminga Show image parent, bShow image parent, but when zooming the right pictureut when zooming the right pictureClosed   Other Plugins   Updated August 10, 2022 at 4:59pm   23 Most recent comment from Janilyn T.:Not that I don’t want to transfer your ticket over to our developers. Our company has rules for issues concerning free plugins: If the reported issue could not be reproduced on our test site, our de ... sofia setting product timeClosed   Refund/ Invoice Request   Updated August 10, 2022 at 2:45pm   5 Most recent comment from Dustin H.:Hi Sofia,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support ... Rob Scribner RefundClosed   Refund/ Invoice Request   Updated August 10, 2022 at 2:43pm   2 Most recent comment from Dustin H.:Hi Rob,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support o ... Jawad Bundle Product SortingClosed   WPC Product Bundles   Updated August 9, 2022 at 9:41am   5 Most recent comment from Henry N.:Please add the below snippet: add_action( 'pre_get_posts', 'woosb_sortby_menu_order_query' ); function woosb_sortby_menu_order_query( $query ) { if ( isset( $_REQUEST['s& ... wei FOLLOW UP TO TICKET #3098176Closed   Other Plugins   Updated August 8, 2022 at 1:23pm   2 Most recent comment from Janilyn T.:Hi Wei, Thanks for reaching back.  However, our Support Team is off at the weekend so all tickets must be processed starting from Monday. I have transferred your ticket over to one of our developers ... John WPC Variation Swatches - not displaying Select for AttributeClosed   Other Plugins   Updated August 8, 2022 at 1:17pm   2 Most recent comment from Janilyn T.:Hi John,Thanks for your report. We're not available at the weekend so today I am able to reach back to you.This is the first time we received such a report about the combination of these plugins. ... Todecay Styling html output (Bundle + FBT plugins)Closed   WPC Frequently Bought Together   Updated August 8, 2022 at 1:12pm   4 Most recent comment from Janilyn T.:Hi Todecay, Thanks for contacting us here. For your information, technically this is impossible since the variation list of the main variable product cannot be prioritized over the variable Bought ... kaustubh makwana Unable to add variable productClosed   WPC Product Bundles   Updated August 8, 2022 at 1:11pm   2 Most recent comment from Janilyn T.:Hi Kaustubh, Thank you for contacting WPClever Support Forum. For your information:  In the free version of our plugin, only simple and subscription products can be searched and added. Instead, f ... devecka.martin Do not show grouped productsClosed   WPC Grouped Product   Updated August 5, 2022 at 5:37am   2 Most recent comment from Janilyn T.:Hi Deveck.martin, Thanks for your interest in our plugins. I've watched your video. The action you're trying to achieve is not possible. For your information, special product types such as ... kithmet Pre-sales question for composite productClosed   WPC Composite Products   Updated August 4, 2022 at 9:09am   2 Most recent comment from Janilyn T.:Hi Kithmet,Thanks for your interest in our plugin.For your information, our plugin doesn't support conditional logic like that, unfortunately. Components inside each composite are independent of ...