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Public Tickets

Huub Lunter Not meeting requirements Accessibility Guidelines (WCAG)Closed   Refund/ Invoice Request   Updated December 12, 2022 at 4:53am   2 Most recent comment from Janilyn T.:Hi Huub, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. I have sent your suggestions to our developers so ... Alex NOTICE: UNDEFINED INDEX: ID IN - WPC Product Options for WooCommerceClosed   Other Plugins   Updated December 9, 2022 at 3:13am   2 Most recent comment from Janilyn T.:Hi Alex,Thanks for contacting us here.That error might be triggered by a conflict between our plugin and another plugin or theme of your site. It said the class ID was not defined properly. There migh ... Jo Plcing the cart icon on a specific area of a pageClosed   WPC Fly Cart   Updated December 9, 2022 at 3:10am   2 Most recent comment from Janilyn T.:Hi Jo,Thanks for contacting us here.For your information:1. If you would like to insert the code to trigger the Fly Cart popup upon clicking on a different icon/button you have on your page, you can a ... Robert Knight WPC Share CartClosed   WPC Composite Products   Updated December 8, 2022 at 9:19am   2 Most recent comment from Janilyn T.:Hi Robert,Thanks for reporting this issue to us.I have sent your report to our developers so that they can investigate and customize the codes to change that. They will release a new update soon to fi ... Repaire du chef new bug after code from your support (urgent)Closed   WPC Frequently Bought Together   Updated December 7, 2022 at 1:34am   4 Most recent comment from [deleted]:I would like to close this ticket, because the problem you mentioned in this ticket has appeared in another ticket of yours. Ashish Pre Purchase QuestionClosed   WPC Frequently Bought Together   Updated December 6, 2022 at 2:58am   2 Most recent comment from Janilyn T.:Hi Ashish,Thanks for your interest in our plugin.However, our plugin doesn't have those features, unfortunately.1. Bought Together items attached to the main product can be variable products or v ... Danny Product Bundles and optionsClosed   WPC Product Bundles   Updated December 5, 2022 at 3:47am   2 Most recent comment from Janilyn T.:Hi Danny,Thanks for contacting us here.We've got your issue. However, we can only support issues with third-party plugins or themes if you own an active license for this plugin. It's our com ... Arne Oad Bundle prices in cartClosed   WPC Product Bundles   Updated December 5, 2022 at 3:45am   2 Most recent comment from Janilyn T.:Hi Arne, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you en ... Antonia Quantity Selector always shows 1Closed   WPC Grouped Product   Updated December 5, 2022 at 2:09am   4 Most recent comment from Janilyn T.:Hi Antonia,Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... Wlodz Mur The caption for the button "Add to cart" does not fit in its size.Closed   WPC Smart Compare   Updated December 3, 2022 at 11:24pm   7 Most recent comment from Wlodz Mur:Hello Henry,Thank you. I did as you recommended. Everything is perfect!Best regards, Wlodz Mur Cocosutra Team Pricing Error when adding products to cartClosed   WPC Composite Products   Updated December 3, 2022 at 2:42am   6 Most recent comment from [deleted]:Hi,The plugin "Advanced Dynamic Pricing for WooCommerce" does not support our plugin. It was this plugin that caused the incorrect price of the composite product. You can deactivate this plugin and ch ... julieta compatibility with Variation Swatches For WooCommerceClosed   WPC Badge Management   Updated December 2, 2022 at 10:52am   2 Most recent comment from Janilyn T.:Hi Juliet, Thanks for contacting us here.1. Our WPC plugins are recommended to work in sync with our WPC Variations Swatches by our developers. We have received many reports about issues with other v ... David Product Bundles and Wholesale priceClosed   WPC Product Bundles   Updated December 2, 2022 at 8:12am   3 Most recent comment from David:Thank you, I'll check it out! Jamie URGENT - Update IncompatibilityClosed   WPC Product Bundles   Updated December 1, 2022 at 7:17am   2 Most recent comment from Janilyn T.:Hi Jamie,Thanks for reaching out to us here.We haven't received any reports about this issue with the latest update of this plugin. I have checked it on our test site and live demo, everything i ... Nora Product bundles not showing in frontendClosed   WPC Product Bundles   Updated November 30, 2022 at 8:28am   2 Most recent comment from Janilyn T.:Hi Nora, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some sc ...