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Public Tickets

[email protected] Show bundled products through shortcodeClosed   WPC Product Bundles   Updated July 2, 2022 at 2:11am   3 Most recent comment from Henry N.:Hi [email protected]. I have seen your request. We just purchased your WPC Product Bundles plugin! Like it so far. We would like to customly decide where to put the bundled products on our product ... Ghady No reply from supportClosed   Refund/ Invoice Request   Updated July 1, 2022 at 3:29am   2 Most recent comment from Dustin H.:Hi Ghady,I'm so sorry about that!I've replied to your ticket. Sean Order items display in emailsClosed   WPC Product Bundles   Updated July 1, 2022 at 2:10am   3 Most recent comment from Henry N.:Hi Sean.Please add the below custom code (How to add custom code?) // hide bundled products on email & invoice add_filter( 'woocommerce_order_get_items', 'woosb_exclude_bundled_from_o ... Rebecca Ramsay Discount not calculating correctly on FBWith free versionClosed   WPC Frequently Bought Together   Updated June 30, 2022 at 2:33pm   2 Most recent comment from Janilyn T.:Hi Rebecca, Thanks for contacting us here. From your description, I guess that you might have configured the Bought Together deals in a wrong way or you might have some confusions about the discount f ... rodrigo agrandar variaciones el tamañoClosed   WPC Variations Radio Buttons   Updated June 30, 2022 at 2:36am   8 Most recent comment from rodrigo:gracias ultima cosa ahora eso como hago para aumentar el tamaño de ambos osea que esten la misma altura tal como lo hizo su codigo que esty agredizo pero que se vean un poco mas grande osea aumentara ... Mateusz "Separator text" between productsClosed   WPC Frequently Bought Together   Updated June 28, 2022 at 11:15pm   5 Most recent comment from Dustin H.:Hi Mateusz,Currently, we can't add an option to add above/under text for each product in the frequently bought together products list https://www.screencast.com/t/HiCHDCGtYFP. It will complicat ... Faisal Can't find shortcodeClosed   WPC Variations Radio Buttons   Updated June 28, 2022 at 10:18am   2 Most recent comment from Janilyn T.:Hi Faisal, Thank you for contacting WPClever Support Forum. We’ve received your question. However, we need more information in order to help you with the custom codes. Please provide us with a lin ... John Man Customizing background of counter with imageClosed   WPC Countdown Timer   Updated June 27, 2022 at 8:33am   3 Most recent comment from Henry N.:Hi John Man.If you need to set background image for each span tag.Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: /* Add background image for Days */ .wooct-co ... Niels Petrus quantity doesnt updateClosed   WPC Fly Cart   Updated June 27, 2022 at 2:57am   3 Most recent comment from Janilyn T.:Hi Niels, Thank you for reaching out to us. If your site is using AJAX, you can also install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site ... Marcos Alberto Rupolo I need to translate a word that the plug-in use in the siteClosed   WPC Composite Products   Updated June 27, 2022 at 2:55am   2 Most recent comment from Janilyn T.:Hi Marcos, Thank you for contacting WPClever Support Forum.  In order to translate the text in our plugin (or another plugin/theme), you can use the Loco Translate plugin. Kindly follow the instructi ... Antonis Replace Wishlist text to Heart icon.Closed   WPC Smart Wishlist   Updated June 27, 2022 at 2:45am   2 Most recent comment from Janilyn T.:Hi Antonis,Thanks for contacting us here.For your question, it's yes. We can even help you add the Wishlist button as a floating icon on product image in the product archive like this demo: http ... Animesh Giri Qantity Increease/Decreese IsuueClosed   WPC Product Bundles   Updated June 27, 2022 at 2:00am   2 Most recent comment from Janilyn T.:Hi Animesh, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. It seems that you are talking about the Smart ... Shannon Wrong Subtotal In Cart/Checkout ItemizationClosed   WPC Composite Products   Updated June 24, 2022 at 8:51am   4 Most recent comment from Janilyn T.:Hi Shannon,There are many possible causes of incorrect pricing issues. We cannot list everything here.You can check it on your own by doing this:- Create a full backup of your site and keep it in a sa ... Giacomo Scirocchi Polylang SupportClosed   WPC Product Tabs   Updated June 24, 2022 at 8:41am   4 Most recent comment from Janilyn T.:Hi Giacomo,May I have a link to your published product with that tab to check?I will send your ticket to one of our developers so that he can guide you further.Best regards. DJ Critical error when adding composite product to cartClosed   WPC Composite Products   Updated June 23, 2022 at 11:47am   2 Most recent comment from Janilyn T.:Hi DJ,Please see my response in your Private ticket. I have sent a note to list all of your issues in that ticket sent to our developer so that he can fix them all for you at once.Best regards.