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Public Tickets

Frank Percentage wrong / Prozentangabe falschClosed   WPC Composite Products   Updated May 23, 2022 at 5:29am   2 Most recent comment from Janilyn T.:Hi Frank, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your ticket. However, the descr ... Alex Can't add to cart variable probuct bundlesClosed   WPC Product Bundles   Updated May 17, 2022 at 3:13pm   8 Most recent comment from Alex:Thank you Alex C. How to customize WPCC?Closed   WPC Composite Products   Updated May 17, 2022 at 5:42am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Alex.I will add a note to our developers' dashboard so that they can consider this in the future update.I will consider your case closed now. Feel free to contact us at ... Kenneth Cheuk Product Bundle with a required base product with fixed qty = 1, and optional items with max qty >1Closed   WPC Product Bundles   Updated May 16, 2022 at 4:13am   2 Most recent comment from Janilyn T.:Hi Kenneth,Thanks for contacting us here.For your information, it's possible use different min quantity limits for each bundled item only. If you need to use different min/max for each item like ... DicedBeef Customize timerClosed   WPC Countdown Timer   Updated May 15, 2022 at 3:00am   2 Most recent comment from Dustin H.:Hi DicedBeef,I'm so sorry for the late reply! I must have overlooked your ticketPlease add the below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .wooct-timer > span:n ... Ejtehad Hussain Grouped product is showing hidden productsClosed   WPC Grouped Product   Updated May 13, 2022 at 7:05am   2 Most recent comment from Janilyn T.:Hi Ejtehad, Thanks for contacting us here. For your information, products with Catalog Visibility set to Hidden are still visible and valid when added to smart bundles/grouped/composite. This setting ... Thomas Howarth using custom taxonomies with smart compareClosed   WPC Smart Compare   Updated May 11, 2022 at 10:03am   2 Most recent comment from Janilyn T.:Hi Thomas,Thanks for contacting us here.For your information, you can find all the available options and functionalities of our plugin under WPClever >> Smart Compare of both version. Any locked secti ... Christine Heine Problem still not resolved even though it was referred to a developerClosed   Other Plugins   Updated May 11, 2022 at 9:51am   2 Most recent comment from Janilyn T.:Hi Christine,Thanks for checking back with me and sorry for the slow support. We just have been back from a long vacation recently so the workloads are quite heavy for us at the moment. We have too ma ... Guilherme Failde I can't add productsClosed   WPC Frequently Bought Together   Updated May 11, 2022 at 8:25am   4 Most recent comment from Janilyn T.:Hi Amy,The issue Guilherme is facing is due to the fact that variable products and variations are not available/supported in the version he/she is using.I saw that you have submitted a ticket to us to ... Thomas Long 24 Hour NYC Towing ServicesClosed   Updated May 10, 2022 at 5:14am   1 Most recent comment from Thomas Long:Rite Way Towing & Recovery Inc. was started. Into New York Towing in 2011 as a five-person inland transportation division of New York City, a New York City wholesale roofing services. With a growing b ... John Android and iOSClosed   WPC Product Bundles   Updated May 10, 2022 at 5:08am   2 Most recent comment from Janilyn T.:Hi John,Thanks for contacting us here.I have checked your product on an Android and an iOS device with the latest OS installed. The buttons are working properly.You can check my video for more informa ... Igor "Random" products in the cart?Closed   WPC Fly Cart   Updated May 6, 2022 at 9:06am   4 Most recent comment from Janilyn T.:Hi Igor,Yes, it's great if you can ask about how caches can be purged/flushed more frequently to make sure all changes made are applied properly. Our developers said that the WPC AJAX Add to Car ... Maor Perry Change the position of the icon + The icon cannot be clicked at MobileClosed   WPC Smart Wishlist   Updated May 5, 2022 at 2:41am   2 Most recent comment from Janilyn T.:Hi Maor,Thanks for contacting us here.Your ticket seems to be empty. There is no information in this so I will close it. You can kindly follow up on the progress of your previous ticket.Best regards. CARLOS Como instalar uma lista de desejos de produtos compostosClosed   WPC Composite Products   Updated May 4, 2022 at 9:44am   4 Most recent comment from Janilyn T.:Hi Carlos,For your information, special product types with several sub-products inside like Smart bundles, Smart grouped or Smart composite products cannot save the choices for variable products when ... Bruna add products to the cart using the WPC Product Bundles   WPC Product Bundles   Updated May 8, 2022 at 11:24pm   3 Most recent comment from Bruna:I'm still waiting for an answer...