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Public Tickets

Donald Sullivan Remove product imageClosed   Other Plugins   Updated July 25, 2022 at 9:40am   2 Most recent comment from Janilyn T.:Hi Donald, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. However, we need more information in order to he ... Morgan Belle Different fixed prices with variable productsClosed   WPC Product Bundles   Updated July 25, 2022 at 4:22am   6 Most recent comment from Janilyn T.:Hi Morgan,Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you. We have also received some reports about translation issues with WPM ... Lucas Product Bundle Plugin Not Compatible with FlatsomeClosed   WPC Product Bundles   Updated July 23, 2022 at 1:11am   9 Most recent comment from Henry N.:Hi Lucas.If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating. https://wordpress.org/support/plugin/woo-product-bundle/reviews?rate=5#new-pos ... Curtis Williams Question - can frequently bought together items be mapped via a csv import at all?   WPC Frequently Bought Together   Updated July 21, 2022 at 10:51am   2 Most recent comment from Janilyn T.:Hi Curtis, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... Weinistgeil Display of product pictures failedClosed   WPC Product Bundles   Updated July 20, 2022 at 11:07am   11 Most recent comment from Henry N.:If you need us to help you with anything. Please tell us. We are always ready to help you. Sameh Shokry Plugin not working ?Closed   Other Plugins   Updated July 19, 2022 at 7:40am   2 Most recent comment from Janilyn T.:Hi Sameh, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... Miranda Thornton ACF QUICK VIEWClosed   WPC Smart Quick View   Updated July 19, 2022 at 5:59am   8 Most recent comment from Henry N.:Thanks for your response. We are always ready to support you. John Kim Hidden Product Page for Product Bundle is Searchable on GoogleClosed   WPC Product Bundles   Updated July 19, 2022 at 5:06am   3 Most recent comment from Henry N.:Hi To solve your problem, we offer a solution to hide the Add to cart button on the product detail page of hidden products. So, the buyer can't buy these products even when accessing these pages. ... Christian Rodriguez Multiple products using only 2 questions to come up with an total price for kit.Closed   WPC Composite Products   Updated July 18, 2022 at 8:07pm   5 Most recent comment from Christian Rodriguez:Thank you for the information. I will try it out and give feedback. itai how to limit quantity to 4Closed   WPC Frequently Bought Together   Updated July 20, 2022 at 4:26am   3 Most recent comment from Janilyn T.:Hi Itai,Thanks for your patience.Our developers respond that it's impossible to control the total quantity of all Bought Together products. If you would like to control the total quantity, you c ... Ama Cup Product Bundle with subscription productsClosed   WPC Product Bundles   Updated July 18, 2022 at 3:14am   2 Most recent comment from Janilyn T.:Hi Ama,Thanks for contacting us here.For your information:1. If the error you encountered is at the checkout, then there might be a conflict between our plugin and the payment plugin on your site. We ... Acap Variable Product with Bundles as VariationsClosed   WPC Product Bundles   Updated July 18, 2022 at 2:41am   2 Most recent comment from Janilyn T.:Hi Acap, Thanks for contacting us here. For your information, you can link any two products of any types (Smart Bundles, Smart Composite, Smart Grouped, Simple, Variable, etc.) by attributes using WP ... Mauro Fontanarosa Not visible notificationClosed   WPC Added To Cart Notification   Updated July 15, 2022 at 10:30am   6 Most recent comment from Janilyn T.:Hi Mauro, Thanks for your feedback. I'm glad that it works for your site. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any ... support Error: Please choose a purchasable product for the component ….Closed   WPC Composite Products   Updated July 15, 2022 at 10:28am   2 Most recent comment from Janilyn T.:Hi Support, Thanks for checking back here with me. We're sorry for the slow support. We have overlooked many tickets during last month due to some system issues and personnel transition. I am not ... Weinistgeil Main product picture is related to the variable product I have to choseClosed   WPC Product Bundles   Updated July 13, 2022 at 10:28am   4 Most recent comment from Janilyn T.:Hi Weinistgeil, Thanks for your feedback. I'm glad that I was able to help. I have transferred your other ticket to our developer. He will respond to you when he is available for work. I' ...