Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Abe TICKET #3118981 Not getting response after buying plugin and it doesn't workClosed   WPC Composite Products   Updated September 19, 2022 at 8:58am   2 Most recent comment from Janilyn T.:Hi Abe,We're sorry for the slow support speed. This week we have conducted a thorough regular system checkup so today we have been able to make everything back to normal. During this time, our sy ... Edin Issue with pluginClosed   WPC Product Timer   Updated September 13, 2022 at 9:34am   3 Most recent comment from Janilyn T.:Hi Edin,Thanks for contacting us here.For your information, if you need a frontend solution to display a countdown timer in the frontend for your products, you can kindly consider using our WPC Count ... Todecay Highly missing feature/optionClosed   WPC Frequently Bought Together   Updated September 13, 2022 at 1:10am   3 Most recent comment from Henry N.:Hi,Currently, our plugin does not support the feature of adding products together. Sorry about this inconvenience. We will consider including this feature in the next version of our plugin. Roger Hardin integration of bundle plugin with dokanClosed   WPC Product Bundles   Updated September 12, 2022 at 5:47am   2 Most recent comment from Janilyn T.:Hi Roger,Thanks for contacting us here.For issues with third-party plugins or themes, we offer free customization service for Premium users only. We cannot transfer your ticket to our developers witho ... Barak Levy New buyer - stuck in a problem‏‏Closed   WPC Linked Variation   Updated September 9, 2022 at 12:37pm   3 Most recent comment from Barak Levy:Problem solved, thank you very much! Sylvain Delloue Hide a productClosed   WPC Product Bundles   Updated September 9, 2022 at 2:42am   7 Most recent comment from Henry N.:Hi,To hide a product in a bundle. Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: /* Wpclever team support ticket-3111810 */ .woosb-wrap .woosb-product[data-id ... Christie smart grouping already smart grouped productsClosed   WPC Grouped Product   Updated September 7, 2022 at 7:02am   2 Most recent comment from Janilyn T.:Hi Christie, Thanks for your interest in our plugins. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart C ... Albena Karaivanova Products PurchaseClosed   WPC Product Timer   Updated September 5, 2022 at 8:59am   8 Most recent comment from Albena Karaivanova:Thanks for answering all questions and helping with this case :)  ilyes plugin featureClosed   WPC Countdown Timer   Updated September 5, 2022 at 8:18am   2 Most recent comment from Janilyn T.:Hi Ilyes,Thanks for contacting us here. For your information, it's impossible to use the discount rules for our countdown timer, unfortunately. If you don't want to set up the sale price p ... Saleh Souzanchi change the wishlist label with html iconClosed   WPC Smart Wishlist   Updated September 5, 2022 at 7:42am   3 Most recent comment from Henry N.:Hi,Please add the below custom code (How to add custom code?) // Wpclever team support ticket-3114745 add_filter( 'woosw_menu_item', 'woosw_wishlist_icon_on_menu', 99 ); function ... Laetitia Impossible de mettre le bundle dans panierClosed   WPC Product Bundles   Updated September 5, 2022 at 4:10am   2 Most recent comment from Janilyn T.:Hi Laetitia, Thanks for contacting us here.We have been off for a long vacation from 31 Aug until 4th September so today (5th September 2022) we are able to reach back to you when our support team i ... Omer Farooq minimum and maximum quantitiesClosed   WPC Frequently Bought Together   Updated September 5, 2022 at 3:19am   2 Most recent comment from Janilyn T.:Hi Omer,Thanks for contacting us here. We have been off for a long vacation from 31 Aug until 4th September so today (5th September 2022) we are able to reach back to you when our support team is av ... Laurence Boulanger plugin forget to add the element in the cart sometime onlyClosed   WPC Grouped Product   Updated September 5, 2022 at 3:00am   2 Most recent comment from Janilyn T.:Hi Laurence,Thanks for contacting us here. We have been off for a long vacation from 31 Aug until 4th September so today (5th September 2022) we are able to reach back to you when our support team i ... Stéphane MIDROUET Show total price in lists and product pageClosed   WPC Force Sells   Updated August 31, 2022 at 3:24pm   10 Most recent comment from Henry N.:If you need help from us at any time, feel free to reach out to us. We are always ready to help. Emeline bundle list display cuts on right hand side of mobile phone - displays fine on desktopClosed   WPC Product Bundles   Updated August 31, 2022 at 3:20pm   9 Most recent comment from Henry N.:If you need help from us at any time, feel free to reach out to us. We are always ready to help.