Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Robert Staddon Doesn't Fully Work with Your WPC Variation Swatches PluginClosed   WPC Linked Variation   Updated February 9, 2023 at 2:18am   5 Most recent comment from Dustin H.:You can add a new message for the archive page https://www.screencast.com/t/cXDQVkx9IAnd the result https://www.screencast.com/t/CfNKgXQY9 Geno Cavender Enabling "Buy it in a bundle to get the best price:" on linked product page to show product has a bundleClosed   WPC Product Bundles   Updated February 8, 2023 at 8:40am   3 Most recent comment from Dustin H.:Hi Geno,Thanks for using our plugins!Feel free to submit a new ticket if you have any questions when using it YOYO CHIU Pre-orderClosed   Other Plugins   Updated February 8, 2023 at 6:02am   4 Most recent comment from Janilyn T.:Hi Yoyo,Thanks, I have sent your details to our developers. They will respond to you when finishing considering all possibilities. Best regards. jenni Can't find the tip reportClosed   Other Plugins   Updated February 8, 2023 at 5:49am   2 Most recent comment from Janilyn T.:Hi Jenny,Thanks for contacting us here.You can find your Order Tip reports under WooCommerce >> Reports >> Order Tip tab:Best regards. Lucas WPC Price Quantity only applies for the same productClosed   Other Plugins   Updated February 8, 2023 at 5:43am   2 Most recent comment from Janilyn T.:Hi Lucas,Thanks for contacting us here.For your information, the pricing rules are applicable to each item as an individual product. I have consulted with our developers about similar requests like yo ... Steve Lauzier The price is not displayed correctlyClosed   WPC Product Bundles   Updated February 8, 2023 at 3:45am   10 Most recent comment from Janilyn T.:Hi Steve,Thanks for the feedback. We have run into some unknown errors and our system was down so today I am able to be back to you.About your issue, I have consulted with our developers:- The price ... Batuhan Hiding the title of the product bundle   WPC Product Bundles   Updated February 6, 2023 at 5:00pm   6 Most recent comment from Vladimir:Hi Henry, I have a pre-sale question. It's possible to Hide the Main Bundle Product in Shopping Cart? Like Composite. When the order is processed the invoice has the "main bundle product" like ot ... Tsvetomir Shkondachki FlyCart Custom PositionClosed   WPC Fly Cart   Updated February 5, 2023 at 7:00pm   3 Most recent comment from Dustin H.:Hi Tsvetomir,I'm so sorry for the late reply! I must have overlooked your ticketHave some ways to add the Fly Cart cart icon on your site, please try it below.#1. Use PHP code if ( class_exists ... Nizar Pre- Sales Enquiry - Plugin Feature relatedClosed   WPC Linked Variation   Updated February 3, 2023 at 10:52am   2 Most recent comment from Janilyn T.:Hi Nizar,Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. B ... Flore Change or delete quantity of bundles in cartClosed   WPC Product Bundles   Updated February 3, 2023 at 10:50am   2 Most recent comment from Janilyn T.:Hi Flore,Thanks for contacting us here.For your information, it's impossible to change the quantity of sub-products on the cart and mini-cart. It's only possible to customize the quantity of ... Aleksandre Getting wrong name of the product (WPML)Closed   WPC Product Bundles   Updated February 1, 2023 at 10:56am   8 Most recent comment from Janilyn T.:Hi Aleksandre,Actually, this bug is due to the fact that WPML cannot translate bundles properly. The plugin won't be able to connect the products in the source language and the target language as ... dudi Unable to search and add variable products to bundleClosed   WPC Product Bundles   Updated February 1, 2023 at 9:45am   2 Most recent comment from Janilyn T.:Hi Dudi,I have responded to your previous ticket so in this one I will make short hints for you to check it out:- Please make sure you have installed it properly:- Turn on "All" for all product types ... Luca separate main product from grouped productsClosed   WPC Grouped Product   Updated February 1, 2023 at 8:34am   2 Most recent comment from Janilyn T.:Hi Luca,Thanks for contacting us here.FYI, it's required for some special product types such as Smart bundle/grouped/composite to have existing, purchasable products in your store added as sub-pr ... MIGUEL CARHUANCHO Is it possible to add smart bundled products to another smart bundle product?Closed   WPC Product Bundles   Updated February 1, 2023 at 7:32am   4 Most recent comment from Janilyn T.:Hi Miguel, Thanks for your feedback. For your information, it's only possible to add Publicly Published products to special product types created by our plugins: Smart Bundles, Smart Grouped P ... Apostolos Language displayClosed   WPC Variations Radio Buttons   Updated January 31, 2023 at 12:22pm   2 Most recent comment from Janilyn T.:Hi Apostolos,Thanks for contacting us here.May I have a public link to that product to check it from the frontend? I will send your ticket to one of our developers to check and fix it for your site.Be ...