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Public Tickets

Danielle Arnold Arnold not showing in Search and filter ProClosed   WPC Product Bundles   Updated September 26, 2022 at 8:14am   2 Most recent comment from Janilyn T.:Hi Danielle,Thanks for contacting us here. We are not available at the weekend so today we are able to process your request.Maybe there is a conflict between these two so the Search and Filter Pro ne ... Dale Palmer Option Labels for the DropdownClosed   WPC Variations Radio Buttons   Updated September 23, 2022 at 11:08am   3 Most recent comment from Henry N.:Hi,You can use the Loco Translate Localization Plugin:+ Tutorial: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002311458-How-To-Use-The-Loco-Translate-Localization-Plugin Bill Click Event in Google Tag ManagerClosed   WPC Smart Compare   Updated September 23, 2022 at 9:40am   3 Most recent comment from Janilyn T.:Hi Bill, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you en ... Josh L Can't verify keyClosed   WPC Product Bundles   Updated September 23, 2022 at 9:19am   2 Most recent comment from Janilyn T.:Hi Josh, I have sent the explanations in your previous ticket.  To show transparency, I will explain it again here for other users' references as well. The issue of not being able to verify the ... Alexandra Ciolea thumbnail of none-optionClosed   WPC Composite Products   Updated September 22, 2022 at 9:23am   2 Most recent comment from Janilyn T.:Hi Alexandra,Thanks for getting in touch.You can choose to use Custom image then upload your own image for the Option None from the plugin setting: You can read more about that here: https://doc.wpc ... Luke Kilgour How to change suggested products based on variantClosed   WPC Frequently Bought Together   Updated September 22, 2022 at 9:21am   4 Most recent comment from Janilyn T.:Hi Luke,Thanks for your kind words. We are glad to know that users like our plugins. Actually, there is a workaround for that if you would like to create deals with products related to each other. Ho ... brindha Facing issue while inserting record in cart tableClosed   Other Plugins   Updated September 22, 2022 at 8:19am   2 Most recent comment from Janilyn T.:Hi Brindha, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. ... Jordi variable product change a image bundleClosed   WPC Product Bundles   Updated September 22, 2022 at 7:49am   3 Most recent comment from Janilyn T.:Hi Jordi,Thanks for your feedback. You can read this documentation for more instructions on using this plugin: https://doc.wpclever.net/woosb/ I'll consider your case closed and close your tic ... Ari Guth Want to make the whole div the triggerClosed   WPC Smart Quick View   Updated September 22, 2022 at 6:16am   3 Most recent comment from Dustin H.:Hi Ari,I already replied to your ticket here https://wpc.ticksy.com/ticket/3127694/Did you try this solution? Acap Import / Export   WPC Product Bundles   Updated September 21, 2022 at 1:31pm   3 Most recent comment from a g:So? i have the same issue, very lack of support! it takes months to solve by yours devs? very easy taks, why takes so long times?br Giuseppe Problem in selecting productsClosed   WPC Product Bundles   Updated September 21, 2022 at 9:16am   2 Most recent comment from Janilyn T.:Hi Giuseppe, Thank you for contacting WPClever Support Forum. For your information:  In the free version of our plugin, only simple and subscription products can be searched and added. Instead, f ... DJ Critical error when adding composite product to cartClosed   WPC Grouped Product   Updated September 21, 2022 at 2:26am   2 Most recent comment from Janilyn T.:Hi DJ, Thanks for reaching out to us here. The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite c ... patryk "Name Your Price" crashes the websiteClosed   WPC Variations Radio Buttons   Updated September 19, 2022 at 10:01am   2 Most recent comment from Janilyn T.:Hi Patryk,Thanks for reaching out to us here.May I have some images of the backend plugin settings under WPClever >> Name Your Price? If you just use the default setting and don't set any rules ... MIRO Low stock componentsClosed   WPC Composite Products   Updated September 19, 2022 at 9:09am   8 Most recent comment from Janilyn T.:Hi Miro,Sorry for the late response. We have just conducted a thorough system checkup so today I am able to reach back to you.I have checked it again today. My guess is that there is a conflict betwee ... Adam Stone Reporting of bundle vs individual productClosed   WPC Product Bundles   Updated September 19, 2022 at 9:03am   5 Most recent comment from Janilyn T.:Hi Adam,Sorry for the late response. We have just conducted a thorough system checkup so today I am able to reach back to you.Unfortunately, we haven't developed any tools for that purpose. You ...