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Public Tickets

Yanina Doesn't show Add to cart/buy now buttons on the composite products (impossible to buy)Closed   WPC Composite Products   Updated November 17, 2020 at 4:01am   2 Most recent comment from Janilyn T.:Hi Yanina,Thanks for contacting us here.I checked your link and found that the Composite product was still displaying normally: the Add to cart button was there and I was still able to add it to the c ... Tomáš Frank 0 time to remain when expiration is next yearClosed   WPC Countdown Timer   Updated November 17, 2020 at 2:46am   2 Most recent comment from Janilyn T.:Hi Tomáš, Thanks for contacting us here. We've got your issue. For your case, our developers will need to check the back-end admin area to find the source of issue.  I have transferred your ... rAthus No news fro mthe support for a monthClosed   WPC Product Bundles   Updated November 17, 2020 at 2:39am   5 Most recent comment from Janilyn T.:Hi Gonçalo,Thanks for reaching out to us. Sorry for any inconvenience.I have resent both of your tickets to the assigned developer and reminded him to check back and help you as soon as possible. I ... Gordon Blackler WooCommerce Flat Rate Overridden ONLY with Bundled ProductsClosed   WPC Product Bundles   Updated November 17, 2020 at 2:20am   2 Most recent comment from Janilyn T.:Hi Gordon,Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... Rolf Beck Wrong translationClosed   WPC Product Bundles   Updated November 16, 2020 at 8:41am   3 Most recent comment from Dustin H.:Hi Rolf,Thank you so much!We'll add this change to the next updated version of our plugin. baronce Default product quantity value won't work, if set to 0Closed   WPC Product Quantity   Updated November 16, 2020 at 7:38am   8 Most recent comment from Dustin H.:Hi Baronce,We have processed your request and refunded to you. It's sad to heat that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of ... Julien LG How to translate "Choose a option"Closed   WPC Variations Radio Buttons   Updated November 16, 2020 at 4:03am   2 Most recent comment from Janilyn T.:Hi Julien, Thank you for contacting WPClever Support Forum. To translate the text in our plugin (or another plugin/theme) you can use Loco Translate plugin. Kindly follow the instructions in this art ... Roel two VAT ratesClosed   WPC Product Bundles   Updated November 16, 2020 at 3:55am   2 Most recent comment from Janilyn T.:Hi Roel, Thanks for contacting WPClever Support Forum. For your information: In order to create a smart bundle that includes bundled products with different tax rates, your bundle must use the auto-ca ... Andrei Lemeshau Doesn't sync products when buying a packageClosed   WPC Product Bundles   Updated November 16, 2020 at 3:06am   6 Most recent comment from Janilyn T.:Hi Andrei,Thanks for the details.I've tried to purchase the bundle in the given link. But I don't have any account for completing the order: https://www.screencast.com/t/1wYZQP3vBq0. This ... Shelle Bundling taxable and non-taxable productsClosed   WPC Product Bundles   Updated November 16, 2020 at 2:02am   2 Most recent comment from Janilyn T.:Hi Shelle,Thanks for contacting WPClever Support Forum. For your information: In order to create a smart bundle that includes bundled products with different tax rates, your bundle must use the auto-c ... Summer Melton add-to-cart url for bundleClosed   WPC Product Bundles   Updated November 16, 2020 at 1:57am   2 Most recent comment from Janilyn T.:Hi Summer Melton, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and ... Emma Add price after quantityClosed   WPC Product Quantity   Updated November 16, 2020 at 1:56am   2 Most recent comment from Janilyn T.:Hi Emma,Thanks for contacting us here.I've read your description, unfortunately, this can't be done with our plugin. You can kindly find another plugin to do that. Our plugin doesn't al ... oscar castillo Don't stop count y max items are selectedClosed   WPC Composite Products   Updated November 13, 2020 at 10:30am   4 Most recent comment from Janilyn T.:Hi Oscar,Thanks for the details.I have checked your link and tried to change the quantity of components as you have said. Either choosing at max 6 items for each component or choose a total of 6 item ... Kristiina Bundled items are not added to cart when selected (mobile and desktop)Closed   WPC Product Bundles   Updated November 13, 2020 at 3:47am   2 Most recent comment from Janilyn T.:Hi Kristiina, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with s ... Alan Help with invoice - Ayuda con los albaranesClosed   WPC Product Bundles   Updated November 12, 2020 at 9:03am   2 Most recent comment from Janilyn T.:Hi Alan, Thanks for the details. We've got your issue. For your case, our developers might need to check the back-end admin area to see what we can help to improve that.  I have transferred you ...