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Public Tickets

Denis TranslateClosed   WPC Fly Cart   Updated September 14, 2020 at 9:49am   3 Most recent comment from Dustin H.:Hi Denis,Seems this button isn't come from our plugin WPC Fly Cart.You can see the "fly cart" template here https://www.screencast.com/t/yIrOfLUFC7JB Justine Cowie Product prices doubling at checkoutClosed   WPC Product Bundles   Updated September 14, 2020 at 9:45am   12 Most recent comment from Janilyn T.:Hi Justine,You can request for a full refund of your purchase by submitting a new ticket under Refund Request category and fill out both custom fields with your PayPal transaction ID and purchase ema ... Francesco Mattioli Stock MangementClosed   WPC Product Bundles   Updated September 14, 2020 at 9:29am   2 Most recent comment from Janilyn T.:Hi Francesco, Thanks for contacting us here. For your information, the stock management will be automatically enabled when any of your bundled products have stock management turned on. So in order t ... Tracy Tang Disable the bubble on mobileClosed   WPC Fly Cart   Updated September 11, 2020 at 10:19am   3 Most recent comment from Janilyn T.:Thanks for your feedback, Tracy. I'm glad that it was solved. I will keep this ticket for other users to refer to this one when they need to disable the bubble on mobile. I'll close your ti ... Anita Loveday default qtyClosed   WPC Grouped Product   Updated September 11, 2020 at 9:33am   2 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that it was solved. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best reg ... Adriana Pabon concern about buying the fly cart pluginClosed   WPC Fly Cart   Updated September 11, 2020 at 9:00am   2 Most recent comment from Janilyn T.:Hi Adriana,Thanks for contacting us here.Any purchase of a license type from us is permanent. You just need to pay for it once and it will be active for a lifetime, unless users terminate their licen ... Geert Plovie Wishlist option not there on variable productClosed   WPC Smart Wishlist   Updated September 11, 2020 at 4:36am   2 Most recent comment from Janilyn T.:Hi Geert, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ... zaid Pro version - can it do a 5+1 deal?Closed   WPC Product Bundles   Updated September 11, 2020 at 3:46am   2 Most recent comment from Janilyn T.:Hi Zaid,  Thanks for contacting us here. I've read your description and honestly, this kind of deal cannot be achieved with just only 1 plugin from us. You will need: - Case 1: If you have add ... Sol Aveiro Error "The pack is not in inventory" | Is in stock, and you can not finalize purchaseClosed   WPC Product Bundles   Updated September 11, 2020 at 2:48am   4 Most recent comment from Janilyn T.:Hi Sol, Thanks for the links. I've checked and some of your products has out-of-stock items so the whole bundle is out of stock as well. This is the default setting of bundles. If you want to mak ... Stephanie R. Thompson Dropdown boxesClosed   WPC Composite Products   Updated September 10, 2020 at 1:57am   3 Most recent comment from Stephanie R. Thompson:I don’t understand much of what you said, but I do know that I need my clients to be able to see without going through this. Hey a there a better product that would suit my needs? This is not workin ... Mustafa Product BundlesClosed   WPC Product Bundles   Updated September 9, 2020 at 5:15am   2 Most recent comment from Janilyn T.:Hi Mustafa,Thanks for contacting us here. I'm not sure which subscription plugin you're are using, however, I think this might be difficult to create such a bundle and include all these 3 c ... khalid compare categoriesClosed   WPC Smart Compare   Updated September 7, 2020 at 8:59am   5 Most recent comment from khalid:Thank you Jacqueline Elliott Free itemClosed   WPC Product Bundles   Updated September 6, 2020 at 10:56am   2 Most recent comment from Janilyn T.:Hi Jacqueline,Thanks for your question.Did you mean you would like to add a 0.00 item to your bundle as a bundled product or add an extra items? It's possible to add a free item to a bundle, but ... Stephanie Replacing default selector doesn't seem to work with selected themeClosed   WPC Product Quantity   Updated September 6, 2020 at 10:52am   6 Most recent comment from Janilyn T.:Hi Stephanie,Thanks for your feedback. About your questions:1. Our developers can help you customize your site to have the price display to your preference. This depends on the theme you're using ... Ícaro Goulart Faria Motta França Possibility of change product by another in bundleClosed   WPC Product Bundles   Updated September 6, 2020 at 10:22am   2 Most recent comment from Janilyn T.:Hi Ícaro,Thanks for contacting WPClever Support Forum.Did you mean you want our plugin to automatically replace an out-of-stock item inside a bundle with another in-stock item in your store to make ...