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Public Tickets

Gorka Different taxes per componentClosed   WPC Composite Products   Updated February 17, 2023 at 7:34am   2 Most recent comment from Janilyn T.:Hi Gorka,Thanks for contacting WPClever Support Forum. Sorry for the delayed response. Our system has run into some unknown issues so our Support Forum has not been working properly recently. Today it ... Cleverson Unselect the checkbox to the componentsClosed   WPC Composite Products   Updated February 10, 2023 at 1:21am   11 Most recent comment from Dustin H.:We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of other ... Raman Venmarathur Layouts available / Demo of Paid PluginClosed   WPC Composite Products   Updated January 31, 2023 at 11:50am   2 Most recent comment from Janilyn T.:Hi Raman,Thanks for contacting us here.FYI, our plugin only accepts the drop-down type interfaces as listed in the plugin setting. We don't support any other interfaces for smart composite produ ... Thomas Kelly image display and pricingClosed   WPC Composite Products   Updated January 30, 2023 at 9:35am   2 Most recent comment from Janilyn T.:Hi Thomas,Thanks for contacting us here. Sorry for the delayed response. We have just been back from a weeklong vacation so today I am able to respond to you. By default, WooCommerce doesn't dis ... Peter Quantity buttons display in a strange way on composite pageClosed   WPC Composite Products   Updated January 19, 2023 at 5:03pm   4 Most recent comment from Janilyn T.:Hi Peter, Thanks for your feedback. I'm glad that it is working on your live site. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encou ... Will Melones Copy Smart Composite components to another productClosed   WPC Composite Products   Updated January 12, 2023 at 10:52am   2 Most recent comment from Janilyn T.:Hi Will, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you if that is possible. He’ll be looking into your question and r ... Chaz B Unable to create step by step foods order systemClosed   WPC Composite Products   Updated January 12, 2023 at 10:32am   2 Most recent comment from Janilyn T.:Hi Chaz,Thanks for contacting us here.For your information;1. It's impossible to create step by step as in your description because technically that will requires two separate composite products ... Linda Composite Products & Price by Quantity ConflictClosed   WPC Composite Products   Updated January 12, 2023 at 9:59am   2 Most recent comment from Janilyn T.:Hi Linda, So I have summed up your issues in the previous ticket sent to our developers. I will close this one. Please check the progress of your ticket in the previous one. We will keep only 1 active ... Brandon Shinoski Main product as component of composite?Closed   WPC Composite Products   Updated December 27, 2022 at 4:14am   8 Most recent comment from Dustin H.:Arrrrr sorry! I understand your requirementIf you want to show the main product as the first component, the result will be like that https://www.screencast.com/t/IpMJvsFJa and I think it still cause ... Robert Knight WPC Share CartClosed   WPC Composite Products   Updated December 8, 2022 at 9:19am   2 Most recent comment from Janilyn T.:Hi Robert,Thanks for reporting this issue to us.I have sent your report to our developers so that they can investigate and customize the codes to change that. They will release a new update soon to fi ... Cocosutra Team Pricing Error when adding products to cartClosed   WPC Composite Products   Updated December 3, 2022 at 2:42am   6 Most recent comment from Henry N.:Hi,The plugin "Advanced Dynamic Pricing for WooCommerce" does not support our plugin. It was this plugin that caused the incorrect price of the composite product. You can deactivate this plugin and ch ... Mark Selection of grouped product is not a must.Closed   WPC Composite Products   Updated November 28, 2022 at 4:33am   2 Most recent comment from Janilyn T.:Hi Mark, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. I have checked your product, you're using our ... Saiyed Sarwar WPC Composite Products 5.4.3Closed   WPC Composite Products   Updated November 16, 2022 at 3:56am   3 Most recent comment from Henry N.:Hi,We limit the number of products per component to 500. https://www.screencast.com/t/EexjZDPFjX1+ Please send me your website credentials (wp-admin link, username, password) then I can check and fi ... Dan Landrum Variation Product NamesClosed   WPC Composite Products   Updated November 7, 2022 at 10:57pm   3 Most recent comment from Dan Landrum:Thank you Janilyn, that fixed it. Brandon Shinoski Previous conditional discounts are still being applied to Composite productClosed   WPC Composite Products   Updated November 3, 2022 at 10:03am   4 Most recent comment from Janilyn T.:Hi Brandon, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ...