Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Patrick Compatibility of composite product with product optionsClosed   WPC Composite Products   Updated September 15, 2023 at 12:39am   2 Most recent comment from Janilyn T.:Hi Patrick,Thanks for contacting us here.Yes, these plugins are compatible and can work together.You can see my sample product below:Best regards. Daniel Cooperation WPC Variations Radio Buttons & WPC Composite ProductsClosed   WPC Composite Products   Updated September 6, 2023 at 8:40am   2 Most recent comment from Janilyn T.:Hi Daniel,Thanks for contacting us here. We have just been back from a long vacation so today I am able to process your ticket.For your information, the WPC Variations Radio Buttons plugin and WPC Com ... Leonardo Guimaraes ParameterClosed   WPC Composite Products   Updated August 30, 2023 at 3:07pm   2 Most recent comment from Janilyn T.:Hi Leonardo,Thanks for contacting us here.For your information, the attributes are just showing all the related variations with the chosen terms for the Attribute source. If you choose Product Color a ... Alexandru Price calculation for archive pages.Closed   WPC Composite Products   Updated August 17, 2023 at 2:04pm   10 Most recent comment from Janilyn T.:Hi Alexandru,Unfortunately, our developers said there's no way the auto-price can be implemented in smart composites. These products are kit-building, not product bundling in normal way and they ... Kyle Existing Ticket #3429461Being Passed To DeveloperClosed   WPC Composite Products   Updated August 16, 2023 at 10:42am   2 Most recent comment from Janilyn T.:Hi Kyle, Thanks for checking back here with me. I have checked your ticket, it is still open and on the pending line waiting for our developer to have the first touch. You can rest assured that your t ... Kristine Gyenese Not able to add composite products in backend manual ordersClosed   WPC Composite Products   Updated August 15, 2023 at 2:33am   3 Most recent comment from Dustin H.:Hi Kristine,Currently, our plugin hasn't this feature. The buyer needs to choose component products before adding a composite to the cart and it causes difficulty when implementing that feature ... Alessandro Problem with Price based on countryClosed   WPC Composite Products   Updated August 11, 2023 at 2:14am   2 Most recent comment from Janilyn T.:Hi Alessandro,Thanks for contacting us here.Our plugin is not working with the other plugin. We have received some reports before but the conflict is not resolvable.If your site uses AJAX add to cart, ... Dominic From Variable product to Composite ProductClosed   WPC Composite Products   Updated August 5, 2023 at 1:49am   2 Most recent comment from Janilyn T.:Hi Dominic,Thanks for contacting us here.The action you're trying to achieve is not possible. For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Composite cann ... CRESPO WAITING 1 MONTH OF REPLY FROM YOUR SUPPORTClosed   WPC Composite Products   Updated August 3, 2023 at 10:04am   8 Most recent comment from Janilyn T.:Thanks for understanding.I will consider your case closed now. If you need our help again, feel free to contact at any time.Best regards and have a nice day. Soh K.T (Feature request) Different component has different nutritional values. Nutritional values will add up when different components is selectedClosed   WPC Composite Products   Updated July 31, 2023 at 2:10pm   2 Most recent comment from Janilyn T.:Hi Soh K.T,Thanks for contacting us here and for your interest in our plugin.For your information, our plugin doesn't support conditional logic between components of a smart composite like that. ... Antony Changing Images based on user selectionClosed   WPC Composite Products   Updated July 31, 2023 at 1:26pm   2 Most recent comment from Janilyn T.:Hi Antony, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. There's already an option in the plugin set ... Ian Nicoll WPCstore ThemeClosed   WPC Composite Products   Updated July 26, 2023 at 10:23am   6 Most recent comment from vitta cute:WPCstore is a powerful and flexible WooCommerce theme that is designed for online stores. It comes with a wide range of features, including: A responsive design that looks great on all devices.A drag- ... Mathinic Show extra product options when a component is selected.Closed   WPC Composite Products   Updated July 6, 2023 at 7:14am   2 Most recent comment from Janilyn T.:Hi Mathinic,Thanks for contacting us here.Unfortunately, our plugin doesn't have that feature yet. The extra add-on/options are attached to the main composite product, not components. So it' ... Angelo Perna ddSlick Multiple selectionClosed   WPC Composite Products   Updated June 27, 2023 at 9:05am   4 Most recent comment from Janilyn T.:Hi Angelo, You can request a full refund of your purchase by submitting a new PRIVATE ticket under the Refund Request category and fill out both custom fields with your Invoice ID and License Emai ... Lovedeep Ghatore Rental composite productsClosed   WPC Composite Products   Updated June 16, 2023 at 4:23pm   2 Most recent comment from Janilyn T.:Hi Lovedeep, Thanks for your interest in our plugins. The rental products might not be supported by our plugin, unfortunately. For your information, special product types such as Smart Bundle/ Smart ...