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Public Tickets

Tobias Nordahl Multi Currency recommendation for Composite Products - Which works, if any?Closed   WPC Composite Products   Updated November 29, 2023 at 7:31am   4 Most recent comment from Janilyn T.:Hi Tobias,Unfortunately, we only keep a list of incompatible plugins so that our developers can work on the issue properly. Honestly, most of the common multicurrency plugins have at least a report of ... Matti Kovanen Giving discount for only one option on the listClosed   WPC Composite Products   Updated November 29, 2023 at 7:07am   2 Most recent comment from Janilyn T.:Hi Matti,Thanks for contacting us here.All products added to the same components are considered equal. So users can either user the full price of them all or set up a new price for all in the backend. ... Carrie Drephal Component products not showing up on order details, pick tickets, or packing slipsClosed   WPC Composite Products   Updated November 17, 2023 at 1:15pm   3 Most recent comment from Janilyn T.:Hi Carrie, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... Tjeerd After update we are not able to choose the none optionClosed   WPC Composite Products   Updated November 13, 2023 at 6:32am   3 Most recent comment from Tjeerd:HI Janilyn, Great that worked! Thanks for the quick support!Kind regards,Tjeerd Tam Filtering Composite ProductClosed   WPC Composite Products   Updated November 10, 2023 at 10:50am   2 Most recent comment from Janilyn T.:Hi Tam, Thanks for your interest in our plugin. For your information, our plugin doesn't support conditional logic like that, unfortunately.  Components inside each composite are independent of ... Stephane Crteaux Shipping not applied to compost productClosed   WPC Composite Products   Updated November 9, 2023 at 4:00pm   2 Most recent comment from Janilyn T.:Hi Stephane,Thanks for contacting us here. Maybe you have configured things incorrectly.Please read the online documentation and check the shipping class and shipping method you have configured for yo ... dinesh kumar How I can export composite products from dev server to live website   WPC Composite Products   Updated November 9, 2023 at 2:04pm   2 Most recent comment from Janilyn T.:Hi Dinesh, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... poussou Cart - Remove products from componentClosed   WPC Composite Products   Updated October 23, 2023 at 10:20am   2 Most recent comment from Janilyn T.:Hi Poussou,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, it's impossible to ed ... Emanuele Issue with composite products being removed on mobileClosed   WPC Composite Products   Updated October 23, 2023 at 10:11am   2 Most recent comment from Janilyn T.:Hi Emanuele, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information: - The issue of not delet ... Dan plugin adviceClosed   WPC Composite Products   Updated October 14, 2023 at 6:59am   2 Most recent comment from Janilyn T.:Hi Dan,Thanks for contacting us here.In order to have the same offer like that, you can combine the WPC Product Options and the WPC Frequently Bought Together plugins:This product can be a simple one ... Kaloyan Question for a functionality and a problem we have.Closed   WPC Composite Products   Updated October 14, 2023 at 5:57am   2 Most recent comment from Janilyn T.:Hi Kaloyan, Thanks for contacting us here. For your information, that is the Change image option. The main product image will be replaced when customers choose a variation of a variable products list ... Kiel Plugin CompatibilityClosed   WPC Composite Products   Updated October 6, 2023 at 7:34am   4 Most recent comment from Janilyn T.:Hi Kiel,For your information:1. It depends on how you would like to adjust the pricing. If you need further help, I can connect you with one of our developers for further instructions.2. There's ... Stephane Crteaux Weight calculationClosed   WPC Composite Products   Updated September 29, 2023 at 11:30am   3 Most recent comment from Janilyn T.:Hi Stephane,Thanks for the feedback.If you ned further instructions, please refer to this doc: https://doc.wpclever.net/wooco/composite-details/Best regards. Kamil Problem with free shippingClosed   WPC Composite Products   Updated September 29, 2023 at 10:58am   2 Most recent comment from Janilyn T.:Hi Kamil,Thanks for contacting us here.For your information, please check the Shipping tab of your composite product page. The composite still needs a shipping class and shipping method chosen itself ... Cuma Samancı Show composite plugin in divi themeClosed   WPC Composite Products   Updated September 22, 2023 at 8:50am   2 Most recent comment from Janilyn T.:Hi Cuma,Thanks for your patience.Finally, I have got a response from our developers today. They said that there is no shortcode for placing the component list under the product tabs, unfortunately.Sin ...