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Public Tickets

poussou Cart - Remove products from componentClosed   WPC Composite Products   Updated October 23, 2023 at 10:20am   2 Most recent comment from Janilyn T.:Hi Poussou,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, it's impossible to ed ... Emanuele Issue with composite products being removed on mobileClosed   WPC Composite Products   Updated October 23, 2023 at 10:11am   2 Most recent comment from Janilyn T.:Hi Emanuele, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information: - The issue of not delet ... Dan plugin adviceClosed   WPC Composite Products   Updated October 14, 2023 at 6:59am   2 Most recent comment from Janilyn T.:Hi Dan,Thanks for contacting us here.In order to have the same offer like that, you can combine the WPC Product Options and the WPC Frequently Bought Together plugins:This product can be a simple one ... Kaloyan Question for a functionality and a problem we have.Closed   WPC Composite Products   Updated October 14, 2023 at 5:57am   2 Most recent comment from Janilyn T.:Hi Kaloyan, Thanks for contacting us here. For your information, that is the Change image option. The main product image will be replaced when customers choose a variation of a variable products list ... Kiel Plugin CompatibilityClosed   WPC Composite Products   Updated October 6, 2023 at 7:34am   4 Most recent comment from Janilyn T.:Hi Kiel,For your information:1. It depends on how you would like to adjust the pricing. If you need further help, I can connect you with one of our developers for further instructions.2. There's ... Stephane Crteaux Weight calculationClosed   WPC Composite Products   Updated September 29, 2023 at 11:30am   3 Most recent comment from Janilyn T.:Hi Stephane,Thanks for the feedback.If you ned further instructions, please refer to this doc: https://doc.wpclever.net/wooco/composite-details/Best regards. Kamil Problem with free shippingClosed   WPC Composite Products   Updated September 29, 2023 at 10:58am   2 Most recent comment from Janilyn T.:Hi Kamil,Thanks for contacting us here.For your information, please check the Shipping tab of your composite product page. The composite still needs a shipping class and shipping method chosen itself ... Cuma Samancı Show composite plugin in divi themeClosed   WPC Composite Products   Updated September 22, 2023 at 8:50am   2 Most recent comment from Janilyn T.:Hi Cuma,Thanks for your patience.Finally, I have got a response from our developers today. They said that there is no shortcode for placing the component list under the product tabs, unfortunately.Sin ... Josue Integração do WPC Composite Products 3.1.6 no Divi Theme BuilderClosed   WPC Composite Products   Updated September 21, 2023 at 9:38am   6 Most recent comment from Janilyn T.:Hi Cuma,Ah I found your ticket. I was waiting for a consultation from our developers about your question. They didn't respond to me yet.Kindly note that it might take about 24-48 hours for us t ... Chris Need to add an upcharge to certain items inside composite productClosed   WPC Composite Products   Updated September 21, 2023 at 8:48am   2 Most recent comment from Janilyn T.:Hi Chris,Thanks for contacting us here.With your composite, there are only 2 possible ways:- Set up a new fixed price for all products within the same component (different from their actual price in ... Patrick Compatibility of composite product with product optionsClosed   WPC Composite Products   Updated September 15, 2023 at 12:39am   2 Most recent comment from Janilyn T.:Hi Patrick,Thanks for contacting us here.Yes, these plugins are compatible and can work together.You can see my sample product below:Best regards. Daniel Cooperation WPC Variations Radio Buttons & WPC Composite ProductsClosed   WPC Composite Products   Updated September 6, 2023 at 8:40am   2 Most recent comment from Janilyn T.:Hi Daniel,Thanks for contacting us here. We have just been back from a long vacation so today I am able to process your ticket.For your information, the WPC Variations Radio Buttons plugin and WPC Com ... Leonardo Guimaraes ParameterClosed   WPC Composite Products   Updated August 30, 2023 at 3:07pm   2 Most recent comment from Janilyn T.:Hi Leonardo,Thanks for contacting us here.For your information, the attributes are just showing all the related variations with the chosen terms for the Attribute source. If you choose Product Color a ... Alexandru Price calculation for archive pages.Closed   WPC Composite Products   Updated August 17, 2023 at 2:04pm   10 Most recent comment from Janilyn T.:Hi Alexandru,Unfortunately, our developers said there's no way the auto-price can be implemented in smart composites. These products are kit-building, not product bundling in normal way and they ... Kyle Existing Ticket #3429461Being Passed To DeveloperClosed   WPC Composite Products   Updated August 16, 2023 at 10:42am   2 Most recent comment from Janilyn T.:Hi Kyle, Thanks for checking back here with me. I have checked your ticket, it is still open and on the pending line waiting for our developer to have the first touch. You can rest assured that your t ...