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Public Tickets

Kostas Component name translationClosed   WPC Composite Products   Updated January 28, 2022 at 3:45pm   3 Most recent comment from Janilyn T.:Hi Kostas, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... BELKIS PLAZA Wrong final price in Cart and Checkout PagesClosed   WPC Composite Products   Updated January 27, 2022 at 4:34am   4 Most recent comment from Janilyn T.:Hi Belkis,In the WordPress repository, there are many types of themes and to make our plugins work with all of them is impossible. No plugins can claim to be fully compatible with all themes out there ... Frank-Michael Incompatible Product CombinationsClosed   WPC Composite Products   Updated January 21, 2022 at 11:24am   2 Most recent comment from Janilyn T.:Hi Frank,What you described is technically impossible with our plugin, however, there's another way to combine plugins to achieve that.In that case, I suggest that you create different composite ... Robert StockClosed   WPC Composite Products   Updated January 20, 2022 at 2:53am   6 Most recent comment from Janilyn T.:Hi Robert, Thank you for the feedback.Could you please provide me with a link to your published composite product for checking thew frontend? There are many possible elements that cause a fatal error, ... Mandy Customising product page using ElementorClosed   WPC Composite Products   Updated January 11, 2022 at 5:10am   2 Most recent comment from Janilyn T.:Hi Mandy, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with a link ... Carlos Salazar Spanish pluginClosed   WPC Composite Products   Updated December 22, 2021 at 2:14pm   2 Most recent comment from Janilyn T.:Hi Carlos, It seemed that you have created duplicated tickets. Please read my response to your question in your previous ticket.  I'll close this one because of duplicated content. Kindly follow ... Gustavo Morean Only can see six productsClosed   WPC Composite Products   Updated December 21, 2021 at 5:56am   2 Most recent comment from Janilyn T.:Hi Gustavo,For your information, the free version only supports the Products source for adding products to components. But we don't limit the number of products to be added per component. The de ... Abdulaziz Make tabs biggerClosed   WPC Composite Products   Updated December 11, 2021 at 9:13am   7 Most recent comment from Dustin H.:Please add below CSS code for this image .wooco_component_product_image { width: 150px; flex: 0 0 150px; margin-right: 5px; } .wooco_component_product_image img { width: 150px; max ... Brian Cotton Which plugins are required to achieve the desired product configurationClosed   WPC Composite Products   Updated November 25, 2021 at 6:14am   6 Most recent comment from Brian Cotton:Hi Dustin, Just following up on your offer to take a look at the pricing on my site ? Mike de Ravel The Component Selector checkboxClosed   WPC Composite Products   Updated November 22, 2021 at 8:55am   3 Most recent comment from Dustin H.:Hi Mike,Please add the below custom code (How to add custom code?) add_filter( 'wooco_component_checkbox_checked', '__return_false' ); Kory Option None ImageClosed   WPC Composite Products   Updated November 22, 2021 at 7:17am   2 Most recent comment from Janilyn T.:Hi Kory,Thanks for contacting us here.For your information, Option None is in fact a virtual option that is not related to any actual product on your site. It's just an option for customers to te ... Alex N Display differential pricing in variations, e.g. +$1 , -$5Closed   WPC Composite Products   Updated November 8, 2021 at 7:19am   2 Most recent comment from Janilyn T.:Hi Alex, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your issue and responding if ... Claes Lund Added priceClosed   WPC Composite Products   Updated October 18, 2021 at 8:19am   6 Most recent comment from Janilyn T.:Hi Claes,Thanks for getting back.However, I am not a technical support agent so I cannot explain to you in detail. What I got from our developers was that they said this could break the structure of t ... Joanna text fieldClosed   WPC Composite Products   Updated October 14, 2021 at 10:14am   2 Most recent comment from Janilyn T.:Hi Joanna,Thanks for contacting us here.For your information, our plugin doesn't support text field input for component products. You can kindly refer to some Extra Product Addons for that from t ... Catalina Linero Product quantity in composite productsClosed   WPC Composite Products   Updated October 11, 2021 at 8:57am   2 Most recent comment from Janilyn T.:Hi Catalina, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. You can set up the quantity rules for your com ...