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Public Tickets

Marcos Alberto Rupolo I need to translate a word that the plug-in use in the siteClosed   WPC Composite Products   Updated June 27, 2022 at 2:55am   2 Most recent comment from Janilyn T.:Hi Marcos, Thank you for contacting WPClever Support Forum.  In order to translate the text in our plugin (or another plugin/theme), you can use the Loco Translate plugin. Kindly follow the instructi ... Shannon Wrong Subtotal In Cart/Checkout ItemizationClosed   WPC Composite Products   Updated June 24, 2022 at 8:51am   4 Most recent comment from Janilyn T.:Hi Shannon,There are many possible causes of incorrect pricing issues. We cannot list everything here.You can check it on your own by doing this:- Create a full backup of your site and keep it in a sa ... DJ Critical error when adding composite product to cartClosed   WPC Composite Products   Updated June 23, 2022 at 11:47am   2 Most recent comment from Janilyn T.:Hi DJ,Please see my response in your Private ticket. I have sent a note to list all of your issues in that ticket sent to our developer so that he can fix them all for you at once.Best regards. Sven Möller Solis Where is Composite Product information stored in DBClosed   WPC Composite Products   Updated June 22, 2022 at 2:15am   3 Most recent comment from Dustin H.:Hi Sven, Our plugin stores the composite data in post metadata with keys starting with 'wooco_'. You can see the full list here https://www.screencast.com/t/yjuqy6xlN wooco_components wooco ... Sven Möller Solis Add Component to Single Product (or variable product)Closed   WPC Composite Products   Updated June 17, 2022 at 7:47am   2 Most recent comment from Janilyn T.:Hi Sven,Thanks for contacting us here.For your information, technically, it's possible to combine Smart composite and Bought Together in a single offer. In that, smart composite is the main prod ... Neil Add composite price on to API   WPC Composite Products   Updated June 14, 2022 at 1:07pm   7 Most recent comment from Neil:Per fect, thank you very much for your help. Adam Text not in the middelClosed   WPC Composite Products   Updated June 14, 2022 at 10:28am   2 Most recent comment from Janilyn T.:Hi Adam, Thank you for contacting WPClever Support Forum. We’ve received your question. However, we need more information in order to help you with the custom codes. Please provide us with a link ... Aaron Durber Sort Order Front End   WPC Composite Products   Updated May 31, 2022 at 11:06am   3 Most recent comment from Aaron Durber:? Majid QuatingClosed   WPC Composite Products   Updated May 27, 2022 at 9:43am   2 Most recent comment from Janilyn T.:Hi Majid, Thanks for your interest in our plugins. Unfortunately, WPClever doesn't have any plugin with such feature to recommend to you. You can kindly check out similar plugins from other autho ... Gabriel Styling OptionsClosed   WPC Composite Products   Updated May 24, 2022 at 10:57am   2 Most recent comment from Janilyn T.:Hi Gabriel, Thank you for contacting WPClever Support Forum.  We’ve received your ticket. Our developers can help you with your requests. However, if possible, could you please be more specific ab ... Frank Percentage wrong / Prozentangabe falschClosed   WPC Composite Products   Updated May 23, 2022 at 5:29am   2 Most recent comment from Janilyn T.:Hi Frank, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your ticket. However, the descr ... Alex C. How to customize WPCC?Closed   WPC Composite Products   Updated May 17, 2022 at 5:42am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Alex.I will add a note to our developers' dashboard so that they can consider this in the future update.I will consider your case closed now. Feel free to contact us at ... CARLOS Como instalar uma lista de desejos de produtos compostosClosed   WPC Composite Products   Updated May 4, 2022 at 9:44am   4 Most recent comment from Janilyn T.:Hi Carlos,For your information, special product types with several sub-products inside like Smart bundles, Smart grouped or Smart composite products cannot save the choices for variable products when ... Jens Show composite product without individual products at product page   WPC Composite Products   Updated May 3, 2022 at 9:34am   4 Most recent comment from Jens:Hello Dustin, great, thank you for your help! It works fine. I´ve got two other question in this context: 1. How can I remove the strikethrough price? I don't want to show this. See the red mark ... Joe Killian Composite product made into subscription breaks pageClosed   WPC Composite Products   Updated April 29, 2022 at 2:47pm   3 Most recent comment from Joe Killian:Hi Janilyn,Thank you for the info! So just to be clear, if all components are made subscription, then in subsequent renewals the composite will remain together and function as if it were a subscrip ...