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Public Tickets

Tam Filtering Composite ProductClosed   WPC Composite Products   Updated November 10, 2023 at 10:50am   2 Most recent comment from Janilyn T.:Hi Tam, Thanks for your interest in our plugin. For your information, our plugin doesn't support conditional logic like that, unfortunately.  Components inside each composite are independent of ... Stephane Crteaux Shipping not applied to compost productClosed   WPC Composite Products   Updated November 9, 2023 at 4:00pm   2 Most recent comment from Janilyn T.:Hi Stephane,Thanks for contacting us here. Maybe you have configured things incorrectly.Please read the online documentation and check the shipping class and shipping method you have configured for yo ... dinesh kumar How I can export composite products from dev server to live website   WPC Composite Products   Updated November 9, 2023 at 2:04pm   2 Most recent comment from Janilyn T.:Hi Dinesh, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respond ... poussou Cart - Remove products from componentClosed   WPC Composite Products   Updated October 23, 2023 at 10:20am   2 Most recent comment from Janilyn T.:Hi Poussou,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, it's impossible to ed ... Emanuele Issue with composite products being removed on mobileClosed   WPC Composite Products   Updated October 23, 2023 at 10:11am   2 Most recent comment from Janilyn T.:Hi Emanuele, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information: - The issue of not delet ... Dan plugin adviceClosed   WPC Composite Products   Updated October 14, 2023 at 6:59am   2 Most recent comment from Janilyn T.:Hi Dan,Thanks for contacting us here.In order to have the same offer like that, you can combine the WPC Product Options and the WPC Frequently Bought Together plugins:This product can be a simple one ... Kaloyan Question for a functionality and a problem we have.Closed   WPC Composite Products   Updated October 14, 2023 at 5:57am   2 Most recent comment from Janilyn T.:Hi Kaloyan, Thanks for contacting us here. For your information, that is the Change image option. The main product image will be replaced when customers choose a variation of a variable products list ... Kiel Plugin CompatibilityClosed   WPC Composite Products   Updated October 6, 2023 at 7:34am   4 Most recent comment from Janilyn T.:Hi Kiel,For your information:1. It depends on how you would like to adjust the pricing. If you need further help, I can connect you with one of our developers for further instructions.2. There's ... Stephane Crteaux Weight calculationClosed   WPC Composite Products   Updated September 29, 2023 at 11:30am   3 Most recent comment from Janilyn T.:Hi Stephane,Thanks for the feedback.If you ned further instructions, please refer to this doc: https://doc.wpclever.net/wooco/composite-details/Best regards. Kamil Problem with free shippingClosed   WPC Composite Products   Updated September 29, 2023 at 10:58am   2 Most recent comment from Janilyn T.:Hi Kamil,Thanks for contacting us here.For your information, please check the Shipping tab of your composite product page. The composite still needs a shipping class and shipping method chosen itself ... Cuma Samancı Show composite plugin in divi themeClosed   WPC Composite Products   Updated September 22, 2023 at 8:50am   2 Most recent comment from Janilyn T.:Hi Cuma,Thanks for your patience.Finally, I have got a response from our developers today. They said that there is no shortcode for placing the component list under the product tabs, unfortunately.Sin ... Josue Integração do WPC Composite Products 3.1.6 no Divi Theme BuilderClosed   WPC Composite Products   Updated September 21, 2023 at 9:38am   6 Most recent comment from Janilyn T.:Hi Cuma,Ah I found your ticket. I was waiting for a consultation from our developers about your question. They didn't respond to me yet.Kindly note that it might take about 24-48 hours for us t ... Chris Need to add an upcharge to certain items inside composite productClosed   WPC Composite Products   Updated September 21, 2023 at 8:48am   2 Most recent comment from Janilyn T.:Hi Chris,Thanks for contacting us here.With your composite, there are only 2 possible ways:- Set up a new fixed price for all products within the same component (different from their actual price in ... Patrick Compatibility of composite product with product optionsClosed   WPC Composite Products   Updated September 15, 2023 at 12:39am   2 Most recent comment from Janilyn T.:Hi Patrick,Thanks for contacting us here.Yes, these plugins are compatible and can work together.You can see my sample product below:Best regards. Daniel Cooperation WPC Variations Radio Buttons & WPC Composite ProductsClosed   WPC Composite Products   Updated September 6, 2023 at 8:40am   2 Most recent comment from Janilyn T.:Hi Daniel,Thanks for contacting us here. We have just been back from a long vacation so today I am able to process your ticket.For your information, the WPC Variations Radio Buttons plugin and WPC Com ...