Public Tickets
Carrie Drephal
Component products not showing up on order details, pick tickets, or packing slipsClosed
WPC Composite Products
Updated November 17, 2023 at 1:15pm
3
Most recent comment from Janilyn T.:Hi Carrie,
Thanks for your feedback. I'm glad that you have been able to figure it out.
I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ...
Tjeerd
After update we are not able to choose the none optionClosed
WPC Composite Products
Updated November 13, 2023 at 6:32am
3
Most recent comment from Tjeerd:HI Janilyn, Great that worked! Thanks for the quick support!Kind regards,Tjeerd
Tam
Filtering Composite ProductClosed
WPC Composite Products
Updated November 10, 2023 at 10:50am
2
Most recent comment from Janilyn T.:Hi Tam,
Thanks for your interest in our plugin.
For your information, our plugin doesn't support conditional logic like that, unfortunately.
Components inside each composite are independent of ...
Stephane Crteaux
Shipping not applied to compost productClosed
WPC Composite Products
Updated November 9, 2023 at 4:00pm
2
Most recent comment from Janilyn T.:Hi Stephane,Thanks for contacting us here. Maybe you have configured things incorrectly.Please read the online documentation and check the shipping class and shipping method you have configured for yo ...
dinesh kumar
How I can export composite products from dev server to live website
WPC Composite Products
Updated November 9, 2023 at 2:04pm
2
Most recent comment from Janilyn T.:Hi Dinesh,
Thank you for contacting WPClever Support Forum.
We’ve received your ticket and assigned one of our developers to help you with that.
He’ll be looking into your question and respond ...
poussou
Cart - Remove products from componentClosed
WPC Composite Products
Updated October 23, 2023 at 10:20am
2
Most recent comment from Janilyn T.:Hi Poussou,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.
For your information, it's impossible to ed ...
Emanuele
Issue with composite products being removed on mobileClosed
WPC Composite Products
Updated October 23, 2023 at 10:11am
2
Most recent comment from Janilyn T.:Hi Emanuele,
Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.
For your information:
- The issue of not delet ...
Dan
plugin adviceClosed
WPC Composite Products
Updated October 14, 2023 at 6:59am
2
Most recent comment from Janilyn T.:Hi Dan,Thanks for contacting us here.In order to have the same offer like that, you can combine the WPC Product Options and the WPC Frequently Bought Together plugins:This product can be a simple one ...
Kaloyan
Question for a functionality and a problem we have.Closed
WPC Composite Products
Updated October 14, 2023 at 5:57am
2
Most recent comment from Janilyn T.:Hi Kaloyan,
Thanks for contacting us here.
For your information, that is the Change image option. The main product image will be replaced when customers choose a variation of a variable products list ...
Kiel
Plugin CompatibilityClosed
WPC Composite Products
Updated October 6, 2023 at 7:34am
4
Most recent comment from Janilyn T.:Hi Kiel,For your information:1. It depends on how you would like to adjust the pricing. If you need further help, I can connect you with one of our developers for further instructions.2. There's ...
Stephane Crteaux
Weight calculationClosed
WPC Composite Products
Updated September 29, 2023 at 11:30am
3
Most recent comment from Janilyn T.:Hi Stephane,Thanks for the feedback.If you ned further instructions, please refer to this doc: https://doc.wpclever.net/wooco/composite-details/Best regards.
Kamil
Problem with free shippingClosed
WPC Composite Products
Updated September 29, 2023 at 10:58am
2
Most recent comment from Janilyn T.:Hi Kamil,Thanks for contacting us here.For your information, please check the Shipping tab of your composite product page. The composite still needs a shipping class and shipping method chosen itself ...
Cuma Samancı
Show composite plugin in divi themeClosed
WPC Composite Products
Updated September 22, 2023 at 8:50am
2
Most recent comment from Janilyn T.:Hi Cuma,Thanks for your patience.Finally, I have got a response from our developers today. They said that there is no shortcode for placing the component list under the product tabs, unfortunately.Sin ...
Josue
Integração do WPC Composite Products 3.1.6 no Divi Theme BuilderClosed
WPC Composite Products
Updated September 21, 2023 at 9:38am
6
Most recent comment from Janilyn T.:Hi Cuma,Ah I found your ticket. I was waiting for a consultation from our developers about your question. They didn't respond to me yet.Kindly note that it might take about 24-48 hours for us t ...
Chris
Need to add an upcharge to certain items inside composite productClosed
WPC Composite Products
Updated September 21, 2023 at 8:48am
2
Most recent comment from Janilyn T.:Hi Chris,Thanks for contacting us here.With your composite, there are only 2 possible ways:- Set up a new fixed price for all products within the same component (different from their actual price in ...