Public Tickets
Thayná Thauany dos Santos
Kit within a kit
WPC Composite Products
Updated January 18, 2024 at 7:11am
2
Most recent comment from Janilyn T.:Hi Thayna,
Thanks for your interest in our plugins. The action you're trying to achieve is not possible.
For your information, special product types such as Smart Bundle/ Smart Grouped/ Smart Com ...
Julia
Prevent From Deselecting Mandatory Components Products
WPC Composite Products
Updated January 15, 2024 at 9:31am
4
Most recent comment from Janilyn T.:Hi Julia,
Thanks for the video. Your response came when we were out of our business hours already last week so I will continue our session today (Monday).Maybe you have missed some details on the comp ...
Fernando Daniel Stal
Placeholder for the name and description stay there when you enter the fieldClosed
WPC Composite Products
Updated January 8, 2024 at 3:49am
3
Most recent comment from Dustin H.:Hi Fernando,Thanks for informing us of this issue. It will be fixed in the next updated version of our plugin.
Abdul
We test free plugin, wants to go with pro version with some clarifications.Closed
WPC Composite Products
Updated January 7, 2024 at 9:22pm
2
Most recent comment from Janilyn T.:Hi Abdul,
Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.FYI, with our plugin, you need to classify a shipp ...
Eric
WPML compatibilityClosed
WPC Composite Products
Updated December 11, 2023 at 10:16am
2
Most recent comment from Janilyn T.:Hi Eric,
Thanks for contacting WPClever Support Forum.
For your information, in some product translating plugins like WPML or Polylang, the sub-products won't be automatically translated and ad ...
Eric
error when checking for updatesClosed
WPC Composite Products
Updated December 11, 2023 at 9:55am
2
Most recent comment from Janilyn T.:Hi Eric,Thanks for reporting this issue to us. We are sorry for the inconvenience.
I have received a notification from our developers that they have fixed the issue over the weekend and everything h ...
Hamsa
Composite productsClosed
WPC Composite Products
Updated December 8, 2023 at 6:48pm
3
Most recent comment from Hamsa:Solved!Thanks so much!
Tobias Nordahl
Multi Currency recommendation for Composite Products - Which works, if any?Closed
WPC Composite Products
Updated November 29, 2023 at 7:31am
4
Most recent comment from Janilyn T.:Hi Tobias,Unfortunately, we only keep a list of incompatible plugins so that our developers can work on the issue properly. Honestly, most of the common multicurrency plugins have at least a report of ...
Matti Kovanen
Giving discount for only one option on the listClosed
WPC Composite Products
Updated November 29, 2023 at 7:07am
2
Most recent comment from Janilyn T.:Hi Matti,Thanks for contacting us here.All products added to the same components are considered equal. So users can either user the full price of them all or set up a new price for all in the backend. ...
Carrie Drephal
Component products not showing up on order details, pick tickets, or packing slipsClosed
WPC Composite Products
Updated November 17, 2023 at 1:15pm
3
Most recent comment from Janilyn T.:Hi Carrie,
Thanks for your feedback. I'm glad that you have been able to figure it out.
I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ...
Tjeerd
After update we are not able to choose the none optionClosed
WPC Composite Products
Updated November 13, 2023 at 6:32am
3
Most recent comment from Tjeerd:HI Janilyn, Great that worked! Thanks for the quick support!Kind regards,Tjeerd
Tam
Filtering Composite ProductClosed
WPC Composite Products
Updated November 10, 2023 at 10:50am
2
Most recent comment from Janilyn T.:Hi Tam,
Thanks for your interest in our plugin.
For your information, our plugin doesn't support conditional logic like that, unfortunately.
Components inside each composite are independent of ...
Stephane Crteaux
Shipping not applied to compost productClosed
WPC Composite Products
Updated November 9, 2023 at 4:00pm
2
Most recent comment from Janilyn T.:Hi Stephane,Thanks for contacting us here. Maybe you have configured things incorrectly.Please read the online documentation and check the shipping class and shipping method you have configured for yo ...
dinesh kumar
How I can export composite products from dev server to live website
WPC Composite Products
Updated November 9, 2023 at 2:04pm
2
Most recent comment from Janilyn T.:Hi Dinesh,
Thank you for contacting WPClever Support Forum.
We’ve received your ticket and assigned one of our developers to help you with that.
He’ll be looking into your question and respond ...
Armand
Composite Products New Price
WPC Composite Products
Updated October 27, 2023 at 9:58am
4
Most recent comment from Janilyn T.:Hi Armand,1. About hiding the regular price before the total price, I will assign one of our developers to help you with that. He will provide some custom codes for your needs and you can insert to yo ...