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Public Tickets

kithmet Pre-sales question for composite productClosed   WPC Composite Products   Updated August 4, 2022 at 9:09am   2 Most recent comment from Janilyn T.:Hi Kithmet,Thanks for your interest in our plugin.For your information, our plugin doesn't support conditional logic like that, unfortunately. Components inside each composite are independent of ... Christian Rodriguez Multiple products using only 2 questions to come up with an total price for kit.Closed   WPC Composite Products   Updated July 18, 2022 at 8:07pm   5 Most recent comment from Christian Rodriguez:Thank you for the information. I will try it out and give feedback. support Error: Please choose a purchasable product for the component ….Closed   WPC Composite Products   Updated July 15, 2022 at 10:28am   2 Most recent comment from Janilyn T.:Hi Support, Thanks for checking back here with me. We're sorry for the slow support. We have overlooked many tickets during last month due to some system issues and personnel transition. I am not ... Irfan Option for update quantity for componentsClosed   WPC Composite Products   Updated July 7, 2022 at 5:39am   2 Most recent comment from Janilyn T.:Hi Irfan,Thanks for contacting us here.For your information, that is how our plugin is supposed to work. It's impossible to change the quantity of sub-products inside the composite once they are ... Marcos Alberto Rupolo I need to translate a word that the plug-in use in the siteClosed   WPC Composite Products   Updated June 27, 2022 at 2:55am   2 Most recent comment from Janilyn T.:Hi Marcos, Thank you for contacting WPClever Support Forum.  In order to translate the text in our plugin (or another plugin/theme), you can use the Loco Translate plugin. Kindly follow the instructi ... Shannon Wrong Subtotal In Cart/Checkout ItemizationClosed   WPC Composite Products   Updated June 24, 2022 at 8:51am   4 Most recent comment from Janilyn T.:Hi Shannon,There are many possible causes of incorrect pricing issues. We cannot list everything here.You can check it on your own by doing this:- Create a full backup of your site and keep it in a sa ... DJ Critical error when adding composite product to cartClosed   WPC Composite Products   Updated June 23, 2022 at 11:47am   2 Most recent comment from Janilyn T.:Hi DJ,Please see my response in your Private ticket. I have sent a note to list all of your issues in that ticket sent to our developer so that he can fix them all for you at once.Best regards. Sven Möller Solis Where is Composite Product information stored in DBClosed   WPC Composite Products   Updated June 22, 2022 at 2:15am   3 Most recent comment from Dustin H.:Hi Sven, Our plugin stores the composite data in post metadata with keys starting with 'wooco_'. You can see the full list here https://www.screencast.com/t/yjuqy6xlN wooco_components wooco ... Sven Möller Solis Add Component to Single Product (or variable product)Closed   WPC Composite Products   Updated June 17, 2022 at 7:47am   2 Most recent comment from Janilyn T.:Hi Sven,Thanks for contacting us here.For your information, technically, it's possible to combine Smart composite and Bought Together in a single offer. In that, smart composite is the main prod ... Neil Add composite price on to API   WPC Composite Products   Updated June 14, 2022 at 1:07pm   7 Most recent comment from Neil:Per fect, thank you very much for your help. Adam Text not in the middelClosed   WPC Composite Products   Updated June 14, 2022 at 10:28am   2 Most recent comment from Janilyn T.:Hi Adam, Thank you for contacting WPClever Support Forum. We’ve received your question. However, we need more information in order to help you with the custom codes. Please provide us with a link ... Aaron Durber Sort Order Front End   WPC Composite Products   Updated May 31, 2022 at 11:06am   3 Most recent comment from Aaron Durber:? Majid QuatingClosed   WPC Composite Products   Updated May 27, 2022 at 9:43am   2 Most recent comment from Janilyn T.:Hi Majid, Thanks for your interest in our plugins. Unfortunately, WPClever doesn't have any plugin with such feature to recommend to you. You can kindly check out similar plugins from other autho ... Gabriel Styling OptionsClosed   WPC Composite Products   Updated May 24, 2022 at 10:57am   2 Most recent comment from Janilyn T.:Hi Gabriel, Thank you for contacting WPClever Support Forum.  We’ve received your ticket. Our developers can help you with your requests. However, if possible, could you please be more specific ab ... Frank Percentage wrong / Prozentangabe falschClosed   WPC Composite Products   Updated May 23, 2022 at 5:29am   2 Most recent comment from Janilyn T.:Hi Frank, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your ticket. However, the descr ...