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Public Tickets

Annette Forster Translation and Price calculation on the productpageClosed   WPC Product Bundles   Updated January 5, 2021 at 2:00pm   2 Most recent comment from Janilyn T.:Hi Annette,  Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous on ... Dave Stevens Timer Not workingClosed   WPC Product Timer   Updated January 5, 2021 at 3:52am   3 Most recent comment from Janilyn T.:Hi Dave,Thanks for the feedback. I’m glad you have been able to figure it out.In case you need specific instructions and tutorials, here's the online documentation of WPC Product Timer: https ... Dimitris Chatz Variation swatches stylingClosed   WPC Product Bundles   Updated January 5, 2021 at 3:32am   2 Most recent comment from Janilyn T.:Hi Dimitris, Thanks for contacting us here. We have received many reports about the incompatibility of our plugin with Woo Swatches plugins. Unfortunately, we have to claim that our plugin doesn’t s ... John Search when <br> in Product TitleClosed   WPC Product Bundles   Updated January 4, 2021 at 7:27am   2 Most recent comment from Janilyn T.:Hi John,Thanks for contacting us here.We have received your ticket. I will report this to our developers to find a solution to this. I will keep you posted when receiving any response from our devs.W ... Dami I used WPC Product Bundle and WPC Composite plugin to create a customised box but no shipping option is calculated.Closed   WPC Composite Products   Updated January 4, 2021 at 7:19am   2 Most recent comment from Janilyn T.:Hi Dami, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. Be ... Yurri The pop-up window is not displayed if there is no Wi-Fi connectionClosed   WPC Smart Quick View   Updated January 4, 2021 at 6:42am   5 Most recent comment from Janilyn T.:Hi Yuriy,Thanks for your patience. Our developers responded that our plugin doesn't restrict based on the type of Internet connection. The Quick View is made to display a part/section of your ... Andrew Strange behaviour since installing plugin - some items selling which aren't even in stock?!Closed   WPC Frequently Bought Together   Updated January 2, 2020 at 6:55am   7 Most recent comment from Janilyn T.:Hi Andrew,Thank you for contacting WPClever Support Forum.  Sorry for the late reply. We've been having a one-week celebration for Christmas and New Year while preparing for the relaunch of our ... Olly Bowman Ajax Add to cartClosed   Other Plugins   Updated December 27, 2020 at 6:25pm   5 Most recent comment from Olly Bowman:If you added a css selector like .wpc-disable-ajax-add-to-cart i'm not sure how that would affect other users. Slastik New Sale - Composite Plug in IssueClosed   WPC Composite Products   Updated December 23, 2020 at 5:32am   2 Most recent comment from Janilyn T.:Hi Slastik, Thanks for contacting us here. I've read your description of issue, however, I still don't get it right. You're mentioning the Composite Products but your product link is a ... sajith shurane About option in this pluginClosed   WPC Product Bundles   Updated December 22, 2020 at 7:21am   2 Most recent comment from Janilyn T.:Hi Sajith,Thanks for contacting us here,If you would like to allow buyers to remove any unwanted items from the bundled product list, you can configure these settings in the Bundled Products tab of yo ... Björn CSS Class in button shortcodeClosed   WPC Smart Compare   Updated December 22, 2020 at 3:58am   3 Most recent comment from Henry N.:Hi Björn,Currently we do not provide this feature, you can use the parent's class feature.[wooscp id="99"]with php:echo ''.do_shortcode('[wooscp id="99"]').''; Felipe Griebel Add to cart doesn't work in bundle page - it works in products list- noticed two different methods.Closed   WPC Product Bundles   Updated December 21, 2020 at 9:42am   4 Most recent comment from Janilyn T.:Hi Felipe,Thanks for the feedback. I have consulted our developers and they said that it's the standard scheme for bundles to work properly on different themes. You can rest assured about that.B ... Itar Name your price security issueClosed   Other Plugins   Updated December 19, 2020 at 11:30am   3 Most recent comment from Dominik:Hey Janilyn, why is the TIcket closed? Is this issue solved? I can still reproduce it and there is no validation for the price, so I can place an order (fortunately only to price 0.00 in total), but I ... David Quinn Problem with Product addons pluginClosed   WPC Product Bundles   Updated December 18, 2020 at 6:24am   6 Most recent comment from Janilyn T.:Thanks for your feedback. David. I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Happy holidays and best regards.  Ty Hiding Cart Icon When EmptyClosed   WPC Fly Cart   Updated December 17, 2020 at 4:13am   2 Most recent comment from Janilyn T.:Hi Ty,Thanks for contacting us here.For your information: The option "Hide if empty" is not for the cart icon, it's for the bubble of the floating cart icon (the item counter): https://prnt.sc/w ...