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Public Tickets

varlaj Bought together items free shippingClosed   WPC Frequently Bought Together   Updated May 11, 2021 at 3:16am   3 Most recent comment from Janilyn T.:Hi Varlaj, Sorry for the late reply. We've been busy checking our systems recently.  Thanks for the feedback. I wasn't able to check back in time, but I'm glad you have been able to fi ... Okan Refund pleaseClosed   Refund/ Invoice Request   Updated May 9, 2021 at 3:11pm   2 Most recent comment from Dustin H.:Hi Okan,We have processed your request and refunded it. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of other pr ... Myles F Moran Hide Stock Quantity of Products in Product BundleClosed   WPC Product Bundles   Updated May 9, 2021 at 2:10am   4 Most recent comment from [deleted]:Hi Myles F Moran,Can you try it with my custom CSS? If not works, Please send me this product link and WP-admin information then I can check the structure first then I'll provide the exact snip ... yılmaz Javascript console errorClosed   WPC Smart Compare   Updated May 7, 2021 at 9:17pm   8 Most recent comment from yılmaz:Sorry to be late noticing your extensions and the great things your team is doing, great plugins and great support team, what else can I ask!Have a nice day:) Raphael Bridts While the product quantity plugin is active I can't add items to the cartClosed   WPC Product Quantity   Updated May 7, 2021 at 8:29am   7 Most recent comment from Janilyn T.:Hi Manfred,In that case, you can kindly create a new Private ticket and provide us with your admin credentials to check it again for you. Also please check if your product has the Sold individually ... Andrew WC Force Sells - check multiple cart contents against include/exclude rules for forced sellClosed   WPC Force Sells   Updated May 7, 2021 at 8:23am   2 Most recent comment from Janilyn T.:Hi Andrew,Thanks for your interest in our plugin. Currently, our plugin cannot restrict the products based on categories like that. You can kindly find similar plugins in the market for that feature ... Jordi Help about total weigh caculationClosed   WPC Product Bundles   Updated May 7, 2021 at 7:45am   2 Most recent comment from Janilyn T.:Hi Jordi,Thanks for contacting us here.FYI, our plugin won't auto-calculate the weight and dimension of the bundle based on individual products. You will have to configure that manually in the S ... deepti rao How does one customise these?Closed   WPC Variations Radio Buttons   Updated May 7, 2021 at 7:30am   2 Most recent comment from Janilyn T.:Hi Deepti,The mobile display is affected by the theme you're using as well. It can be adjusted with some changes in the CSS file. The mobile version of our plugin is very sleek, you can check the ... Shelly Message to "Please choose at least 5 in the whole products before adding this bundle to the cart."Closed   WPC Product Bundles   Updated May 7, 2021 at 2:48am   5 Most recent comment from [deleted]:Hello Shelly,I check your site. I apologize for the lost translation of you. Don't worry, please do it again follow my video and the problem will be resolve.Step 1: translate them > Hit save > Hi ... Praharsh R.J Variation and Attributes in Smart BundleClosed   WPC Product Bundles   Updated May 6, 2021 at 3:59am   2 Most recent comment from Janilyn T.:Hi Praharsh, Thanks for contacting us here. In that case, you should keep these products as 3 variable products, each variable product has 2 attributes: color and size. Then create a new smart bundle ... Neil Amount of products per bundleClosed   WPC Product Bundles   Updated May 6, 2021 at 3:53am   8 Most recent comment from Janilyn T.:Hi All,Our plugins are always tested with the latest versions of WooCommerce and WordPress. So it's essential that users update everything to the latest version to keep it running.Plus, after upd ... Ken The compare and wishlist button not alignedClosed   WPC Smart Wishlist   Updated May 5, 2021 at 6:15am   7 Most recent comment from [deleted]:Hi Ken,Thanks for your feedback. I'm glad that it was solved / you have been able to figure it out.If you are satisfied with our plugin and support, please reward it with a full five-star ★★ ... Jimmy Musters Grouped productsClosed   WPC Composite Products   Updated May 5, 2021 at 4:25am   2 Most recent comment from Janilyn T.:Hi Jimmy,Thanks for contacting us here.Unfortunately, our plugin WPC Composite Products cannot show the products based on attributes or relatedness like that. Maybe this plugin can help you achieve ... Shelly Pre-sales question about functionalityClosed   WPC Product Bundles   Updated May 5, 2021 at 4:12am   6 Most recent comment from Janilyn T.:Hi Shelly,In that case, you can kindly check out this plugin WPC Linked Variation, which allows users to display custom attributes for any product types and link items together in a swatches display. ... Petros Papathomas PHP Warning at wpc-smart-wishlist.phpClosed   WPC Smart Wishlist   Updated May 4, 2021 at 5:30pm   6 Most recent comment from Petros Papathomas:I just replaced the page wpc-smart-wishlist.php (and NOT the whole plugin parts structure) with the new one that you provided to me from version 2.6.2.1 and initialized my site...the issue still persi ...