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Public Tickets

Brian Wieczorek Wishlist compatibility with bundled productsClosed   WPC Smart Wishlist   Updated February 18, 2021 at 6:03am   2 Most recent comment from Janilyn T.:Hi Brian, Thank you for contacting WPClever Support Forum. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach and process your ticket. However, the desc ... Roberto Fabris skip an add to cartClosed   WPC Product Bundles   Updated February 18, 2021 at 5:51am   2 Most recent comment from Janilyn T.:Hi Roberto,Thanks for contacting us here. We've just been back from the Tet Holiday vacation (9-17th Feb). So today, I am able to reach your ticket. Please read my response to your question in th ... Daniele Refund requestClosed   Refund/ Invoice Request   Updated February 13, 2021 at 2:50am   2 Most recent comment from Dustin H.:Hi Daniele,I've checked and seen you already have a license associated plugin WPC Frequently Bought Together.You can download it again here https://www.dropbox.com/s/ce32vga1omb0wb8/woo-bought-t ... Douglas Felmann Main product price changes to 0.00 when out of stockClosed   WPC Frequently Bought Together   Updated February 8, 2021 at 10:19am   5 Most recent comment from Douglas Felmann:Hi Janilyn,OK great, glad you can reproduce the bug and have it scheduled for a fix. Now I know I can use the plugin (great features) and will upgrade to the premium version of it once fixed. Thanks ... Andre Grobler Product pictures in bundled scenarioClosed   WPC Product Bundles   Updated February 8, 2021 at 2:44am   7 Most recent comment from Janilyn T.:Hi Andre, Our plugin Smart Quick View can work for all kinds of bundled products, whether they are simple or variable, you can check it here: https://demo.wpclever.net/woosb/product/smart-bundle-04/. ... Myles F Moran Quickbooks Inventory SyncClosed   WPC Product Bundles   Updated February 4, 2021 at 4:40am   2 Most recent comment from Janilyn T.:Hi Myles,Thanks for contacting us here.Honestly, we haven't tested our plugin with the mentioned plugin at all. But we have some users who reported that our plugin works properly with QuickBook h ... Oleg The image of a single product changesClosed   WPC Variations Radio Buttons   Updated February 4, 2021 at 4:28am   2 Most recent comment from Janilyn T.:Hi Oleg, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some sc ... Scott When coupon is applied spinner does not go awayClosed   WPC Fly Cart   Updated February 3, 2021 at 6:37am   2 Most recent comment from Janilyn T.:Hi Scott,I have guided you to install the WPC AJAX Add to Cart plugin from us in your other ticket to complement any possible missing components in your theme. Please help me install it first then pro ... Karl Is there a way to scroll on mobile device but keep the titlesClosed   WPC Smart Compare   Updated February 3, 2021 at 6:34am   6 Most recent comment from Janilyn T.:Maybe there have been some recent changes that altered the functionality of our plugin. Freezing the first row worked, so there's no reason it wouldn't work on 'freezing the first colum ... Scott How to bust cache so that Shopping Cart in menu bar has correct number of cart items?Closed   WPC Fly Cart   Updated February 3, 2021 at 5:18am   2 Most recent comment from Janilyn T.:Hi Scott, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  In that case, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to ass ... Jazzy Product basis timer - Set purchasable according to Daily time range not workingClosed   WPC Product Timer   Updated February 3, 2021 at 4:56am   5 Most recent comment from Jazzy:Thanks. Hope it can be more user friendly. Scott Has anyone written code that hides the Shopping Cart on the menu bar if empty?Closed   WPC Fly Cart   Updated February 2, 2021 at 8:20pm   5 Most recent comment from Henry N.:Thanks for your feedback. I'm glad that it was solved / you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case ... WF Jansen Composite products are not displayed in the shopping cart.Closed   WPC Composite Products   Updated February 2, 2021 at 7:09am   2 Most recent comment from Janilyn T.:Hi WF Jansen, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with so ... Sam Is there something we can do to help?Closed   WPC Product Bundles   Updated February 1, 2021 at 8:30am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Sam. I'm glad that I was able to help. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues a ... Dhruv Batra Product Image and Confusion to Customers as a Result of PluginClosed   WPC Product Bundles   Updated January 30, 2021 at 9:17pm   3 Most recent comment from Henry N.:Hi Dhruv,You can try this CSS code with path : Appearance->Customize->Additional CSS -> https://prnt.sc/xvultu.woosb-cart-item.woosb-cart-child.woosb-item-child img {    display: none;}It's l ...