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Public Tickets

Sally Setting conditional discount for composite productClosed   WPC Composite Products   Updated August 13, 2021 at 8:01am   4 Most recent comment from Janilyn T.:Hi Sally, Thanks for your feedback. I'm glad that I was able to help. When I type in your email to check the license, I made a typo so I could not find yours. But I am able to verify your lice ... Samuel Disable buy now button until minimum quantity is metClosed   WPC Product Bundles   Updated August 13, 2021 at 7:55am   4 Most recent comment from Janilyn T.:Hi Samuel,Thanks for the clarification.You can disable the Reset cart option in the plugin setting under WPClever >> Buy Now Button: https://www.screencast.com/t/a7IvAVj4rjaz. The current cart will b ... Samuel display product variations as groups with unified titleClosed   WPC Product Bundles   Updated August 13, 2021 at 7:51am   2 Most recent comment from Janilyn T.:Hi Samuel,Thanks for contacting us here.I've checked your image, however, it's impossible to do that with our plugin. Our plugin cannot separate bundled products into groups like that. The ... Bruce How to display original price on Cart page?Closed   WPC Frequently Bought Together   Updated August 13, 2021 at 6:20am   2 Most recent comment from Janilyn T.:Hi Bruce, Thank you for contacting WPClever Support Forum. We’ve received your ticket and assigned one of our developers to help you with that. He’ll be looking into your question and responding ... KJ Variable products are greyed out when I try to select products to bundle.Closed   WPC Product Bundles   Updated August 12, 2021 at 8:38am   2 Most recent comment from Janilyn T.:Hi KJ, Thank you for contacting WPClever Support Forum. For your information:  In the free version of our plugin, only simple and subscription products can be searched and added as stated in the d ... Alex Discount with number, but not with percentageClosed   WPC Composite Products   Updated August 11, 2021 at 2:26am   4 Most recent comment from Janilyn T.:Hi Alex,We used to have that feature before, but our developers have removed it since it messed up with the pricing of the whole composite and a lot of issues concerning coupon application as well. I& ... neal Default variationClosed   WPC Variations Radio Buttons   Updated August 9, 2021 at 8:05am   2 Most recent comment from Janilyn T.:Hi Neal,Thanks for contacting us here. We've received your request.I will write a note in our developers' dashboard backlogs to request them to look into this issue. If possible, it will be ... Ganesh Fly Cart CustomisationClosed   WPC Fly Cart   Updated August 9, 2021 at 7:39am   2 Most recent comment from Janilyn T.:Hi Ganesh, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. Yes, if you purchase and own a Premium license o ... Cesar Pinto TutorialClosed   WPC Smart Compare   Updated August 9, 2021 at 7:30am   2 Most recent comment from Janilyn T.:Hi Cesar, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. Unfortunately, we haven't written any docume ... Samuel continue shopping custom url not workingClosed   WPC Fly Cart   Updated August 6, 2021 at 8:57am   3 Most recent comment from Janilyn T.:Thanks for your feedback, Samuel. I'm glad that it was solved. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at a ... tommaso Need help finding a string to translateClosed   WPC Product Bundles   Updated August 6, 2021 at 7:51am   3 Most recent comment from Dustin H.:Hi Tommaso,When using the LocoTranslate plugin, please remember to press the Sync button before searching and translating. You can watch the screen record video here https://www.screencast.com/t/NYE7 ... Craig Shields Can't select productsClosed   WPC Frequently Bought Together   Updated August 5, 2021 at 3:49am   2 Most recent comment from Janilyn T.:Hi Craig, Thank you for contacting WPClever Support Forum. For your information:  In the free version of WPC Frequently Bought Together, only simple and subscription products can be added as Bought ... Josef Vaněk Import setting via WP all import pluginClosed   WPC Product Timer   Updated August 2, 2021 at 4:11pm   3 Most recent comment from Dustin H.:Hi Josef,I didn't check the compatibility with WP All Import before. With our plugin, you can use the default export/import feature from WooCommerce.When exporting products, please remember to c ... Pappu Shortcode RequiredClosed   WPC Fly Cart   Updated August 2, 2021 at 7:00am   2 Most recent comment from Janilyn T.:Hi Pappu,Thanks for contacting us here.May I ask what would you like to achieve with our plugin so that our developer can guide you with more details about using the shortcode?Best regards. elaheh wpc responsiveClosed   WPC Smart Compare   Updated August 2, 2021 at 6:41am   2 Most recent comment from Janilyn T.:Hi Elaheh,Thanks for contacting us here. We're not available at the weekends so today I am able to reach back to you. I checked on your site for a while but could not access it since your site h ...