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Public Tickets

Jason Barrett Wishlist Event LoggingClosed   WPC Smart Wishlist   Updated January 30, 2021 at 8:15am   6 Most recent comment from Henry N.:Hi Jason,Looks like that's a good solution for you now. Scott Fly Cart seems to show "0" items on one page, "1" item on other pagesClosed   WPC Fly Cart   Updated January 29, 2021 at 9:45am   2 Most recent comment from Janilyn T.:Hi Scott,Thanks for contacting us here.May I have your site link in order to check this issue? If your site is not published, could you please make a video recording of the issue or a series of screen ... Maurizio Please update me on ticket #264185, it has been 3 weeks nowClosed   WPC Composite Products   Updated January 28, 2021 at 10:00am   6 Most recent comment from Janilyn T.:Hi Maurizio,Thanks for your patience so far. During the pandemic, we also do not have any other way but to try as best as we can. Some of our devs oversea have retired from our team, so the workload ... Tatiana Piot variabel products in one bundleClosed   WPC Product Bundles   Updated January 28, 2021 at 8:51am   2 Most recent comment from Janilyn T.:Hi Tatiana,Thanks for contacting us here.After reading your description, unfortunately, I have to declare that our plugin doesn't support these features:- Multiple layered tax rates on a bundle&# ... Neel Plugin Not WorkingClosed   WPC Product Timer   Updated January 28, 2021 at 8:37am   2 Most recent comment from Janilyn T.:Hi Patel,Thanks for contacting us here.In order to set a product to be visible during a daily time range, you need to add another reverse action on top of that to make sure your product is reverted to ... Van Loc Tran setting up productClosed   WPC Product Bundles   Updated January 28, 2021 at 8:16am   2 Most recent comment from Janilyn T.:Hi Loc,Thanks for contacting us here.In that case, you can create a Smart Bundle, then add product B & C, set the default quantity, don't enable the Custom quantity option (leave the checkbox bla ... Talons Plugin does not work and support team has abandon meClosed   Refund/ Invoice Request   Updated January 28, 2021 at 3:11am   3 Most recent comment from Dustin H.:Hi Talons,We have processed your request and refunded it. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of other ... Karl How do I remove the product code in the compare title I just want the product title?Closed   WPC Smart Compare   Updated January 28, 2021 at 11:07pm   8 Most recent comment from Karl:Sorted Ashley Fly Cart IssueClosed   WPC Fly Cart   Updated January 27, 2021 at 8:30am   4 Most recent comment from Janilyn T.:Thanks for your feedback.  I'll consider your case closed and close your ticket now.  Best regards.  Alvaro Guzman There is no way to identify composite products when the composite does not have nameClosed   WPC Composite Products   Updated January 26, 2021 at 10:52pm   3 Most recent comment from Henry N.:Hi Alvaro,You can try this CSS code:.wooco_component_name, .wooco_component_desc {    display: none;} Alvaro Guzman Total price displayed under composite products cannot be hiddenClosed   WPC Composite Products   Updated January 26, 2021 at 10:50pm   3 Most recent comment from Henry N.:Hi Alvaro, You can only use CSS for this feature. AKIN If you are not fix my problem in 2 day. I will want to you give me back money.Closed   WPC Composite Products   Updated January 26, 2021 at 4:39am   2 Most recent comment from Janilyn T.:Hi Akin,I have discussed with our developer and he has pointed out that when he checked on your site, he couldn't retrieve the issue you were mentioning. Please help me to describe to him your i ... Charles McClinon Bundle Product SettingsClosed   WPC Product Bundles   Updated January 25, 2021 at 8:53am   2 Most recent comment from Janilyn T.:Hi Charles,For your information, our plugin will always create a parent bundle product that is the main one on top of other bundled products in the list when added to the cart. This product cannot be ... Eryn Shields Products not showing in searchClosed   WPC Product Bundles   Updated January 25, 2021 at 8:21am   3 Most recent comment from Janilyn T.:Hi Eryn, Thanks for your feedback. I'm glad that you have been able to figure it out.In case you need specific instructions and tutorials, here's the online documentation of WPC Composite ... mateo dont working after updateClosed   WPC Product Quantity   Updated January 25, 2021 at 9:28am   8 Most recent comment from Janilyn T.:Hi All,Good news, our developers have jumped in promptly after finding the issue with the void of Max value setting. Please update WPC Product Quantity to the latest version 1.5.2, then clear both you ...