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Public Tickets

Anja MC Bundled products in extra tab - how to change tab positionClosed   WPC Product Bundles   Updated March 1, 2021 at 4:47am   3 Most recent comment from Janilyn T.:Thanks for your feedback, Anja. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encou ... LEAX WPC Countdown timer + Product timer | Global sale price on all products not showing Countdown timerClosed   WPC Countdown Timer   Updated March 1, 2021 at 3:47am   6 Most recent comment from Janilyn T.:Hi Leax,Definitely, these can work together. I have tested them in the test site and live demo. Kindly note that you need to set them up in their corresponding tabs: Countdown tab and Timers tab with ... Rob Piper Multi Currency not discountingClosed   WPC Product Bundles   Updated March 1, 2021 at 3:36am   2 Most recent comment from Janilyn T.:Hi Rob,Officially, our developers haven't found any solution to this issue since it depends on the system of users' sites as well. There are some cases where we can find a workaround, some ... tester Stock Quantity not updated correctlyClosed   WPC Product Bundles   Updated March 1, 2021 at 2:41am   2 Most recent comment from Janilyn T.:Hi Tester,Thanks for contacting us here. Sorry for the late reply. I was on a leave for the last 3 days. Today I'm back to process your ticket.For your information, issues that were triggered by ... Steve Plugin Not WorkingClosed   WPC Added To Cart Notification   Updated March 1, 2021 at 2:33am   2 Most recent comment from Janilyn T.:Hi Steve,Sorry for the late reply. I have urged our developer before getting on leave. He has responded to your ticket and he said that it was solved. So I will close this one as your case is closed. ... Alan Css for the "Total"Closed   WPC Grouped Product   Updated February 28, 2021 at 1:36am   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Kim Skaggs Position of frequently bought together items on product pageClosed   WPC Frequently Bought Together   Updated February 27, 2021 at 8:08am   11 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/woo-bought-together/reviews/?fi ... Peter Weir Replacing Compare Bar with a Fixed COMPARE ButtonClosed   WPC Smart Compare   Updated February 26, 2021 at 9:26am   5 Most recent comment from Dustin H.:Hi Peter,Please update our plugin to the latest version 3.3.3 then you can find a new option here https://www.screencast.com/t/3WYGCpt8fmMRemember to clear the website and browser cache before testin ... Ceri York Empty cart issueClosed   Other Plugins   Updated February 25, 2021 at 6:28am   4 Most recent comment from Janilyn T.:Hi Ceri,Thanks for the useful information. This will help us a lot. I have transferred your piece of code to our developers so that they can consider this in the coming update.Best regards and have a ... Steeve Munger Bundle selection instead of quantityClosed   WPC Product Bundles   Updated February 23, 2021 at 8:54am   2 Most recent comment from Janilyn T.:Hi Steeve,Thanks for contacting us here.For your information:- Our plugin cannot automatically assign a quantity to bundled products as in your description. Customers will have to choose each bundled ... Holger Jurkat Maximum Quantity per itemClosed   WPC Product Bundles   Updated February 23, 2021 at 8:28am   2 Most recent comment from Janilyn T.:Hi Holger,Thanks for contacting us here.For your information, the current version of our plugin only allows the same minimum/ maximum limit applied to all bundled products equally, ie max 3 for all i ... Xayal Smart TV incompatibilityClosed   WPC Composite Products   Updated February 23, 2021 at 8:05am   6 Most recent comment from Janilyn T.:Thanks for your feedback.  I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best rega ... Craig Brown Issue with order coming into our systemClosed   WPC Product Bundles   Updated February 22, 2021 at 1:19pm   7 Most recent comment from Craig Brown:Hi, I am posting in here as it may be relevent :) Many thanks for the fix below which works perfectly. I have a new issue that has just occured on the order details page in woocommerce. the bundle pri ... Catherine A Butler wp-graphql-woocommerce supportClosed   WPC Product Bundles   Updated February 21, 2021 at 9:04am   10 Most recent comment from Janilyn T.:Hi Catherine,Thanks for checking back. This issue has still on the backlog of our developers; dashboard. As I have stated from the beginning, I'm afraid this won't be easy for our developer ... Kim Skaggs Related Products PluginClosed   Other Plugins   Updated February 21, 2021 at 8:41am   4 Most recent comment from Janilyn T.:Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter a ...