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Public Tickets

Edoardo Morone Problem with bundle product plug-inClosed   Other Plugins   Updated May 25, 2022 at 7:57am   2 Most recent comment from Janilyn T.:Hi Edoardo, Thank you for contacting WPClever Support Forum. It seems that you are using the free version of our plugin. For your information:  In the free version of our plugin, only simple and su ... Rele Interface customizationClosed   WPC Grouped Product   Updated May 25, 2022 at 7:40am   2 Most recent comment from Janilyn T.:Hi Rele,Thanks for contacting us here.I am not sure if I get your question right. Did you mean you would like the checkbox to be automatically checked when customers choose any variation? If that is t ... Asif need informationClosed   WPC Product Bundles   Updated May 24, 2022 at 10:59am   2 Most recent comment from Janilyn T.:Hi Asif,Thanks for contacting WPClever Support Forum.For your information, our plugins are only for WooCommerce platform. They cannot function on Shopify. Unfortunately, we are only professed in WooCo ... Gabriel Styling OptionsClosed   WPC Composite Products   Updated May 24, 2022 at 10:57am   2 Most recent comment from Janilyn T.:Hi Gabriel, Thank you for contacting WPClever Support Forum.  We’ve received your ticket. Our developers can help you with your requests. However, if possible, could you please be more specific ab ... Chris Developer reference for product bundlesClosed   WPC Product Bundles   Updated May 23, 2022 at 5:26pm   3 Most recent comment from Dustin H.:Hi Chris,Thanks for your interest in our plugin!Unfortunately, we haven't developer reference yet. You can follow these steps:1. Add parent product (bundle) with product type is "woosb"2. Add b ... Frank Percentage wrong / Prozentangabe falschClosed   WPC Composite Products   Updated May 23, 2022 at 5:29am   2 Most recent comment from Janilyn T.:Hi Frank, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your ticket. However, the descr ... Alex Can't add to cart variable probuct bundlesClosed   WPC Product Bundles   Updated May 17, 2022 at 3:13pm   8 Most recent comment from Alex:Thank you Alex C. How to customize WPCC?Closed   WPC Composite Products   Updated May 17, 2022 at 5:42am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Alex.I will add a note to our developers' dashboard so that they can consider this in the future update.I will consider your case closed now. Feel free to contact us at ... Kenneth Cheuk Product Bundle with a required base product with fixed qty = 1, and optional items with max qty >1Closed   WPC Product Bundles   Updated May 16, 2022 at 4:13am   2 Most recent comment from Janilyn T.:Hi Kenneth,Thanks for contacting us here.For your information, it's possible use different min quantity limits for each bundled item only. If you need to use different min/max for each item like ... DicedBeef Customize timerClosed   WPC Countdown Timer   Updated May 15, 2022 at 3:00am   2 Most recent comment from Dustin H.:Hi DicedBeef,I'm so sorry for the late reply! I must have overlooked your ticketPlease add the below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .wooct-timer > span:n ... Ejtehad Hussain Grouped product is showing hidden productsClosed   WPC Grouped Product   Updated May 13, 2022 at 7:05am   2 Most recent comment from Janilyn T.:Hi Ejtehad, Thanks for contacting us here. For your information, products with Catalog Visibility set to Hidden are still visible and valid when added to smart bundles/grouped/composite. This setting ... Thomas Howarth using custom taxonomies with smart compareClosed   WPC Smart Compare   Updated May 11, 2022 at 10:03am   2 Most recent comment from Janilyn T.:Hi Thomas,Thanks for contacting us here.For your information, you can find all the available options and functionalities of our plugin under WPClever >> Smart Compare of both version. Any locked secti ... Christine Heine Problem still not resolved even though it was referred to a developerClosed   Other Plugins   Updated May 11, 2022 at 9:51am   2 Most recent comment from Janilyn T.:Hi Christine,Thanks for checking back with me and sorry for the slow support. We just have been back from a long vacation recently so the workloads are quite heavy for us at the moment. We have too ma ... Guilherme Failde I can't add productsClosed   WPC Frequently Bought Together   Updated May 11, 2022 at 8:25am   4 Most recent comment from Janilyn T.:Hi Amy,The issue Guilherme is facing is due to the fact that variable products and variations are not available/supported in the version he/she is using.I saw that you have submitted a ticket to us to ... Thomas Long 24 Hour NYC Towing ServicesClosed   Updated May 10, 2022 at 5:14am   1 Most recent comment from Thomas Long:Rite Way Towing & Recovery Inc. was started. Into New York Towing in 2011 as a five-person inland transportation division of New York City, a New York City wholesale roofing services. With a growing b ...