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Public Tickets

Gui Ramalho Need help to fix Fly Cart plugin issueClosed   WPC Fly Cart   Updated November 17, 2022 at 12:06am   6 Most recent comment from [deleted]:If you need help from us at any time, feel free to reach out to us. We are always ready to help. luigi belluschi Can't check or unchek related productClosed   WPC Frequently Bought Together   Updated November 16, 2022 at 10:16am   4 Most recent comment from luigi belluschi:Thanks for the reply Janilyn.I've try the incognito tab but the problem don't go away.Anyway, looking at your videos it seems all ok.I'll try to delete cache /cookies.Thanks. Mikael Show FBG products only on one variable of main product?Closed   WPC Frequently Bought Together   Updated November 16, 2022 at 9:01am   3 Most recent comment from Mikael:Ok, thank you. It would be a nice additional plugin with some conditional logic. 🙂 Saiyed Sarwar WPC Composite Products 5.4.3Closed   WPC Composite Products   Updated November 16, 2022 at 3:56am   3 Most recent comment from [deleted]:Hi,We limit the number of products per component to 500. https://www.screencast.com/t/EexjZDPFjX1+ Please send me your website credentials (wp-admin link, username, password) then I can check and fi ... Jake Pre order issueClosed   WPC Product Bundles   Updated November 15, 2022 at 3:03am   6 Most recent comment from Janilyn T.:Hi Jake,I have been off for a short business trip so today I am able to reach back to you.About your questions:1. Unfortunately, we cannot add more features for customizing the details of bundled sub- ... Emmanuel How to apply discounts using a 3rd party plugins ?Closed   WPC Product Bundles   Updated November 11, 2022 at 4:03am   2 Most recent comment from Janilyn T.:Hi Emmanuel,Thanks for contacting us here.We have received some similar reports like yours about incorrect pricing on the cart page. It was due to the incompatibility between the two plugins. Unfortu ... Ken Lyle Pure Bundles With No Base ProductClosed   WPC Frequently Bought Together   Updated November 10, 2022 at 3:58am   2 Most recent comment from Janilyn T.:Hi Ken,Thanks for contacting us here.In your case, it would be a kit-building offer. You can kindly try our WPC Composite Products plugin. The free version is available in the WordPress repository. T ... kaloian Working problem with the shortcode [woobt]Closed   WPC Frequently Bought Together   Updated November 9, 2022 at 4:39am   2 Most recent comment from Janilyn T.:Hi Kaloian,Thanks for contacting us here.For your information, indeed there's a critical error in displaying Bought Together list on the variable product page. It's a critical issue by natur ... Dan Landrum Variation Product NamesClosed   WPC Composite Products   Updated November 7, 2022 at 10:57pm   3 Most recent comment from Dan Landrum:Thank you Janilyn, that fixed it. Lisa plugin capabilitiesClosed   WPC Product Bundles   Updated November 7, 2022 at 3:28am   2 Most recent comment from Janilyn T.:Hi Lisa,Thanks for contacting us here.For your information, WPC Product Bundles only accepts the default interfaces or 4 interfaces from our WPC Variations Radio Buttons plugin (radio buttons,  ddSli ... Lisa default product variations settingsClosed   WPC Grouped Product   Updated November 7, 2022 at 3:14am   2 Most recent comment from Janilyn T.:Hi Lisa,Thanks for contacting us here.For your information, our plugin doesn't offer any feature for adding default variations for variable products. In order to load the Smart Grouped product p ... Lindsay Regular price/auto-calculated price not including taxClosed   WPC Product Bundles   Updated November 7, 2022 at 3:11am   4 Most recent comment from Janilyn T.:Hi Lindsay, Thanks for your feedback. I'm glad that it was solved. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues ... Brandon Shinoski Previous conditional discounts are still being applied to Composite productClosed   WPC Composite Products   Updated November 3, 2022 at 10:03am   4 Most recent comment from Janilyn T.:Hi Brandon, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... Colin Froggatt set action on date AND time rangeClosed   WPC Product Timer   Updated November 3, 2022 at 9:25am   3 Most recent comment from Janilyn T.:Hi Colin, Thanks for your feedback. Just to be sure, I will provide the correct action setting for your reference: Set out of stock, click Add time, choose On the date: ...., then click Add time again ... Renier Smook Drop down or combinationsClosed   WPC Linked Variation   Updated November 3, 2022 at 8:35am   4 Most recent comment from Janilyn T.:Hi Renier,WPC Linked Variation plugin only accepts Button type swatches for attributes, it's impossible to use drop-down in this plugin.If you would like to use different types of interfaces for ...