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Public Tickets

Lucas Product Bundles + Variation Swatches not working on Quick View FlatsomeClosed   WPC Product Bundles   Updated November 2, 2022 at 8:01am   2 Most recent comment from Janilyn T.:Hi Lucas,Thanks for contacting us here.If you are using the free version of WPC Smart Quick View, then the popup won't have the Add to Cart and View product details buttons so customers won' ... Vanita Not correct plugin?Closed   WPC Product Bundles   Updated November 1, 2022 at 3:09am   2 Most recent comment from Janilyn T.:Hi Vanita,Thanks for contacting us here.I have checked your bundle product, it is possible for customers to remove any unwanted item by adjusting the quantity to 0. When they press the Add to Cart but ... Luke WPC Variation Swatches not rounded when used for WPC Linked VariationsClosed   WPC Linked Variation   Updated October 28, 2022 at 9:15am   2 Most recent comment from Janilyn T.:Hi Luke,Thanks for contacting us here.Indeed, the rounded corner setting from the WPC Variations Swatches are not applying to Linked Variation. We can help you change it to the rounded corner by using ... Florian le Grelle Problem with translation with WPMLClosed   WPC Grouped Product   Updated October 28, 2022 at 8:59am   2 Most recent comment from Janilyn T.:Hi Florian, Thanks for contacting WPClever Support Forum.  For your information, in some product translating plugins like WPML or Polylang, the sub-products won't be automatically translated and ... Gosia product nameClosed   WPC Composite Products   Updated October 27, 2022 at 8:35am   2 Most recent comment from Janilyn T.:Hi Gosia,Thanks for contacting us here.I'm not really getting your question. Did you mean you would like to hide all component product names until customers click on the drop-down to select a pr ... Izzul Syazani Bought together did not automatically update the cartClosed   WPC Frequently Bought Together   Updated October 27, 2022 at 8:19am   2 Most recent comment from Janilyn T.:Hi Izzul, Thanks for contacting us here. For your information, our plugin isn't supposed to update the prices when there is any change in terms of quantity or product choice on the cart page. Use ... Chris Hill Alert MessageClosed   WPC Grouped Product   Updated October 26, 2022 at 7:50am   3 Most recent comment from Chris Hill:Hi Janilyn,Many thanks for you reply, that was just what I was looking for.Thank you Colin Froggatt customise popup messageClosed   WPC Product Timer   Updated October 26, 2022 at 5:43am   3 Most recent comment from [deleted]:Hi,"Sorry, this product is unavailable. Please choose a different combination." This is a notice of Woocommerce.To fix it. You can use The Loco Translate Localization Plugin jason add to cart button has a redundant qty box next to it plus one enxt to eah product, see picClosed   WPC Grouped Product   Updated October 26, 2022 at 4:20am   2 Most recent comment from Janilyn T.:Hi Jason,Thanks for contacting us here.I have checked your product, this is the normal setting default by WooCommerce. If you would like to hide the Quantity input next to the Add to Cart button, pl ... Dimitrios Pavlidis WPC Show Single Variations and Product BundlesClosed   WPC Product Bundles   Updated October 26, 2022 at 3:04am   2 Most recent comment from Janilyn T.:HI Dimitrios,Thanks for contacting us here.For your information, the WPC Show Single Variations plugin is for displaying variations as single items in shop and archive pages only. It is not applicable ... Alan Mini cart won't update after going to prevoius pageClosed   WPC Fly Cart   Updated October 26, 2022 at 2:58am   5 Most recent comment from Janilyn T.:Hi Alan,Yes, please use that option to force the cart reloading when visitors go back to previous page. It will make sure the item count is correct all the time.Best regards. Floriant Color changeClosed   WPC Fly Cart   Updated October 25, 2022 at 8:48am   9 Most recent comment from [deleted]:When you are in need of help, please submit a new ticket to let us know at our Support Forum at any time. We are always at your service. Ria Bloem After I bought premium version its not workingClosed   WPC Frequently Bought Together   Updated October 21, 2022 at 2:49am   2 Most recent comment from Janilyn T.:Hi Ria, Thanks for contacting us here. From the dashboard, please navigate to the WPClever >> Bought Together then find Search setting and check if you have chosen "All" or not. This will enable al ... Kelly Lloyd Product Smart Bundles compatibility with Woocommerce Subscriptions?Closed   WPC Product Bundles   Updated October 21, 2022 at 1:48am   2 Most recent comment from Janilyn T.:Hi Kelly, Thank you for contacting WPClever Support Forum.The WooCommerce Subscription plugin is not fully compatible with our plugin.  For your information:  In the free version of our plugin, onl ... Blake Lemmons Smart notification questionClosed   Other Plugins   Updated October 20, 2022 at 4:07am   3 Most recent comment from [deleted]:Hi,Please add the below custom code (How to add custom code?) // Wpclever team support ticket-3146722 add_filter( 'WPCSN/new_orders/item_title', function($title, $_name, $_address, $order){ ...