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Public Tickets

Antonis Replace Wishlist text to Heart icon.Closed   WPC Smart Wishlist   Updated June 27, 2022 at 2:45am   2 Most recent comment from Janilyn T.:Hi Antonis,Thanks for contacting us here.For your question, it's yes. We can even help you add the Wishlist button as a floating icon on product image in the product archive like this demo: http ... Animesh Giri Qantity Increease/Decreese IsuueClosed   WPC Product Bundles   Updated June 27, 2022 at 2:00am   2 Most recent comment from Janilyn T.:Hi Animesh, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. It seems that you are talking about the Smart ... Shannon Wrong Subtotal In Cart/Checkout ItemizationClosed   WPC Composite Products   Updated June 24, 2022 at 8:51am   4 Most recent comment from Janilyn T.:Hi Shannon,There are many possible causes of incorrect pricing issues. We cannot list everything here.You can check it on your own by doing this:- Create a full backup of your site and keep it in a sa ... Giacomo Scirocchi Polylang SupportClosed   WPC Product Tabs   Updated June 24, 2022 at 8:41am   4 Most recent comment from Janilyn T.:Hi Giacomo,May I have a link to your published product with that tab to check?I will send your ticket to one of our developers so that he can guide you further.Best regards. DJ Critical error when adding composite product to cartClosed   WPC Composite Products   Updated June 23, 2022 at 11:47am   2 Most recent comment from Janilyn T.:Hi DJ,Please see my response in your Private ticket. I have sent a note to list all of your issues in that ticket sent to our developer so that he can fix them all for you at once.Best regards. Kelly Klinck Presales QuestionClosed   WPC Grouped Product   Updated June 22, 2022 at 9:48am   2 Most recent comment from Janilyn T.:Hi Kelly, Thanks for your interest in our plugins. For your information, if you would like to sell entailed service or attached products to the main item, then you can use the WPC Frequently Bought ... Sven Möller Solis Where is Composite Product information stored in DBClosed   WPC Composite Products   Updated June 22, 2022 at 2:15am   3 Most recent comment from Dustin H.:Hi Sven, Our plugin stores the composite data in post metadata with keys starting with 'wooco_'. You can see the full list here https://www.screencast.com/t/yjuqy6xlN wooco_components wooco ... Boumahdi Refund / I've bought the wrong productClosed   Refund/ Invoice Request   Updated June 19, 2022 at 3:31am   3 Most recent comment from Dustin H.:Hi Boumahdi,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and supp ... Bente van der Made Beaver Builder & Product BundlesClosed   WPC Product Bundles   Updated June 17, 2022 at 8:28am   3 Most recent comment from Janilyn T.:Hi Bente, Thanks for your feedback. I'm glad that it is working now. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issue ... Sven Möller Solis Add Component to Single Product (or variable product)Closed   WPC Composite Products   Updated June 17, 2022 at 7:47am   2 Most recent comment from Janilyn T.:Hi Sven,Thanks for contacting us here.For your information, technically, it's possible to combine Smart composite and Bought Together in a single offer. In that, smart composite is the main prod ... Cindy LoadingClosed   WPC Fly Cart   Updated June 16, 2022 at 10:47am   2 Most recent comment from Janilyn T.:Hi Cindy,Thanks for contacting us here.Have you just updated our plugin to the latest version on your site?Kindly note that after any major updates or upgrades, you should always clear both your site& ... Neil Add composite price on to API   WPC Composite Products   Updated June 14, 2022 at 1:07pm   7 Most recent comment from Neil:Per fect, thank you very much for your help. Julie Olson Rachlin Change quantity of individual products in the cartClosed   WPC Product Bundles   Updated June 14, 2022 at 10:54am   2 Most recent comment from Janilyn T.:Hi Julie,For your information, it's impossible to change the quantity of sub-products on the cart page as it might affect the pricing and calculations of discounts. There are cases when customers ... Julie Olson Rachlin Apply shipping fee to each grouped product   WPC Grouped Product   Updated June 14, 2022 at 10:50am   2 Most recent comment from Janilyn T.:Hi Julie, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... Adam Text not in the middelClosed   WPC Composite Products   Updated June 14, 2022 at 10:28am   2 Most recent comment from Janilyn T.:Hi Adam, Thank you for contacting WPClever Support Forum. We’ve received your question. However, we need more information in order to help you with the custom codes. Please provide us with a link ...