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Public Tickets

Kevin de Widt plus/minus button. Not possible to press the plus button.Closed   WPC Product Bundles   Updated October 3, 2022 at 10:53am   5 Most recent comment from [deleted]:If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating. https://wordpress.org/support/plugin/woo-product-bundle/reviews?rate=5#new-post Thank ... Johan Shop Manager account cannot access the order notesClosed   Other Plugins   Updated October 3, 2022 at 10:32am   2 Most recent comment from Janilyn T.:Hi Johan,Thanks for contacting us here.Did you mean the issue you described occurred in our WPC Order Notes plugin? If that is the case, please provide us with more images of your backend error so th ... Victoria Schmidt Premium LicenseClosed   WPC Product Bundles   Updated October 3, 2022 at 9:51am   2 Most recent comment from Janilyn T.:Hi Victoria,Thanks for contacting us here.After downloading the zip file, please go to Plugins section, upload the file then activate the Premium version. You should deactivate the free version if yo ... wei variations disappearClosed   WPC Grouped Product   Updated October 3, 2022 at 9:49am   2 Most recent comment from Janilyn T.:Hi Wei, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, the free version of WPC Group ... Suonsophal change the auto-calculated price to fix the price in WPC group product.Closed   WPC Grouped Product   Updated October 3, 2022 at 9:43am   2 Most recent comment from Janilyn T.:Hi Suonsophal,Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. For your information, it's impossible to ... Darren Drop down variablesClosed   WPC Composite Products   Updated September 30, 2022 at 2:31am   3 Most recent comment from [deleted]:Hi,Please add the below custom code (How to add custom code?) // Wpclever team support ticket-3134955 add_filter('wooco_product_data', function($product_data, $product){ if( $product->i ... Sanja Sentic Variation Swatches: Feature new variationsClosed   Other Plugins   Updated September 29, 2022 at 4:50am   2 Most recent comment from Janilyn T.:Hi Sanja,Thanks for contacting us here.I have consulted our developers about your question. Unfortunately, we cannot add this feature. Instead, you can kindly use this workaround by setting the newl ... Darren Ackers currency switcher and woo add to cart quantityClosed   WPC Composite Products   Updated September 27, 2022 at 1:46pm   2 Most recent comment from Janilyn T.:Hi Darren,Thanks for contacting us here.I have consulted our compatibility list and our developers, unfortunately, we doesn't find any fully compatible plugin for currency switching use yet. I� ... Teresa webber dean Admin variations stock statusClosed   WPC Variations Radio Buttons   Updated September 27, 2022 at 1:40pm   2 Most recent comment from Janilyn T.:Hi Teresa,Thanks for contacting us here.Please check the Inventory tab of the variable product page, if you have enabled "Manage stock  level (quantity)" and enter a stock quantity there, then you ca ... Danielle Arnold Arnold not showing in Search and filter ProClosed   WPC Product Bundles   Updated September 26, 2022 at 8:14am   2 Most recent comment from Janilyn T.:Hi Danielle,Thanks for contacting us here. We are not available at the weekend so today we are able to process your request.Maybe there is a conflict between these two so the Search and Filter Pro ne ... Dale Palmer Option Labels for the DropdownClosed   WPC Variations Radio Buttons   Updated September 23, 2022 at 11:08am   3 Most recent comment from [deleted]:Hi,You can use the Loco Translate Localization Plugin:+ Tutorial: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002311458-How-To-Use-The-Loco-Translate-Localization-Plugin Bill Click Event in Google Tag ManagerClosed   WPC Smart Compare   Updated September 23, 2022 at 9:40am   3 Most recent comment from Janilyn T.:Hi Bill, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you en ... Josh L Can't verify keyClosed   WPC Product Bundles   Updated September 23, 2022 at 9:19am   2 Most recent comment from Janilyn T.:Hi Josh, I have sent the explanations in your previous ticket.  To show transparency, I will explain it again here for other users' references as well. The issue of not being able to verify the ... Alexandra Ciolea thumbnail of none-optionClosed   WPC Composite Products   Updated September 22, 2022 at 9:23am   2 Most recent comment from Janilyn T.:Hi Alexandra,Thanks for getting in touch.You can choose to use Custom image then upload your own image for the Option None from the plugin setting: You can read more about that here: https://doc.wpc ... Luke Kilgour How to change suggested products based on variantClosed   WPC Frequently Bought Together   Updated September 22, 2022 at 9:21am   4 Most recent comment from Janilyn T.:Hi Luke,Thanks for your kind words. We are glad to know that users like our plugins. Actually, there is a workaround for that if you would like to create deals with products related to each other. Ho ...