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Public Tickets

Ken Lyle Pure Bundles With No Base ProductClosed   WPC Frequently Bought Together   Updated November 10, 2022 at 3:58am   2 Most recent comment from Janilyn T.:Hi Ken,Thanks for contacting us here.In your case, it would be a kit-building offer. You can kindly try our WPC Composite Products plugin. The free version is available in the WordPress repository. T ... kaloian Working problem with the shortcode [woobt]Closed   WPC Frequently Bought Together   Updated November 9, 2022 at 4:39am   2 Most recent comment from Janilyn T.:Hi Kaloian,Thanks for contacting us here.For your information, indeed there's a critical error in displaying Bought Together list on the variable product page. It's a critical issue by natur ... Dan Landrum Variation Product NamesClosed   WPC Composite Products   Updated November 7, 2022 at 10:57pm   3 Most recent comment from Dan Landrum:Thank you Janilyn, that fixed it. Lisa plugin capabilitiesClosed   WPC Product Bundles   Updated November 7, 2022 at 3:28am   2 Most recent comment from Janilyn T.:Hi Lisa,Thanks for contacting us here.For your information, WPC Product Bundles only accepts the default interfaces or 4 interfaces from our WPC Variations Radio Buttons plugin (radio buttons,  ddSli ... Lisa default product variations settingsClosed   WPC Grouped Product   Updated November 7, 2022 at 3:14am   2 Most recent comment from Janilyn T.:Hi Lisa,Thanks for contacting us here.For your information, our plugin doesn't offer any feature for adding default variations for variable products. In order to load the Smart Grouped product p ... Lindsay Regular price/auto-calculated price not including taxClosed   WPC Product Bundles   Updated November 7, 2022 at 3:11am   4 Most recent comment from Janilyn T.:Hi Lindsay, Thanks for your feedback. I'm glad that it was solved. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues ... Brandon Shinoski Previous conditional discounts are still being applied to Composite productClosed   WPC Composite Products   Updated November 3, 2022 at 10:03am   4 Most recent comment from Janilyn T.:Hi Brandon, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... Colin Froggatt set action on date AND time rangeClosed   WPC Product Timer   Updated November 3, 2022 at 9:25am   3 Most recent comment from Janilyn T.:Hi Colin, Thanks for your feedback. Just to be sure, I will provide the correct action setting for your reference: Set out of stock, click Add time, choose On the date: ...., then click Add time again ... Renier Smook Drop down or combinationsClosed   WPC Linked Variation   Updated November 3, 2022 at 8:35am   4 Most recent comment from Janilyn T.:Hi Renier,WPC Linked Variation plugin only accepts Button type swatches for attributes, it's impossible to use drop-down in this plugin.If you would like to use different types of interfaces for ... Lucas Product Bundles + Variation Swatches not working on Quick View FlatsomeClosed   WPC Product Bundles   Updated November 2, 2022 at 8:01am   2 Most recent comment from Janilyn T.:Hi Lucas,Thanks for contacting us here.If you are using the free version of WPC Smart Quick View, then the popup won't have the Add to Cart and View product details buttons so customers won' ... Vanita Not correct plugin?Closed   WPC Product Bundles   Updated November 1, 2022 at 3:09am   2 Most recent comment from Janilyn T.:Hi Vanita,Thanks for contacting us here.I have checked your bundle product, it is possible for customers to remove any unwanted item by adjusting the quantity to 0. When they press the Add to Cart but ... Luke WPC Variation Swatches not rounded when used for WPC Linked VariationsClosed   WPC Linked Variation   Updated October 28, 2022 at 9:15am   2 Most recent comment from Janilyn T.:Hi Luke,Thanks for contacting us here.Indeed, the rounded corner setting from the WPC Variations Swatches are not applying to Linked Variation. We can help you change it to the rounded corner by using ... Florian le Grelle Problem with translation with WPMLClosed   WPC Grouped Product   Updated October 28, 2022 at 8:59am   2 Most recent comment from Janilyn T.:Hi Florian, Thanks for contacting WPClever Support Forum.  For your information, in some product translating plugins like WPML or Polylang, the sub-products won't be automatically translated and ... Gosia product nameClosed   WPC Composite Products   Updated October 27, 2022 at 8:35am   2 Most recent comment from Janilyn T.:Hi Gosia,Thanks for contacting us here.I'm not really getting your question. Did you mean you would like to hide all component product names until customers click on the drop-down to select a pr ... Izzul Syazani Bought together did not automatically update the cartClosed   WPC Frequently Bought Together   Updated October 27, 2022 at 8:19am   2 Most recent comment from Janilyn T.:Hi Izzul, Thanks for contacting us here. For your information, our plugin isn't supposed to update the prices when there is any change in terms of quantity or product choice on the cart page. Use ...