Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Fabrizio How to edit alert message and choose format textClosed   WPC Product Bundles   Updated April 9, 2021 at 2:19am   9 Most recent comment from [deleted]:Hi Fabrizio,Thank you for the feedback. We're glad we have been able to help you out.  If you're satisfied with our support and the quality of our plugin, please reward us with a full five ... Gethin Jones Can I uncheck an item as default option?Closed   WPC Composite Products   Updated April 8, 2021 at 9:35am   4 Most recent comment from Gethin Jones:Brill Yovani Issue on FireFox and Microsoft Edge BrowserClosed   WPC Product Bundles   Updated April 8, 2021 at 8:50am   3 Most recent comment from Janilyn T.:Thanks for your feedback, Yovani. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you enc ... antonio Buy licenceClosed   Refund/ Invoice Request   Updated April 8, 2021 at 2:14am   7 Most recent comment from Dustin H.:Thanks for your purchase!Please download the invoice in the attachment and premium version here https://www.dropbox.com/s/fun3pb5kf3e6y51/wpc-product-quantity-premium-215.zip?dl=1Also, read our FAQs� ... igo Grouped products missing feature.Closed   WPC Grouped Product   Updated April 7, 2021 at 4:31am   2 Most recent comment from Janilyn T.:Hi Igo,Thanks for contacting us here.For your information:- Only Smart Bundles and Composite Products have min/max limit for subproducts. However, buyers cannot remove any bundled product from the car ... Mark Eastway Product Prices Not Adding UpClosed   WPC Grouped Product   Updated April 6, 2021 at 9:10am   2 Most recent comment from Janilyn T.:Hi Mark,Thanks for contacting us here.I've checked your product and found the reason why it's not working on 2 first products. It's because you're using the Variations Swatches plu ... Patrik How to allow backorder based on product stock.Closed   WPC Product Bundles   Updated April 5, 2021 at 9:07am   2 Most recent comment from Janilyn T.:Hi Patrik,Thanks for contacting us here. Yes, the stock management of bundle will be configured based on the stock quantity of the bundled product that has the lowest stock. There is no way to overrid ... John Whitney Name Your Price show/hideClosed   Other Plugins   Updated April 2, 2021 at 10:34pm   4 Most recent comment from John Whitney:Thank you. I'd like the division to hide or show when clicking +- next to the price.  Jeremy Custom Thumbnail ImageClosed   WPC Smart Compare   Updated May 10, 2021 at 2:37pm   6 Most recent comment from Jeremy:Sorry for the follow up on a solved ticket. Trying that filter only replaces the main image, not the images in the comparison bar. I'm also having a little bit of trouble in that I'm actual ... aaron setting up a bundle offerClosed   WPC Product Bundles   Updated April 2, 2021 at 7:38am   2 Most recent comment from Janilyn T.:Hi Aaron,Thanks for contacting us here.For your information, this alert will appear when there is at least one variable product in a smart bundle or you have configured the min/max settings that requi ... Bujamin Saliu Timer issueClosed   WPC Countdown Timer   Updated April 1, 2021 at 9:56am   2 Most recent comment from Janilyn T.:Hi Bujamin,Thanks for contacting us here.The reason why your timer is not working because it actually involves 2 executive days, not a 24-hour duration. Our timer plugin only carries 1 date & 1 time. ... Grant Rogers Can i remove the bundle line item and only keep bundled products on the woo orderClosed   WPC Product Bundles   Updated April 1, 2021 at 3:26am   2 Most recent comment from Janilyn T.:Hi Grant, Thanks for contacting WPClever Support Forum. For your information: Our developers have integrated the options for hiding bundles/bundled products in PDF invoices for some common plugins. Yo ... Fabrizio Variation price formatClosed   WPC Product Bundles   Updated April 2, 2021 at 4:17am   8 Most recent comment from [deleted]:Hi Fabrizio, Thanks for your feedback. I'm glad that it was solved / you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a n ... Ignacio Marquínez Fernández de Betoño Customize textClosed   WPC Product Bundles   Updated March 31, 2021 at 2:40pm   3 Most recent comment from Henry N.:Hi Ignacio,You can use this to change woosb alert: add_action( 'wp_enqueue_scripts','woosb_wp_enqueue_scripts');function woosb_wp_enqueue_scripts(){    wp_localize_script( ' ... Elise Bruneau Can't remove stock on Bundle even if "manage at bundle level" is uncheckedClosed   WPC Product Bundles   Updated March 31, 2021 at 1:12pm   5 Most recent comment from Janilyn T.:Thanks for your feedback, Elise. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you enc ...