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Public Tickets

Sebastian Prentice Woocommerce Single Product Page, Componant Selection not appearingClosed   WPC Composite Products   Updated February 15, 2022 at 10:29am   2 Most recent comment from Janilyn T.:Hi Sebastian, Thanks for contacting us here. Please check the visibility settings of your sub-products. Also, each of your products must be configured with a price as well to be purchasable. For your ... Rachel Posey Trying to fix font loading issue with fly cart, icon disappearsClosed   WPC Fly Cart   Updated February 15, 2022 at 7:49am   3 Most recent comment from Dustin H.:Hi Rachel,I've checked your website goingupeducation.com and seen our plugin wasn't installed here. Also, your site hasn't FontAwesome icons library, that is why it shows the square. Johan Issue regarding showing wrong priceClosed   WPC Product Bundles   Updated February 14, 2022 at 5:06am   2 Most recent comment from Janilyn T.:Hi Johan, Thanks for contacting WPClever Support Forum. I have checked your product and the reason why it was not working was due to the variation swatches you were using. You can try deactivating t ... Berti Gaupp Wrong subtotal/total calculation in cardClosed   WPC Product Bundles   Updated February 11, 2022 at 5:30am   5 Most recent comment from Janilyn T.:Hi All,The issue with coupon application can be triggered by the kind of coupons (WooCommerce or generated by external coupon plugins) or the influence of other external discount & pricing plugins as ... DEREK FRANCIS WATSON how do i remove the hopping cart picture from the main menuClosed   WPC Fly Cart   Updated February 10, 2022 at 7:06am   4 Most recent comment from Janilyn T.:Hi Derek, Thanks for your feedback. I'm glad that it was solved. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues a ... Connor Ajax wishlistClosed   WPC Smart Wishlist   Updated February 10, 2022 at 6:11am   2 Most recent comment from Janilyn T.:Hi Connor, Thank you for reaching out to us. For your information, our plugin supports AJAX, however, for some themes, the AJAX script might not be the standardized one. You can kindly install this pl ... Greg Buchanan Dropdowns not rendering on composite productClosed   WPC Composite Products   Updated February 8, 2022 at 2:03pm   2 Most recent comment from Janilyn T.:Hi Greg,Thanks for contacting us here.We have just released the version 4.1.4, please update then clear your site's caches and cookies before checking it again.I'm waiting for your feedback ... Tomaz Product bundles and discounts   WPC Product Bundles   Updated February 8, 2022 at 1:39pm   6 Most recent comment from Jonas Sundquist:What is the solution to this? I have a similar problem. Nurul Ain Abdul Rahim The plugin is not compatible with WooCommerce Fees and Discounts pluginClosed   WPC Product Quantity   Updated February 8, 2022 at 1:26pm   2 Most recent comment from Janilyn T.:Hi Nurul,Thanks for contacting us here. We have been off for one week to celebrate the Lunar New Year. We have informed that in our Auto Responder, may you have missed that message.Please refer to you ... nigel How to use Name your Price fields with Gutenberg Block Editor   Other Plugins   Updated February 8, 2022 at 1:23pm   2 Most recent comment from Janilyn T.:Hi Nigel, Thank you for contacting WPClever Support Forum. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. We’ve received you ... Harith Cooray Ability to add addons for component in a composite productClosed   WPC Composite Products   Updated February 8, 2022 at 12:43pm   2 Most recent comment from Janilyn T.:Hi Harith,Thanks for contacting us here. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.For your information, unfortunately, we ... Fabio Grouped product specific total unitsClosed   WPC Grouped Product   Updated February 8, 2022 at 12:34pm   2 Most recent comment from Janilyn T.:Hi Fabio,Thanks for contacting us here. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. For your information, there's no ... Tim regular productClosed   WPC Frequently Bought Together   Updated February 8, 2022 at 4:24am   3 Most recent comment from Janilyn T.:Hi Tim, Thank you for reaching out to us. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. For your issue, you can kindly insta ... Tim QuantityClosed   WPC Frequently Bought Together   Updated February 8, 2022 at 4:18am   2 Most recent comment from Janilyn T.:Hi Tim,Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.You can enable the Sync quantity option from the Bought Together tab to ma ... David Howse Product add ons and Composite productsClosed   WPC Composite Products   Updated February 8, 2022 at 3:55am   2 Most recent comment from Janilyn T.:Hi David,Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.I checked your product, you are using the variation swatches interface f ...