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Public Tickets

Adrienne Ramos we are unable to add products to cart that are utilizing the grouped product pluginClosed   WPC Grouped Product   Updated April 18, 2022 at 6:39am   2 Most recent comment from Janilyn T.:Hi Adrienne, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. We’ve received your ticket. However, the de ... Massimiliano Decimal TroubleClosed   Other Plugins   Updated April 18, 2022 at 6:23am   2 Most recent comment from Janilyn T.:Hi Massimiliano, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.We’ve received your ticket. However, the ... Laura Wagner Auto(de)select Product by choosing variationClosed   WPC Frequently Bought Together   Updated April 14, 2022 at 3:20pm   11 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Alexandre Mensi Lightbox on product thumbnailClosed   WPC Product Bundles   Updated April 14, 2022 at 4:21am   2 Most recent comment from Janilyn T.:Hi Alexandre,Thanks for contacting us here.You can kindly install the WPC Smart Quick View plugin, then choose "Open in quickview popup" for the Link to individual product. This plugin can offer Quic ... Michael Flodin Price in CART is set to ZEROClosed   WPC Composite Products   Updated April 13, 2022 at 8:01am   4 Most recent comment from Janilyn T.:Hi Michael,Thanks for the link.I checked and seemed that you are using an outdated version of our plugin. Please update to version 5.0.5 - the latest - then clear the caches and cookies from the site ... Preppy Foods Quick view customizationClosed   WPC Smart Quick View   Updated April 12, 2022 at 1:12pm   5 Most recent comment from Preppy Foods:That worked thanks! Nara Variation Images are too small.Closed   WPC Linked Variation   Updated April 11, 2022 at 11:43pm   2 Most recent comment from Dustin H.:Hi Nara,Please add the below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .wpclv-attributes .wpclv-terms .wpclv-term.wpclv-term-image { width: 80px; height: auto; } ... Armando Paredes plugin does not show smart bundles product type optionClosed   WPC Product Bundles   Updated April 8, 2022 at 5:41am   5 Most recent comment from Janilyn T.:Hi Armando,I used the credentials you provided to log in and install the free version of WPC Product Bundles for your site: https://www.screencast.com/t/P6trFneyj. Now you can create smart bundles wi ... Ryan Sigg Presale - Compatibility with WooCommerce Subscriptions?Closed   WPC Product Bundles   Updated April 6, 2022 at 4:36am   2 Most recent comment from Janilyn T.:Hi Ryan,Thanks for contacting us here.Since smart bundle is a product type, so it cannot be a subscription product. If you would like to add the subscription part to a smart bundle, it might not work. ... kevin pensec landemaine Issue added to cartClosed   WPC Composite Products   Updated April 6, 2022 at 3:46am   2 Most recent comment from Janilyn T.:Hi Kevin,Thanks for contacting us here.I have checked your product and it is added to cart properly. The issue is with the cart update, not with our plugin. Cart is updated after a few seconds pressin ... Joana Sale Badge not displaying % as per theme's configurationClosed   WPC Product Bundles   Updated April 5, 2022 at 5:11pm   10 Most recent comment from Joana:Hi Dustin, thank you for your reply. I managed to make it visible using a plugin for that. I believe there was some incompatibility going around that was preventing it from working properly.Thank you ... Johan Nilsson Remove bundle price from bundled product pageClosed   WPC Product Bundles   Updated April 5, 2022 at 10:01am   2 Most recent comment from Janilyn T.:Hi Johan,Thanks for contacting us here.It seems that the image you took is from a variable product that is added to a smart bundle. In order to hide that line, you can go to the plugin setting under W ... Thoong Chun Onn Disabling add to cart button in quick view does not workClosed   WPC Product Bundles   Updated April 4, 2022 at 8:06am   2 Most recent comment from Janilyn T.:Hi Thoong, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. ... Riku Decimal quantities unusable with mobile phones.Closed   WPC Product Quantity   Updated April 1, 2022 at 5:08pm   2 Most recent comment from Dustin H.:Hi Riku,Our plugin has the auto-correct value function while entering, it will run each second and that seems not enough when using a mobile device. You can watch the screen record video https://www. ... Md. Iqbal Hossain Issue when deleting a bundled item directly but it's still showing under bundled productClosed   WPC Product Bundles   Updated April 1, 2022 at 3:39pm   3 Most recent comment from Md. Iqbal Hossain:Thanks Janilyn