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Public Tickets

Daniel Huthwaite WPC Store not installingClosed   Other Plugins   Updated February 7, 2022 at 7:08am   4 Most recent comment from Daniel Huthwaite:Hello,This hasnt answered the issue I am facing. I am having issues with the theme, cart page, checkout and headers arent in line and look nothing like the template demo...Thank you Ronald Hide the “sale" label on category page and home pageClosed   WPC Product Bundles   Updated January 31, 2022 at 11:41am   6 Most recent comment from Donovan:Hi we have the premium version, how do we diplay the percentage and not the sale icon? Our website: www.lilacdonkey.com.  As you can see I have added the code you suggested below and this hides all ... samuel I have purchased WP Clever twice. Could you cancel one and provide me the refund, please?Closed   Refund/ Invoice Request   Updated January 31, 2022 at 5:35am   2 Most recent comment from Dustin H.:Hi Samuel,Thanks for your purchase!I've issued a refund for one of your payments Kostas Component name translationClosed   WPC Composite Products   Updated January 28, 2022 at 3:45pm   3 Most recent comment from Janilyn T.:Hi Kostas, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... PWG Media Combine 2 bundles in 1 ProductsClosed   WPC Product Bundles   Updated January 28, 2022 at 3:25pm   2 Most recent comment from Janilyn T.:Hi PWG,In order to link 2 bundles by a common attribute, you should follow the below process:- Create a new common attribute under Products >> Attributes.- Configure the terms for that Attributes. Eac ... BELKIS PLAZA Wrong final price in Cart and Checkout PagesClosed   WPC Composite Products   Updated January 27, 2022 at 4:34am   4 Most recent comment from Janilyn T.:Hi Belkis,In the WordPress repository, there are many types of themes and to make our plugins work with all of them is impossible. No plugins can claim to be fully compatible with all themes out there ... Holger Morlok CSS Problems (shopping cart button) with Variations and ElementorClosed   WPC Frequently Bought Together   Updated January 26, 2022 at 6:47am   4 Most recent comment from Holger Morlok:Thanks a lot ... i worked. But now we have the next Problem, but i will open an new Ticket :-) Vincent Request refundClosed   Refund/ Invoice Request   Updated January 26, 2022 at 2:35am   2 Most recent comment from Dustin H.:Hi Vincent,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and suppo ... Izzul Syazani Not working with WPC Product QuantityClosed   WPC Product Bundles   Updated January 24, 2022 at 4:30am   2 Most recent comment from Janilyn T.:Hi Izzul,Thanks for contacting us here.We have received some reports about similar issues. We have spent some time to gather more information about the errors as we could not retrieve them on our test ... Ioannis Tarasidis Clear button can not be clickedClosed   WPC Frequently Bought Together   Updated January 24, 2022 at 3:33am   3 Most recent comment from Dustin H.:Hi Loannis,Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woobt-products .woobt-product .variations_form .variations .theme-select { min-width: 180px; } PC_Repair_Guru How to have disabled the price view?Closed   WPC Smart Quick View   Updated January 24, 2022 at 3:21am   3 Most recent comment from Janilyn T.:Hi PC_Repair_Guru, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in c ... stef Van der Velden Is it possible to show; WPC name your price, in WPC quick view for woocommerceClosed   WPC Smart Quick View   Updated January 22, 2022 at 12:51am   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-name-your-price/reviews/?fi ... Mikael Östh Published product has a bug, Cannot choose number of productsClosed   WPC Product Bundles   Updated January 21, 2022 at 12:01pm   2 Most recent comment from Janilyn T.:Hi Mikael,Thanks for contacting us here.I checked your image, your product is crossed out, which means it's out of stock. If you mean the text displayed on the dropdown, it's the attribute ... Frank-Michael Incompatible Product CombinationsClosed   WPC Composite Products   Updated January 21, 2022 at 11:24am   2 Most recent comment from Janilyn T.:Hi Frank,What you described is technically impossible with our plugin, however, there's another way to combine plugins to achieve that.In that case, I suggest that you create different composite ... DEREK FRANCIS WATSON Background image shopping cartClosed   WPC Fly Cart   Updated January 20, 2022 at 4:52am   2 Most recent comment from Janilyn T.:Hi Derek,Thanks for contacting us here.Please check the plugin settings under WPClever >> Fly Cart >> Style to see if you have chosen the Background image option: https://www.screencast.com/t/TrEd11N ...