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Public Tickets

Chook Shee Hong Product Expiry Date Price AdjsutmentClosed   WPC Product Timer   Updated June 29, 2021 at 1:49pm   4 Most recent comment from Janilyn T.:Hi Chook,We have received some reports about issues with the stock update before with these plugins, so we recommend you use them with care.Best regards. John Michael Manalo Bundle or CompositeClosed   WPC Product Bundles   Updated June 28, 2021 at 2:54pm   2 Most recent comment from Janilyn T.:Hi John, From your description, I recommend choosing the WPC Composite Product plugin since this is the only one that allows adding multiple products for buyers to choose from.You can use this plugin ... olga ImagesClosed   WPC Frequently Bought Together   Updated June 25, 2021 at 5:11pm   3 Most recent comment from Dustin H.:Hi Olga,To change the image size, please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woobt-products .woobt-product .woobt-thumb { width: 120px; flex: 0 ... Philip Change the 'Continue Shopping' text to something elseClosed   WPC Fly Cart   Updated June 25, 2021 at 5:05pm   3 Most recent comment from Dustin H.:Hi Philip,Please read our article here https://wpclever.net/faqs/plugin-translation Julia Show shipping informationClosed   WPC Fly Cart   Updated June 23, 2021 at 6:04pm   3 Most recent comment from Dustin H.:Hi Julia,Please ensure that you added custom code correctly https://wpclever.net/faqs/add-custom-codeAfter adding the code, please update the cart (add or remove a product) to see the changes. Peter WPC Bundles FunctionsClosed   WPC Product Bundles   Updated June 23, 2021 at 11:38am   4 Most recent comment from Janilyn T.:Hi Peter,In case your offer contains both required and optional products like that, I recommend that you use the WPC Composite Products. You can configure as below to make sure your buyers will always ... Chashmay Online Glasses StoreClosed   Updated June 23, 2021 at 10:27am   2 Most recent comment from Janilyn T.:Hi Chashmay,Thanks for contacting us here.May I ask which plugin do you need help with and what your problem is? I cannot figure out from your introduction.Best regards. Merlin cart page is not workingClosed   WPC Product Bundles   Updated June 22, 2021 at 10:22am   2 Most recent comment from Janilyn T.:Hi Merlin,Thanks for keeping up. I have sent the information to our developers and he will be checking on your site for some hours. He will contact you right when finding out anything helpful.Best reg ... Tim Setting up.Closed   WPC Composite Products   Updated June 20, 2021 at 11:43pm   2 Most recent comment from Janilyn T.:Hi Tim,Thanks for contacting us here. We're not available at the weekend so today I am back to process your ticket.For your information, if you own a Premium license of our plugin, our developers ... 52Five WPC Fly Cart Icon IssueClosed   WPC Fly Cart   Updated June 19, 2021 at 12:54am   3 Most recent comment from Dustin H.:Hi 52Five,Seem to have the custom snippet on your site prevent loading this CSS file with the name "woofc-fonts". That is why it works when changing to "woofc-fonts-fix".The code looks like that: add ... David Puges Check all productsClosed   WPC Grouped Product   Updated June 19, 2021 at 12:29am   3 Most recent comment from Dustin H.:Hi David,Please add the below custom code (How to add custom code?) /* WPClever */ add_action( 'wp_footer', 'woosg_check_all_btn', 99 ); function woosg_check_all_btn() { ?>  ... jaume Pre-sales question about WPC Composite Products for WooCommerceClosed   WPC Composite Products   Updated June 18, 2021 at 11:23am   4 Most recent comment from Janilyn T.:Thanks for your interest in our plugin. We hope to see you as our users in other plugins: https://profiles.wordpress.org/wpclever/.  I'll close your ticket now. Feel free to contact us again� ... Jeffrey Breij I see auto draft products in my Woocommerce storeClosed   Other Plugins   Updated June 17, 2021 at 9:23am   3 Most recent comment from Jeffrey Breij:Hi Janilyn,I see a WordPress review from this plugin where someone has the same problem, so it would be weird if it's not your plugin. When I deactivate the plugin the products are gone.Kind rega ... Noelia Price doesn´t adjust when the quantity changesClosed   WPC Product Bundles   Updated June 14, 2021 at 8:25am   2 Most recent comment from Janilyn T.:Hi Noelia, Thank you for contacting WPClever Support Forum. We’ve received your ticket. First, please make sure you have used the auto-price instead of manually entering a price in the General tab ... Daniel Gutmann Missing functionClosed   WPC Product Bundles   Updated June 10, 2021 at 7:05am   2 Most recent comment from Janilyn T.:Hi Daniel,Thanks for reaching out to us.For your information, our plugin can only find products that have the Visibility set to Public (not Private or Hidden) and Published. It's impossible to a ...