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Public Tickets

Stéphane Pricing problem with Checkout XClosed   WPC Frequently Bought Together   Updated September 13, 2021 at 8:27am   2 Most recent comment from Janilyn T.:Hi Stéphane, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.Please check the Bought Together tab to see i ... Kris How hide cart ajax on mobile?Closed   WPC Fly Cart   Updated September 11, 2021 at 4:40pm   2 Most recent comment from Dustin H.:Hi Kris,Yes, you can do that. Please add the below custom code (How to add custom code?) add_filter( 'woofc_disable', 'woofc_disable_for_mobile', 99, 1 ); function woofc_disable_ ... Max Translation missing for You may be interested in…Closed   WPC Fly Cart   Updated September 11, 2021 at 9:02am   8 Most recent comment from Dustin H.:Hi Max,I'm so sorry for the late reply!Please update our plugin to the latest version 4.1.3 then you can change this text in the Localization tab https://www.screencast.com/t/46auzVVct Thomas Adding surcharge to bundles?Closed   WPC Product Bundles   Updated September 10, 2021 at 6:35am   2 Most recent comment from Janilyn T.:Hi Thomas,Thanks for contacting us here.Could you please provide more details about what you are trying to achieve? I'm not very clear about which can be useful for your case.If this surcharge is ... Michel Geschiere Error message while adding to cartClosed   WPC Product Bundles   Updated September 9, 2021 at 9:51am   4 Most recent comment from Janilyn T.:Hi Michel,Please check all bundled products you have added and configure a price for each of them so that they can be purchasable and added to the cart: https://www.screencast.com/t/1LVaua4UB8sA.The ... Mazumder Nazmul "Add To Cart" text shows twice in the add to cart buttonClosed   WPC Variations Radio Buttons   Updated September 7, 2021 at 12:26pm   3 Most recent comment from Mazumder Nazmul:Thanks for your quick response. I've checked the issue on every single product on both desktop & mobile, and in shop page, product page, and quick view. Sometimes the issue generates and sometime ... Kasper Only show main product in cartClosed   WPC Grouped Product   Updated September 6, 2021 at 10:15am   4 Most recent comment from Janilyn T.:Hi Kasper,It's not the same with WPC Product Bundles. Bundled products can be hidden on mini-cart, cart, and checkout pages. You can read this documentation for more information: https://doc.wp ... Andrea Ruggeri Add Bundles add to cart into cart pageClosed   WPC Product Bundles   Updated September 6, 2021 at 10:10am   2 Most recent comment from Janilyn T.:Hi Andrea,Thanks for contacting us here. Sorry for the late reply. We've had a short vacation and today our team is back to continue our support session. For your information, it's imposs ... Sergiy quick view popup does not show up on woocommerce pagesClosed   WPC Smart Quick View   Updated September 6, 2021 at 9:42am   2 Most recent comment from Janilyn T.:Hi Sergiy, Thanks for contacting us here. Sorry for the late reply. We've had a short vacation and today our team is back to continue our support session.  We've received your ticket and g ... Leonard Gabriel Grama can`t create bundle productsClosed   WPC Product Bundles   Updated September 6, 2021 at 9:34am   19 Most recent comment from Janilyn T.:Thanks all for the confirmation. I have reported some typical cases to our developers and they have managed to fix them before our short vacation.I'll close this topic right here. Feel free to su ... Andrea Turco Jquery error (countdown doesn't show correctly)Closed   WPC Countdown Timer   Updated September 2, 2021 at 5:43pm   8 Most recent comment from Dustin H.:Thank you so much for the clarify! Mani Arabi Upgrading to premium crashed/corrupted my entire site????Closed   WPC Smart Quick View   Updated September 1, 2021 at 10:53am   3 Most recent comment from Janilyn T.:Hi Mani,Thanks for contacting us here.Whenever you apply major changes on your site, kindly remember to clear both your site's and browser's caches and cookies so that all changes can be upd ... Hafidzuddin Transfer WPC Product Bundles Plugin to another DomainClosed   WPC Product Bundles   Updated September 1, 2021 at 10:52am   2 Most recent comment from Janilyn T.:Hi Hafidzuddin, Thanks for contacting WPClever Support Forum. I have checked your product and the reason why it was not working was due to the variation swatches you were using on bundled products. Yo ... Mirco Warm can't combine some products to a bundleClosed   WPC Product Bundles   Updated September 1, 2021 at 10:38am   3 Most recent comment from Janilyn T.:Hi Davide and Mirco,Recently, we're receiving some reports about users unable to create smart bundles from normal simple and variable products. We have tested our plugin and make sure it is work ... nicolas not show boton quantity in group productClosed   WPC Product Bundles   Updated September 1, 2021 at 9:57am   4 Most recent comment from Janilyn T.:Hi Nicolas,Thanks for the feedback.For your information, when you choose the checkbox as the product selector for the Grouped Product, it will hide the quantity input and make the default quantities o ...