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Public Tickets

Barry English Was I charged or what?Closed   WPC Product Bundles   Updated October 14, 2021 at 9:09am   2 Most recent comment from Janilyn T.:Hi Barry,Thanks for updating the information. I have checked and your license is active now. When you encounter issues with the installation at any time, kindly visit our website here: https://wpclev ... Catalina Linero Product quantity in composite productsClosed   WPC Composite Products   Updated October 11, 2021 at 8:57am   2 Most recent comment from Janilyn T.:Hi Catalina, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. You can set up the quantity rules for your com ... Ahmed Refund RequestClosed   Refund/ Invoice Request   Updated October 11, 2021 at 8:52am   4 Most recent comment from Dustin H.:Hi Ahmed,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support ... Jawad URLClosed   WPC Product Bundles   Updated October 8, 2021 at 8:38am   2 Most recent comment from Janilyn T.:Hi Jawad, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... Carla enable/disable based on user roleClosed   WPC Smart Quick View   Updated October 7, 2021 at 5:18am   2 Most recent comment from Janilyn T.:Hi Carla,Thanks for contacting us here.Currently, we do not have any feature for restricting Quick View based on user roles. Since it's needed to be enabled for the whole store or not at all, I&# ... Charlotte Poulson Plugin not updating- receiving 'bad request' messageClosed   WPC Fly Cart   Updated October 6, 2021 at 9:15am   5 Most recent comment from Dustin H.:Hi Charlotte,I'm so sorry for the late reply!This error https://www.screencast.com/t/yNC75P406a4y is related to your server/hosting config. So, please contact the server/hosting administrator ... Benvest Pty Ltd David Benson Variable product not added to cart properlyClosed   WPC Product Bundles   Updated October 6, 2021 at 8:49am   2 Most recent comment from Janilyn T.:Hi David, Thanks for contacting WPClever Support Forum. I have checked your product and the reason why it was not working was due to the variation swatches you were using.  For your information: Our ... Dolores Costa Showing availability days?Closed   WPC Product Timer   Updated October 6, 2021 at 8:46am   2 Most recent comment from Janilyn T.:HI Dolores,Thanks for contacting us here.You can combine WPC Product Timer and WPC Countdown Timer plugins from our team.- Product Timer: Set the actions for products in the backend.- Countdown Timer ... fernando Can you help me with translation buttons view cart and checkout, so onClosed   Other Plugins   Updated October 6, 2021 at 8:34am   5 Most recent comment from Janilyn T.:Hi Fernando, Thank you for your feedback. I'm glad that you have been able to figure it out. Kindly remember to clear up the caches/cookies frequently on your site and browsers to make sure ever ... nheo Adjust the time when popup appearsClosed   WPC Added To Cart Notification   Updated October 4, 2021 at 4:20am   2 Most recent comment from Janilyn T.:Hi Nheo,Thanks for contacting us here.If your site is using the AJAX Add to Cart, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading� ... Lucas Woocommerce CouponClosed   WPC Product Bundles   Updated October 4, 2021 at 3:26am   6 Most recent comment from Janilyn T.:Hi Kaleem, Thanks for contacting WPClever Support Forum. Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you.In that case, you can ... Laurence Boulanger translation option for the sentence "No, thanks. I don't need this"Closed   WPC Composite Products   Updated October 1, 2021 at 1:27pm   3 Most recent comment from Laurence Boulanger:that's perfect, thank you !! Laurence Boulanger translation Please choose at least one of the listed products before adding this grouped product to the cart.Closed   WPC Grouped Product   Updated October 1, 2021 at 1:27pm   5 Most recent comment from Laurence Boulanger:that's perfect, thank you !! Gabriel Parascan Listings not showing up when not logged in into WP DashboardClosed   WPC Product Bundles   Updated October 1, 2021 at 12:04pm   3 Most recent comment from Janilyn T.:Hi Gabriel,Thanks for the feedback.In case you need specific instructions and tutorials, here's the online documentation of WPC Product Bundles: https://doc.wpclever.net/woosb/ I will close you ... Mar Translate WPC Smart Quick View with WPMLClosed   WPC Smart Quick View   Updated September 30, 2021 at 9:17am   2 Most recent comment from Janilyn T.:Hi Mar, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and responding ...