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Public Tickets

dimas Warning: call_user_func_array()Closed   WPC Smart Wishlist   Updated January 20, 2022 at 3:43am   2 Most recent comment from Janilyn T.:Hi Dimas, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with a link ... Robert StockClosed   WPC Composite Products   Updated January 20, 2022 at 2:53am   6 Most recent comment from Janilyn T.:Hi Robert, Thank you for the feedback.Could you please provide me with a link to your published composite product for checking thew frontend? There are many possible elements that cause a fatal error, ... Cristina i can't add bundle products in a bundleClosed   WPC Product Bundles   Updated January 20, 2022 at 2:49am   2 Most recent comment from Janilyn T.:Hi Cristina, Thanks for contacting us here. For your information, it's impossible to add a smart bundle to another composite product or smart grouped product. These special product types are equa ... Sevda Can Not Calculate Accurate Dİscounted PriceClosed   WPC Frequently Bought Together   Updated January 20, 2022 at 2:38am   2 Most recent comment from Janilyn T.:Hi Sevda,Thanks for contacting us here.Are you using any Quantity plugin or Discount plugin on your site? This is a problem of rounding prices that might come from those kinds of plugin. I have chec ... Nas WP All ImportClosed   WPC Frequently Bought Together   Updated January 17, 2022 at 9:00am   3 Most recent comment from Dustin H.:Hi Nas,We saved the frequently bought together products in the product metadata with the special structure, so quite difficult to do that on the import file. Thiago Amorim Quantity does not add upClosed   WPC Frequently Bought Together   Updated January 17, 2022 at 7:53am   4 Most recent comment from Janilyn T.:Hi Thiago, Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you.As I have stated in last my ticket, we have one last week off in Dec ... Thomas Rizzi Link zum einzelnen ProduktClosed   WPC Grouped Product   Updated January 17, 2022 at 6:43am   4 Most recent comment from Janilyn T.:Hi Thomas, Thanks for the feedback & information. We're not available at the weekends so today I am able to reach back to you. Technically, when you unlink individual products from the Grouped p ... Yael Kliers an error message I'm getting for the bundle pageClosed   WPC Product Bundles   Updated January 14, 2022 at 9:40am   3 Most recent comment from Janilyn T.:Hi Yael,Thanks for your feedback. I'm glad that you have been able to figure it out.In case you might need further instructions, please refer to this online documentation: https://doc.wpclever. ... Peter Discount 100%Closed   WPC Frequently Bought Together   Updated January 13, 2022 at 2:00pm   2 Most recent comment from Janilyn T.:Hi Peter,Thanks for contacting us here.In that case, you can use our WPC Force Sells plugin. Force Sells products are always required and cannot be removed from the order. You can set up 0 or 0% to gi ... Andreas Wagner plugin incompatibilty with role based pricingClosed   Other Plugins   Updated January 13, 2022 at 1:21pm   2 Most recent comment from Janilyn T.:Hi Andreas,Thanks for contacting us here. For your information: We have received many similar reports about this issue This is triggered by the incompatibility between 2 plugins. Currently, we haven ... Josef Max Bundle with products with different VATClosed   WPC Product Bundles   Updated January 12, 2022 at 2:48am   7 Most recent comment from Janilyn T.:Hi Josef, Thanks for your feedback.  I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and ... Anthony Leberto Setting Day-of-Week Visibility Time RangesClosed   WPC Product Timer   Updated January 11, 2022 at 5:34am   4 Most recent comment from Janilyn T.:Hi Anthony, Thanks for your feedback. I'm glad that I could help. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues a ... Mandy Customising product page using ElementorClosed   WPC Composite Products   Updated January 11, 2022 at 5:10am   2 Most recent comment from Janilyn T.:Hi Mandy, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with a link ... Jose Sinisterra Default products amountClosed   WPC Frequently Bought Together   Updated January 10, 2022 at 3:04pm   4 Most recent comment from Jose Sinisterra:Thank you so much, it works.! Jan Stancik WPC Variation Swatches for WooCommerceClosed   WPC Variations Radio Buttons   Updated January 10, 2022 at 10:51am   2 Most recent comment from Janilyn T.:Hi Jan, Thanks for contacting WPClever Support Forum.FYI, WPC Composite Products does not support any other selectors except the listed drop-down types: ddSlick, Select2, and HTML tag. If you would li ...