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Public Tickets

AenyeOne Action "in replenishment"Closed   WPC Product Timer   Updated November 22, 2021 at 7:40am   4 Most recent comment from Janilyn T.:Hi AenyeOne,Thanks for your feedback and opinion.In fact, we have received some requests similar to yours, but after consulting with our developers, they have confirmed that this cannot be conducted. ... Kory Option None ImageClosed   WPC Composite Products   Updated November 22, 2021 at 7:17am   2 Most recent comment from Janilyn T.:Hi Kory,Thanks for contacting us here.For your information, Option None is in fact a virtual option that is not related to any actual product on your site. It's just an option for customers to te ... Adam Wassall Moving the button on product loopClosed   WPC Smart Wishlist   Updated November 18, 2021 at 8:49am   3 Most recent comment from Dustin H.:Hi Adam,Please use the shortcode [woosw], e.g: add_action( 'woocommerce_before_shop_loop_item_title', function () { echo do_shortcode( '[woosw]' ); }, 12 ); Paul de Bont Product variations are not shown in case the slug converts a space to a dashClosed   WPC Variations Radio Buttons   Updated November 18, 2021 at 8:31am   3 Most recent comment from Dustin H.:Hi Paul,In some cases, WooCommerce doesn’t show the attributes in the product name https://www.screencast.com/t/iU3bq77n Please add the below custom code (How to add custom code?) add_filter( � ... Ricardo Checkout quantity match on update buttonClosed   WPC Product Bundles   Updated November 18, 2021 at 7:23am   4 Most recent comment from Janilyn T.:Thanks for your feedback, Ricardo.  I'll close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and best regards.  Caroline Price displyClosed   WPC Product Bundles   Updated November 18, 2021 at 7:03am   2 Most recent comment from Janilyn T.:Hi Caroline, Thanks for contacting us here again. That is a price format for bundles. You can go to the plugin setting under WPClever >> Product Bundles >> find the Price format option then choose Fro ... Luis Purchase errorClosed   Refund/ Invoice Request   Updated November 15, 2021 at 3:03pm   2 Most recent comment from Dustin H.:Hi Luis,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support ... Oren Meiri Item qty in bundle plus minus buttons are too largeClosed   WPC Product Bundles   Updated November 12, 2021 at 7:06am   6 Most recent comment from Dustin H.:You're welcome!Feel free to submit a new ticket if you have any questions when using our plugin.If you are satisfied with our plugin and support, please reward it with a full five-star ★★★� ... Theis Zander Always round UP to nearest stepClosed   WPC Product Quantity   Updated November 12, 2021 at 4:36am   5 Most recent comment from Dustin H.:Hi Theis,Please update our plugin to the latest version 2.3.2, you will see a new option https://www.screencast.com/t/kuVqx3C2xgcPlease also clear the cache after updating our plugin to make it works ... BEGOÑA Translate a bottomClosed   WPC Product Bundles   Updated November 11, 2021 at 10:29am   2 Most recent comment from Janilyn T.:Hi BEGOÑA, Thank you for contacting WPClever Support Forum. In order to translate the text in our plugin (or another plugin/theme), you can use the Loco Translate plugin. Kindly follow the instruc ... Lorenzo Silvi Can't figure out how the product search bar works for product variationsClosed   WPC Product Bundles   Updated November 11, 2021 at 10:14am   2 Most recent comment from Janilyn T.:Hi Lorenzo,Thanks for contacting us here.First of all, you can kindly check the plugin setting of the Search functionality under WPClever >> Product Bundles. If the search exact or sentence is enabled ... Alex Missing translationsClosed   WPC Frequently Bought Together   Updated November 10, 2021 at 4:39pm   3 Most recent comment from Dustin H.:Hi Alex,I've checked and still see the full texts here https://www.screencast.com/t/NRCfzeiPR0MPlease try to press the Sync button first https://www.screencast.com/t/Rp5Tz5Dgx Giacomo Lanzi Short description in WPC Quick View is not showing if it's a variationClosed   WPC Grouped Product   Updated November 10, 2021 at 1:48pm   5 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Tobias Glaving Quantity buttons display differentClosed   WPC Product Quantity   Updated November 9, 2021 at 4:43pm   7 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-product-quantity/reviews/?f ... Paul N Spinelli Pre sales questionsClosed   WPC Smart Wishlist   Updated November 8, 2021 at 7:28am   2 Most recent comment from Janilyn T.:Hi Paul,Thanks for contacting us here.When you activate our plugin, there will be an Add to Wishlist button added to the shop archive page and each single product page as well.You can also display th ...