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Public Tickets

AKIN Today is the 18th day and my problem is still not solvedClosed   WPC Composite Products   Updated January 22, 2021 at 6:45am   7 Most recent comment from Janilyn T.:Hi Annette,Sorry for keeping you waiting.Since once a ticket is assigned to a developer/member in our team, others cannot read it anymore. We can check only when there is a request to check on the pr ... AKIN Why You are not answer my ticker?Closed   WPC Composite Products   Updated January 14, 2021 at 1:53pm   2 Most recent comment from Janilyn T.:Hi Akin,  We're sorry for getting back to you so late. I have checked on your previous ticket, the assigned developer has retired from our team and we have made a huge transfer to reassign his t ... Alvaro Guzman Texts not translatedClosed   WPC Composite Products   Updated January 14, 2021 at 6:23am   4 Most recent comment from Janilyn T.:Thanks for the feedback. I will report this issue to our developers so that they can check and update these in the coming updates.Best regards. Marielle van Wieringen Composite Product is not working :(Closed   WPC Composite Products   Updated January 11, 2021 at 7:00pm   3 Most recent comment from Marielle van Wieringen:Thank you very much Janilyn! Alasdair MacEwan Hide PricesClosed   WPC Composite Products   Updated January 8, 2021 at 6:28am   2 Most recent comment from Janilyn T.:Hi Alasdair,Thanks for contacting us here.As the option states, it's only effective for showing/hiding the prices of components in HTML tag interface. You must switch the selector interface to H ... Dami I used WPC Product Bundle and WPC Composite plugin to create a customised box but no shipping option is calculated.Closed   WPC Composite Products   Updated January 4, 2021 at 7:19am   2 Most recent comment from Janilyn T.:Hi Dami, Please read my response to your question in the previous ticket.  I'll close this one because of duplicated content. Kindly follow up the progress on your issue in the previous one. Be ... Slastik New Sale - Composite Plug in IssueClosed   WPC Composite Products   Updated December 23, 2020 at 5:32am   2 Most recent comment from Janilyn T.:Hi Slastik, Thanks for contacting us here. I've read your description of issue, however, I still don't get it right. You're mentioning the Composite Products but your product link is a ... Ataide Button add to cart not visibleClosed   WPC Composite Products   Updated December 16, 2020 at 9:19am   2 Most recent comment from Janilyn T.:Hi Ataide, Thank you for contacting WPClever Support Forum. The reason why the Add to Cart button is not visible/ enabled is that your product lacks a price. Next time when you create a new product of ... Robson Badaro Add to cart button disabled but clickableClosed   WPC Composite Products   Updated December 15, 2020 at 10:24am   2 Most recent comment from Janilyn T.:Hi Robson, Thank you for contacting WPClever Support Forum. We’ve received your ticket. I have checked our test site and live demo, when a required component is out of stock, our plugin won't a ... Glen Custom display priceClosed   WPC Composite Products   Updated December 4, 2020 at 9:02am   3 Most recent comment from Henry N.:Hi Glen,We do not provide this feature, because it will delay your website very heavily as the price cycle of composite products is so much. Lucas Serve 300x300 site WPC Composite thumbnailsClosed   WPC Composite Products   Updated December 3, 2020 at 9:27am   14 Most recent comment from Daniel:Hi Dustin,  my theme uses a different aspect ratio for product images. The thumbnails are 2 x 3 rather than 1 x 1. Is it possible to render the images in the drop menu in this aspect ratio?Nevermind, ... Israel hide the image and price of component productsClosed   WPC Composite Products   Updated December 2, 2020 at 11:01am   3 Most recent comment from Henry N.:Hi Israel,You can try it..dd-selected img.dd-selected-image, .dd-selected .dd-desc,.dd-option .dd-desc,.dd-option .dd-option-image {    display: none;} Roman Litzler Litzler Select same components multiple times.Closed   WPC Composite Products   Updated December 2, 2020 at 9:39am   3 Most recent comment from Roman Litzler Litzler:Thank you for the Information. Would be great if this option was implemented in a newer Version. Eduardo Páez Product bundled with variable productClosed   WPC Composite Products   Updated December 2, 2020 at 4:25am   2 Most recent comment from Janilyn T.:Hi Eduardo,Thanks for contacting us here.I've read your description carefully, but unfortunately, this can't be done with our plugin since it requires settings rules for components based on ... Oskar Nyberg How do i add a subscription product to a composite option? It doesn't work for meClosed   WPC Composite Products   Updated November 30, 2020 at 4:58am   2 Most recent comment from Janilyn T.:Hi Oskar, Thank you for contacting WPClever Support Forum. We’ve received your ticket.  However, the description is not enough for us to find the cause of the problem. Please provide us with some s ...