Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay

Public Tickets

Andrea main product in the cartClosed   WPC Grouped Product   Updated May 17, 2021 at 4:38am   2 Most recent comment from Janilyn T.:Hi Andrea,Thanks for contacting WPClever Support Forum. We've had a short vacation so today I am able to process your ticket. For your information, it's impossible to hide individual product ... Julien LG WPML & WPC Product Bundles issueClosed   WPC Product Bundles   Updated May 14, 2021 at 2:39pm   3 Most recent comment from Dustin H.:Hi Julien,Thanks for your informing us on this issue!Like this conversation, https://wpml.org/forums/topic/wpc-product-bundles-issue/#post-8390897, many plugins have the same issue that can't sy ... Darren Ackers Bundle message 'whole products'Closed   WPC Product Bundles   Updated May 14, 2021 at 9:22am   2 Most recent comment from Janilyn T.:Hi Darren, Thank you for contacting WPClever Support Forum.  In order to provide alternative text for woosb alert in our plugin, you can use the Loco Translate plugin. Kindly follow the instruction ... Kim Skaggs No way to open compare when browsing shopClosed   WPC Smart Compare   Updated May 13, 2021 at 3:48pm   5 Most recent comment from [deleted]:Hi Kim,Thank you for the feedback. We're glad we have been able to help you out.  If you're satisfied with our support and the quality of our plugin, please reward us with a full five-star ... Darren Selecting variationsClosed   WPC Product Bundles   Updated May 13, 2021 at 2:35pm   2 Most recent comment from Janilyn T.:Hi Darren,For your information, it's impossible to use any kind of bulk edit or addition of products to Smart Bundles. You can only manually type in to search and add each item to the bundle.If y ... Adam Quickview, Wishlist, Compare button iconsClosed   WPC Smart Wishlist   Updated May 12, 2021 at 9:47am   7 Most recent comment from [deleted]:Hi Adam, No problem, I'm glad that it was solved Can yYou use custom CSS below? .button.add_to_cart_button { width: 100%; text-align: center; } Have a nice day and best regards.  John Rei Bernardo Bug for WPC Bought TogetherClosed   WPC Frequently Bought Together   Updated May 11, 2021 at 4:09am   4 Most recent comment from Janilyn T.:Hi John,Thanks for the feedback. Unfortunately, we don't have any plugin for bulk discount and our plugins don't work with any bulk editing or discounting method. This might have been the r ... Clifford WPC Order Notes for WooCommerce 1.3.3Closed   Other Plugins   Updated May 11, 2021 at 3:52am   2 Most recent comment from Janilyn T.:Hi Clifford,Thanks for contacting us here.1. When there are many notes, it will display like this: https://www.screencast.com/t/NO9NqxPWV2. You can use this plugin to find notes: https://wordpress.o ... varlaj Bought together items free shippingClosed   WPC Frequently Bought Together   Updated May 11, 2021 at 3:16am   3 Most recent comment from Janilyn T.:Hi Varlaj, Sorry for the late reply. We've been busy checking our systems recently.  Thanks for the feedback. I wasn't able to check back in time, but I'm glad you have been able to fi ... Okan Refund pleaseClosed   Refund/ Invoice Request   Updated May 9, 2021 at 3:11pm   2 Most recent comment from Dustin H.:Hi Okan,We have processed your request and refunded it. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of other pr ... Myles F Moran Hide Stock Quantity of Products in Product BundleClosed   WPC Product Bundles   Updated May 9, 2021 at 2:10am   4 Most recent comment from [deleted]:Hi Myles F Moran,Can you try it with my custom CSS? If not works, Please send me this product link and WP-admin information then I can check the structure first then I'll provide the exact snip ... yılmaz Javascript console errorClosed   WPC Smart Compare   Updated May 7, 2021 at 9:17pm   8 Most recent comment from yılmaz:Sorry to be late noticing your extensions and the great things your team is doing, great plugins and great support team, what else can I ask!Have a nice day:) Raphael Bridts While the product quantity plugin is active I can't add items to the cartClosed   WPC Product Quantity   Updated May 7, 2021 at 8:29am   7 Most recent comment from Janilyn T.:Hi Manfred,In that case, you can kindly create a new Private ticket and provide us with your admin credentials to check it again for you. Also please check if your product has the Sold individually ... Andrew WC Force Sells - check multiple cart contents against include/exclude rules for forced sellClosed   WPC Force Sells   Updated May 7, 2021 at 8:23am   2 Most recent comment from Janilyn T.:Hi Andrew,Thanks for your interest in our plugin. Currently, our plugin cannot restrict the products based on categories like that. You can kindly find similar plugins in the market for that feature ... Jordi Help about total weigh caculationClosed   WPC Product Bundles   Updated May 7, 2021 at 7:45am   2 Most recent comment from Janilyn T.:Hi Jordi,Thanks for contacting us here.FYI, our plugin won't auto-calculate the weight and dimension of the bundle based on individual products. You will have to configure that manually in the S ...