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Public Tickets

DEREK FRANCIS WATSON how do i remove the hopping cart picture from the main menuClosed   WPC Fly Cart   Updated February 10, 2022 at 7:06am   4 Most recent comment from Janilyn T.:Hi Derek, Thanks for your feedback. I'm glad that it was solved. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues a ... Connor Ajax wishlistClosed   WPC Smart Wishlist   Updated February 10, 2022 at 6:11am   2 Most recent comment from Janilyn T.:Hi Connor, Thank you for reaching out to us. For your information, our plugin supports AJAX, however, for some themes, the AJAX script might not be the standardized one. You can kindly install this pl ... Greg Buchanan Dropdowns not rendering on composite productClosed   WPC Composite Products   Updated February 8, 2022 at 2:03pm   2 Most recent comment from Janilyn T.:Hi Greg,Thanks for contacting us here.We have just released the version 4.1.4, please update then clear your site's caches and cookies before checking it again.I'm waiting for your feedback ... Tomaz Product bundles and discounts   WPC Product Bundles   Updated February 8, 2022 at 1:39pm   6 Most recent comment from Jonas Sundquist:What is the solution to this? I have a similar problem. Nurul Ain Abdul Rahim The plugin is not compatible with WooCommerce Fees and Discounts pluginClosed   WPC Product Quantity   Updated February 8, 2022 at 1:26pm   2 Most recent comment from Janilyn T.:Hi Nurul,Thanks for contacting us here. We have been off for one week to celebrate the Lunar New Year. We have informed that in our Auto Responder, may you have missed that message.Please refer to you ... nigel How to use Name your Price fields with Gutenberg Block Editor   Other Plugins   Updated February 8, 2022 at 1:23pm   2 Most recent comment from Janilyn T.:Hi Nigel, Thank you for contacting WPClever Support Forum. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. We’ve received you ... Harith Cooray Ability to add addons for component in a composite productClosed   WPC Composite Products   Updated February 8, 2022 at 12:43pm   2 Most recent comment from Janilyn T.:Hi Harith,Thanks for contacting us here. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.For your information, unfortunately, we ... Fabio Grouped product specific total unitsClosed   WPC Grouped Product   Updated February 8, 2022 at 12:34pm   2 Most recent comment from Janilyn T.:Hi Fabio,Thanks for contacting us here. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. For your information, there's no ... Tim regular productClosed   WPC Frequently Bought Together   Updated February 8, 2022 at 4:24am   3 Most recent comment from Janilyn T.:Hi Tim, Thank you for reaching out to us. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. For your issue, you can kindly insta ... Tim QuantityClosed   WPC Frequently Bought Together   Updated February 8, 2022 at 4:18am   2 Most recent comment from Janilyn T.:Hi Tim,Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.You can enable the Sync quantity option from the Bought Together tab to ma ... David Howse Product add ons and Composite productsClosed   WPC Composite Products   Updated February 8, 2022 at 3:55am   2 Most recent comment from Janilyn T.:Hi David,Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.I checked your product, you are using the variation swatches interface f ... Daniel Huthwaite WPC Store not installingClosed   Other Plugins   Updated February 7, 2022 at 7:08am   4 Most recent comment from Daniel Huthwaite:Hello,This hasnt answered the issue I am facing. I am having issues with the theme, cart page, checkout and headers arent in line and look nothing like the template demo...Thank you Ronald Hide the “sale" label on category page and home pageClosed   WPC Product Bundles   Updated January 31, 2022 at 11:41am   6 Most recent comment from Donovan:Hi we have the premium version, how do we diplay the percentage and not the sale icon? Our website: www.lilacdonkey.com.  As you can see I have added the code you suggested below and this hides all ... samuel I have purchased WP Clever twice. Could you cancel one and provide me the refund, please?Closed   Refund/ Invoice Request   Updated January 31, 2022 at 5:35am   2 Most recent comment from Dustin H.:Hi Samuel,Thanks for your purchase!I've issued a refund for one of your payments Kostas Component name translationClosed   WPC Composite Products   Updated January 28, 2022 at 3:45pm   3 Most recent comment from Janilyn T.:Hi Kostas, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ...