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Public Tickets

Kama Hide total priceClosed   WPC Frequently Bought Together   Updated March 30, 2022 at 8:31am   3 Most recent comment from Dustin H.:Hi Kama,To hide the total, please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS: .woobt-total { display: none !important; }To hide the additional price, please ... Vicky Gordon Variations - pre-sales questionClosed   WPC Frequently Bought Together   Updated March 29, 2022 at 4:03am   2 Most recent comment from Janilyn T.:Hi Vicky,Thanks for contacting us here. For your information, the choice of Bought Together products is independent of the main one. So it's impossible to control which Bought Together items ar ... Ian McLean Products Not Added To CartClosed   WPC Frequently Bought Together   Updated March 28, 2022 at 9:03am   6 Most recent comment from Janilyn T.:Hi Ian, Thanks for your feedback.  I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time.  Have a nice day and be ... FRANS BESTER Import export   WPC Product Bundles   Updated March 28, 2022 at 9:00am   2 Most recent comment from Janilyn T.:Hi Frans, Thank you for contacting WPClever Support Forum.  We’ve received your ticket and assigned one of our developers to help you with that.  He’ll be looking into your question and respondi ... Paco Rocha Main product image buggedClosed   WPC Frequently Bought Together   Updated March 28, 2022 at 8:19am   2 Most recent comment from Janilyn T.:Hi Paco, Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket. If you wouldn't want the main image to be cha ... Ehab Display parent grouped product name in woocommerce orderClosed   WPC Grouped Product   Updated March 25, 2022 at 2:31pm   4 Most recent comment from Ehab:Hi Dustin,Thanks for your replyOur editor update the plugin to v  2.9.8 and added the code to the function fileit's working fine on cart and checkout pages but in order pages & downloads it on ... Kasper Karimaa Same variable product twice or more to the grouped productClosed   WPC Grouped Product   Updated March 25, 2022 at 1:59pm   2 Most recent comment from Janilyn T.:Hi Kasper, Thanks for contacting us here. You can go to the plugin setting under WPClever >> Grouped Product then in the Search section, choose "Yes" for the "Accept same products" option >> Update op ... Marco Sinigaglia WC Order not showing in-bundle product priceClosed   WPC Product Bundles   Updated March 25, 2022 at 9:10am   2 Most recent comment from Janilyn T.:Hi Marco, Thanks for contacting us here. After reading your description of the issue, I can confirm that this is normal in our plugin. As you know, smart bundles offer 2 kinds of pricing methods. With ... Jan (German) VAT Problem with Product Bundles in CartClosed   WPC Product Bundles   Updated March 25, 2022 at 4:56am   2 Most recent comment from Janilyn T.:Hi Jan,Thanks for contacting us here.For your information, we have also received some reports about this issue. This was caused by a conflict in the codes. It also caused some pricing and stock issue ... Corey Schmidt Displaying Variable Product DescriptionsClosed   WPC Grouped Product   Updated March 25, 2022 at 1:09am   6 Most recent comment from Dustin H.:You're welcome!If you are satisfied with our plugin and support, please reward it with a full five-star ★★★★★ rating.https://wordpress.org/support/plugin/wpc-grouped-product/reviews/?fi ... Hugo Show review of variations in product catalog (WPC Show Single Variations 2.1.0)Closed   Other Plugins   Updated March 23, 2022 at 9:09am   2 Most recent comment from Dustin H.:Hi Hugo,By default, you can leave a review for the main variable product only. So, you also can show the review rating of the main product for all variations.Please add the below custom code (How to ... Classroom Directory RefundClosed   Refund/ Invoice Request   Updated March 23, 2022 at 8:28am   2 Most recent comment from Dustin H.:Hi,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and support of oth ... Ferenc Import/export prices, API connection   WPC Product Bundles   Updated March 23, 2022 at 12:44am   3 Most recent comment from Ferenc:I think I am patient, but one month is passed... Any news? hamed hosseini Select optionsClosed   WPC Product Bundles   Updated March 21, 2022 at 5:31am   2 Most recent comment from Janilyn T.:Hi Hamed, Thank you for contacting WPClever Support Forum. We’ve received your question. However, we need more information in order to help you with the custom codes. Please provide us with a link ... Elena CheckboxClosed   WPC Composite Products   Updated March 19, 2022 at 3:29am   6 Most recent comment from Dustin H.:Hi Paco,I've replied to your ticket here https://wpc.ticksy.com/ticket/3004758/