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Public Tickets

Nurul Ain Abdul Rahim The plugin is not compatible with WooCommerce Fees and Discounts pluginClosed   WPC Product Quantity   Updated February 8, 2022 at 1:26pm   2 Most recent comment from Janilyn T.:Hi Nurul,Thanks for contacting us here. We have been off for one week to celebrate the Lunar New Year. We have informed that in our Auto Responder, may you have missed that message.Please refer to you ... nigel How to use Name your Price fields with Gutenberg Block Editor   Other Plugins   Updated February 8, 2022 at 1:23pm   2 Most recent comment from Janilyn T.:Hi Nigel, Thank you for contacting WPClever Support Forum. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. We’ve received you ... Harith Cooray Ability to add addons for component in a composite productClosed   WPC Composite Products   Updated February 8, 2022 at 12:43pm   2 Most recent comment from Janilyn T.:Hi Harith,Thanks for contacting us here. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.For your information, unfortunately, we ... Fabio Grouped product specific total unitsClosed   WPC Grouped Product   Updated February 8, 2022 at 12:34pm   2 Most recent comment from Janilyn T.:Hi Fabio,Thanks for contacting us here. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. For your information, there's no ... Tim regular productClosed   WPC Frequently Bought Together   Updated February 8, 2022 at 4:24am   3 Most recent comment from Janilyn T.:Hi Tim, Thank you for reaching out to us. Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases. For your issue, you can kindly insta ... Tim QuantityClosed   WPC Frequently Bought Together   Updated February 8, 2022 at 4:18am   2 Most recent comment from Janilyn T.:Hi Tim,Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.You can enable the Sync quantity option from the Bought Together tab to ma ... David Howse Product add ons and Composite productsClosed   WPC Composite Products   Updated February 8, 2022 at 3:55am   2 Most recent comment from Janilyn T.:Hi David,Our team has just been back from the one-week Lunar New Year celebration. Today we will start working on pending cases.I checked your product, you are using the variation swatches interface f ... Daniel Huthwaite WPC Store not installingClosed   Other Plugins   Updated February 7, 2022 at 7:08am   4 Most recent comment from Daniel Huthwaite:Hello,This hasnt answered the issue I am facing. I am having issues with the theme, cart page, checkout and headers arent in line and look nothing like the template demo...Thank you Ronald Hide the “sale" label on category page and home pageClosed   WPC Product Bundles   Updated January 31, 2022 at 11:41am   6 Most recent comment from Donovan:Hi we have the premium version, how do we diplay the percentage and not the sale icon? Our website: www.lilacdonkey.com.  As you can see I have added the code you suggested below and this hides all ... samuel I have purchased WP Clever twice. Could you cancel one and provide me the refund, please?Closed   Refund/ Invoice Request   Updated January 31, 2022 at 5:35am   2 Most recent comment from Dustin H.:Hi Samuel,Thanks for your purchase!I've issued a refund for one of your payments Kostas Component name translationClosed   WPC Composite Products   Updated January 28, 2022 at 3:45pm   3 Most recent comment from Janilyn T.:Hi Kostas, Thanks for your feedback. I'm glad that you have been able to figure it out. I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you ... PWG Media Combine 2 bundles in 1 ProductsClosed   WPC Product Bundles   Updated January 28, 2022 at 3:25pm   2 Most recent comment from Janilyn T.:Hi PWG,In order to link 2 bundles by a common attribute, you should follow the below process:- Create a new common attribute under Products >> Attributes.- Configure the terms for that Attributes. Eac ... BELKIS PLAZA Wrong final price in Cart and Checkout PagesClosed   WPC Composite Products   Updated January 27, 2022 at 4:34am   4 Most recent comment from Janilyn T.:Hi Belkis,In the WordPress repository, there are many types of themes and to make our plugins work with all of them is impossible. No plugins can claim to be fully compatible with all themes out there ... Holger Morlok CSS Problems (shopping cart button) with Variations and ElementorClosed   WPC Frequently Bought Together   Updated January 26, 2022 at 6:47am   4 Most recent comment from Holger Morlok:Thanks a lot ... i worked. But now we have the next Problem, but i will open an new Ticket :-) Vincent Request refundClosed   Refund/ Invoice Request   Updated January 26, 2022 at 2:35am   2 Most recent comment from Dustin H.:Hi Vincent,We have processed your request and refunded this payment. It's sad to hear that our plugin doesn't meet your requirements. Hopefully, we could still have your interest and suppo ...